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Jon Quach
Jon Quach at Ed Napleton Acura
Refer Me

Jon Quach | Page 2

KIA Sales Manager

Ed Napleton Acura

745 West Lake Street
Elmhurst, IL 60126

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5.0
17 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

5 yrs, 10 mos

5.0

17 Reviews

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17 Reviews of Jon Quach

November 26, 2022

Dealership Rating
Employee Rating

Great service! Had a great experience at this dealership. Good prices. Ask Tyler Santagata,he was very knowledgeable. More

by iurie.tarelunga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Gonzalez, Liang Wad Quin, Connor Klein, Wilson Quinones, Hitko Kadric , Tyler Santagata

Helpful
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Nov 28, 2022

Ed Napleton Acura responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 15, 2022

Dealership Rating
Employee Rating

Great experience working with Sr when purchasing my vehicle very helpful person. He is highly recommended More

by Lynnf12290
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Gonzalez, Liang Wad Quin, Connor Klein, Wilson Quinones

Helpful
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Aug 17, 2022

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us, Lynnf12290! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels! Regards, Julissa Varela Customer Relations Manager Ed Napleton KIA Acura of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

June 28, 2022

Dealership Rating
Employee Rating

Really enjoyed the process of buying a new car with Bohdan, one of the best salesmen I had to deal with. Love my new car! More

by andru.vituk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Gonzalez, Liang Wad Quin, Connor Klein, Wilson Quinones

Helpful
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Jun 29, 2022

Ed Napleton Acura responded

Hi, Congratulations on your new car. It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! We appreciate you choosing Chicago-land's #1 Acura Dealership!

September 07, 2021

Dealership Rating
Employee Rating

No one cares about the customer. I didn’t receive even one promised call back from them. Very disrespectful and disappointing service. I tried to reach them for more than a week and no response. More

by qw.vika
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Connor Klein

Helpful 14
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Sep 08, 2021

Ed Napleton Acura responded

Hi, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. If you are willing to give us another chance, please reach out to us at (630) 941-4300 to speak to our manager directly.

June 15, 2021

Dealership Rating
Employee Rating

I can’t say enough good things, every one is awesome and really care. After our car accident they took the time to figure everything out for us More

by tracy.domino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Jun 18, 2021

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us, Tracy.domino! We work hard to provide each of our clients with the best automotive experience. We hope to see you again! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Marta Nilles Costumer Relation Manager Ed Napleton Acura/ Kia 630-782-9300 marta.nilles@napleton.com

May 25, 2020

Dealership Rating
Employee Rating

Great dealership overall, would come back again. Everyone in the dealership was really helpful and were super patient with every question. Cashiers were extremely friendly and helpful. They helped ou More

by Scofield Anchor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Gonzalez, Liang Wad Quin, Connor Klein, Wilson Quinones, Hitko Kadric , Nizar Assria

Helpful
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May 31, 2020

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us, Scofield! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Take care!

May 17, 2020

Dealership Rating
Employee Rating

Amazing customer service!! Absolutely amazing customer service!! They were able to get me into the car that I love! Andre and Jon were so helpful and knowledgeable which made More

by michellepace27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hitko Kadric , Andre

Helpful
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May 20, 2020

Ed Napleton Acura responded

Congratulations on your new car, Michelle! It is great to hear Andre and Jon were knowledgeable and pleasant to work with. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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