Jon Shoop | Page 3

Waste of time and very unprofessional I submitted paperwork around 72 hours before I came down. They processed and said come down. I went for used but was pressured to get into new. I paid I submitted paperwork around 72 hours before I came down. They processed and said come down. I went for used but was pressured to get into new. I paid a small down payment and around 8pm left to return with full coverage and a AZ DL. So I returned and they stated the bank wouldn't do it without my AZ DL card. If this is totally required, (which its not), they should have stopped all money transactions and paperwork until that card was presented. Then they sent me to the buy here, pay here, used car area of Sands. I chatted with a Sammy, he would process my app and touch bases the next business day. I called the next day and spoke with Emerson, I asked for a update with my app and then informed him that I had found something and I would like my refund credited to my original payment. Emerson said they would call back within 2hours. I got a call 2 hours later from disrespectful, unprofessional guy named Sammy, he stated they couldn't get me a vehicle, I said that's fine. I asked about my money and he said they will send me a check and I said no check, please credit me in the original payment method, you just can't do that. He then said, yes I can, I can do what I want. I was at my job so I dropped the situation and said thank you. Anyway this was Wed and no check as of Sat. Just a waste of tone. Anyway I got a 2015 Jeep from Town n County in Mesa. Great, smooth, respectable, professional experience. More

by sendittolisi Verified Customer Verified Customer

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We love Sands Chevrolet. We always have a great experience when we visit Sands Chevrolet. They are always polite and courteous as well as friendly and totally professional. We always have a great experience when we visit Sands Chevrolet. They are always polite and courteous as well as friendly and totally professional. We love Sands Chevrolet. We have purchased our last 5 vehicles from Sands Chevrolet in Glendale. More

by judy963 Verified Customer Verified Customer

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Good and bad Salesman Jon Schoop was terrific. paper work people were unco-operative in an out of state licensing problem-would not listen to me. lied to me. I fou Salesman Jon Schoop was terrific. paper work people were unco-operative in an out of state licensing problem-would not listen to me. lied to me. I found answer with one phone call-result is cost me over 100 dollars for 90 day temp I did not need. More

by KLEINER4260 Verified Customer Verified Customer

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Easy Experience I went in knowing what I as looking for in a car and Jon knew all the right questions to ask in order to determine what would work best for me. I was I went in knowing what I as looking for in a car and Jon knew all the right questions to ask in order to determine what would work best for me. I was able to test drive several different vehicles before I found the one for me. Jon was very patient with me, especially when negotiating a price and worked with me until we came up with a offer I could agree to. Dealership has honest pricing, no low internet prices to get you in the door and then excessive fees once you are ready to sign. Very friendly and knowledgeable. I would definitely work with him again and recommend him to friends and family. More

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DO NOT GO HERE MY HUSBAND AND I PURCHASED A 2016 COLORADO ON NOV 5TH 2016, AND EVERYTHING WAS FINE UNTIL WE GOT TO THE FINACING DEPT. ERIC THE FIN GUY PUSHED US INT MY HUSBAND AND I PURCHASED A 2016 COLORADO ON NOV 5TH 2016, AND EVERYTHING WAS FINE UNTIL WE GOT TO THE FINACING DEPT. ERIC THE FIN GUY PUSHED US INTO BUY EXTRA AND SAID HE CAN GET THE INTREST RATE TO 5.45% AND A MONTHLY PMT AT 464.00 ERIC GAURNEETED HE CAN GET THIS DEAL DONE.. I HAVE Called every day and spoke to my Jon Shoop my sale guy and his boss bo. They have stated more than once the deal went threw ok and we got the interest rate and monthly payment. I CALLED AGIN TODAY AND FOUND OUT THAT THE DEAL WAS JUST FUNDED OVER THE WEEKEND AND THE INTREST RATE AND MONTHLY PAYMENT WENT UP.NO ONE FROM THIS DEALERSSHIP CALL TO LET US KNOW. I HAVE PURCHASED VECHIALS BEFORE AND NEVER IN MY LIFE HAVE BEEN TREATED SO BAD. More

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A++++ Jon was extremely helpful with a fairly complicated deal I wanted to make, Everything was done timely and professionally. I would highly recommend m Jon was extremely helpful with a fairly complicated deal I wanted to make, Everything was done timely and professionally. I would highly recommend making the drive to Sands More

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Well supported I was respected and assisted with honesty and integrity. I very positive experience and they did their best to honor their word. I would but from the I was respected and assisted with honesty and integrity. I very positive experience and they did their best to honor their word. I would but from them again in a heartbeat. More

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Rochelle My Salesman Jon was excellent and very understanding. I'M so happy with my car. Even with my not so good credit he found a bank that would approve me. My Salesman Jon was excellent and very understanding. I'M so happy with my car. Even with my not so good credit he found a bank that would approve me. More

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USED CAR I stopped at sands Chevy to look at a car they had for sale it was gone So i bought a Chevy colbolt from John got a sweet deal, I have sent my family I stopped at sands Chevy to look at a car they had for sale it was gone So i bought a Chevy colbolt from John got a sweet deal, I have sent my family there as well. Thanks John Dave M More

by rtmattison Verified Customer Verified Customer

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Jon Shoop was very attentive and polite. Good service by salesmen. We appreciated having a sales person who led us through the entire process including insurance, finance and dealer preparat Good service by salesmen. We appreciated having a sales person who led us through the entire process including insurance, finance and dealer preparation. Thank you. More

by jojo1006 Verified Customer Verified Customer

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