Jon Mertz
Jon Mertz at Toyota Knoxville
Refer Me

Jon Mertz | Page 6

Service Team Leader

Toyota Knoxville

10415 Parkside Drive
Knoxville, TN 37922

Contact Me
not yet
rated
52 Reviews

Employee Video

not yet
rated

52 Reviews

Write a Review

52 Reviews of Jon Mertz

April 18, 2017

Dealership Rating
Employee Rating

Excellent Customer Service Even though this was the first service for my new car, the service advisor was professional and courteous. Overall, the dealership provided excellent More

by Mkillaly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 18, 2017

Toyota Knoxville responded

Thank you for the positive review! We are glad Jon was able to make your experience enjoyable! We greatly appreciate your business! Sincerely, Toyota Knoxville

February 20, 2017

Dealership Rating
Employee Rating

Very good but a little slow Very good in terms of communication and explanation. Seemed to take longer than it should but Jon did great job of keeping me posted via text. More

by Jeffreymurrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 20, 2017

Toyota Knoxville responded

Jeffrey, Thank you for the positive review! We are very glad that Jon was able to keep you updated during your busy visit and make your overall experience enjoyable. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

...
6

Dealership Inventory (156 Vehicles)

used 2023 Toyota 4Runner car, priced at $40,498
2023 Toyota 4Runner
used
Barcelona Red Metallic exterior
Automatic
Four-wheel Drive
used 2022 Honda Ridgeline car, priced at $32,398
2022 Honda Ridgeline
used
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2024 Toyota bZ4X car, priced at $50,478
2024 Toyota bZ4X
new
Silver exterior
Automatic
All-wheel Drive
new 2024 Toyota Tundra Hybrid car, priced at $64,449
2024 Toyota Tundra Hybrid
new
Lunar exterior
4WD
used 2019 Toyota Tacoma car, priced at $41,498
2019 Toyota Tacoma
used
Silver Sky Metallic exterior
Automatic
Four-wheel Drive
used 2020 Honda CR-V car, priced at $26,698
2020 Honda CR-V
used
Lunar Silver Metallic exterior
CVT
Front-wheel Drive