Jonathan Garcia

In my personal experience and opinion in servicing my Levante Trofeo. Has been the worst experience I have ever had with any dealership. I was told that it was just my bad luck when all I did was ask t Levante Trofeo. Has been the worst experience I have ever had with any dealership. I was told that it was just my bad luck when all I did was ask to have a 2 stage polishing and apply a ceramic coating to the car. From there it became the most amateur disaster possible ceramic coating streaks, white polishing compound everywhere sealed in place under the ceramic coating. Burnt through the paint in multiple places with a buffer. And when they asked for the chance to correct it themselves I so regret agreeing to allow them to do it. It got even worse from there. They had the car for 2 months to correct what turned out only to be making things worse with paint work and runs everywhere, paint so thick it. Maaco $99 paint job would have been better. The dealership has its own high end body shop. But they didn’t send my car there and wont disclose who did the poor work. Parts weren’t correctly reinstalled causing even more paint work to the rear bumper and rear hatch. Front bumper and grill had to be replaced due to the amount of times they repainted them it was cheaper to replace then try to remove all of those layers of paint. They had the car another 2 months and here we are 6mo later still dealing with this mess and seems each time it goes back. I guess it’s like they Jonathan said it’s just my bad luck that it keeps getting damaged each time it’s there. Like the razor cut on the leather portion of the floor mats. Still not replaced told parts that were damaged by not masking them off prior to buffing were replaced with it’s clear they just did a poor job of refinishing and actually caused more damage to them before finally replacing them. I cannot recommend anyone to use this dealership especially anyone considering their detail services. They keep saying there guy is the best in the business and this 6mo disaster with my car is a one off issue. I find it hard to believe. The guy could not even reinstall a license plate or rear bumper that he removed without doing enough damage to require both to need to be repainted. I gave them every possible chance to redeem themselves but no matter how understanding and patient I was with them it only got worse. And my Ferrari didn’t get treated any better just straight up careless disregard for my car with reassembling some interior trim. It was unnecessary and shows they have no quality control and if they do have someone that’s supposed to be doing it clearly needs to be retraining or replacing More

by billt928 Verified Customer Verified Customer

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Outstanding experience. Feels like you’re part of a family that is passionate about your car and keeping it in tip top shape. Cars never run better!! Joe is a superstar!! Feels like you’re part of a family that is passionate about your car and keeping it in tip top shape. Cars never run better!! Joe is a superstar!! More

by Brad T Verified Customer Verified Customer

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My experience at Fort Lauderdale Ferrari Maserati Alfa Romeo dealership reflects nothing short of a spectacular and luxurious encounter that transcends the ordinary. The impeccable service and attention t Romeo dealership reflects nothing short of a spectacular and luxurious encounter that transcends the ordinary. The impeccable service and attention to detail provided by the remarkable team led by individuals like Cesar ,Joe ,Felipe and Marshall have truly set a new standard in customer care. As i embarked on My journey to the dealership with My Ferrari Lusso GTC4, I was welcomed into a world where professionalism and kindness intertwined seamlessly. The courteous treatment received showcased a level of service that felt tailored to royalty, ensuring that every aspect of My visit was met with utmost care and precision. Marshall, the parts specialist, exuded professionalism and expertise as he assisted Me in selecting accessories for My vehicle, offering a range of options from T-shirts to Hats chains with unparalleled finesse. His dedication to ensuring My satisfaction speaks volumes about the commitment of the dealership to providing a holistic and unforgettable experience for every visitor. Moreover, the service department at Fort Lauderdale Ferrari Maserati Alfa Romeo stood out not just for their exceptional work but also for their welcoming demeanor and spotless environment. From the front desk to the sales team, every interaction was characterized by a level of professionalism and warmth that left a lasting impression on me. My decades-long journey with Ferrari makes My endorsement of Fort Lauderdale Ferrari even more significant, as i acknowledge them as an unparalleled gem among dealerships. The fact that I’ve visited numerous Ferrari dealerships worldwide yet found none that could match the caliber of service provided by Fort Lauderdale Ferrari speaks volumes about the exceptional standards upheld by this establishment. In summary, My experience at Fort Lauderdale Ferrari Maserati Alfa Romeo dealership encapsulates a harmonious blend of luxury, professionalism, and unparalleled customer service that has left an indelible mark on my automotive journey. It is evident that Fort Lauderdale Ferrari has redefined excellence in the realm of exotic car dealerships through a commitment to exceeding expectations and creating extraordinary experiences for every patron. More

by MICHAEL@BUYCARSLLC.COM Verified Customer Verified Customer

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Great service… always professional… vehicle was immaculate when they were done… I’ll always return immaculate when they were done… I’ll always return More

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Everyone is very nice to work with! They took care of any problem I had with efficiency. They took care of any problem I had with efficiency. More

by BRUCE HARROZ Verified Customer Verified Customer

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The service is always exceptional. No other dealer I would go to! Highly recommend them. No other dealer I would go to! Highly recommend them. More

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Randy Carpen at Ferrari Maserati was top notch A+ Best possible outcome with my car and service. I had a small issue with a light on THE SERVICE dept was fast and nice and quickly resolved my issue. “ ca possible outcome with my car and service. I had a small issue with a light on THE SERVICE dept was fast and nice and quickly resolved my issue. “ cars have moving parts sometimes it needs to serviced “ he said. I agreed and we laughed. The Service Dept is the best More

by RANDYCARPEN Verified Customer Verified Customer

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Jonathan did an excellent job! I am very pleased and he went out of his way to have my car delivered to my home! Thank you I am very pleased and he went out of his way to have my car delivered to my home! Thank you More

by DENISEADAMMEN Verified Customer Verified Customer

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Great atmosphere great service great people fast and reliable clean service I luv the cars reliable clean service I luv the cars More

by JCARVER629 Verified Customer Verified Customer

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Everything went great! Car picked up and delivered without a hitch and service performed. Car came back washed and vacuumed. Car picked up and delivered without a hitch and service performed. Car came back washed and vacuumed. More

by STEVEN_KORNSTEIN Verified Customer Verified Customer

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