Jon Cooper | Page 6

No pressure and friendly The salesperson (Cooper) was friendly, informative and kind. He took his time with us and answered our questions patiently. We never felt any pressu The salesperson (Cooper) was friendly, informative and kind. He took his time with us and answered our questions patiently. We never felt any pressure to purchase. The entire team, from the salesperson, the finance manager and the tech expert were extremely helpful, friendly and understanding. We had a wonderful experience and thoroughly enjoy our first Subaru (Outback). More

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Best experience one could have buying a car. The selection was very large. We knew what we wanted and they had it. Jon Cooper was very nice and heblpful, and Claire was very patient and knowleg The selection was very large. We knew what we wanted and they had it. Jon Cooper was very nice and heblpful, and Claire was very patient and knowlegeable as she showed us older folks all the fantastic features on our new Outback. Also, we feel we would be welcome to contact them if we need any questions answered as we learn about our car. More

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Superb customer service Wanted a 2016 Subaru Forrester with All Weather, Eyesight, and Navigation in Silver or Gray. They did not have one on the lot but was able to locate Wanted a 2016 Subaru Forrester with All Weather, Eyesight, and Navigation in Silver or Gray. They did not have one on the lot but was able to locate one at another dealership. They had the car delivered to their lot for us to inspect and test drive. We bought the car at a great price. Never one bit of pressure to buy. Got a good price on the trade-in as well. Overall a pleasant car buying experience. Jon Cooper, Todd Gatson, and Claire Barnett treated us very well. All three made sure we were completely satisfied and all our questions/concerns were addressed. More

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BUYING MY 2016 V6 OUTBACK THE PEOPLE WE MEET TO HELP WITH OUR PURCHASE WERE SOME OF THE MOST PROFESSIONAL THAT WE'VE EVER ENCOUNTERED. ESPECIALLY JON COOPER AND CLAIRE BARNETT. THE PEOPLE WE MEET TO HELP WITH OUR PURCHASE WERE SOME OF THE MOST PROFESSIONAL THAT WE'VE EVER ENCOUNTERED. ESPECIALLY JON COOPER AND CLAIRE BARNETT. COOPER MADE THE SALE PAINLESS, KEEPING US INFORMED OF ALL THAT WAS IN PROGRESS FROM THE MOMENT WE MET HIM UNTIL WE SIGNED THE PAPERS, AND CLAIRE SHE EXPLAINED ALL THE BELLS AND WHISTLES TO THIS OLD MAN WITH THE PATIENCE OF A SAINT. BRETT DID A WONDERFUL JOB OF HELPING US UNDERSTAND THE FINANCING. THIS TEAM IS AN ASSET TO THE SUBARU COMPANY! KEN & JUDITH SCHULTZ More

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Most helpful Subaru dealer I visited. These folks are the total opposite of what you may have experienced with car dealers. They do not push you to make a purchase on the spot. I had res These folks are the total opposite of what you may have experienced with car dealers. They do not push you to make a purchase on the spot. I had researched 3 different makes of vehicles and was ready to go out and try them out. Met Gavin on the lot on a Saturday. No push at all. Lots of information from a friendly laid back fellow. I left and went to other dealers (Subaru and others) that same day and on Sunday. On Monday I went back to Shingle Springs to make my purchase. The vehicle I wanted did not have the option of leather seats. Cooper immediately said that he could make it happen. I could not believe that I was not told that the seats were just what they were and that was it. I got the vehicle I wanted and they "customized" it to my wants. You cannot ask for more than that. Claire set up the Bluetooth to my phone and even set up my favorite radio station on the quick buttons. I felt like I had an entire crew of "fairy godfathers and a godmother" making it possible for me to drive away in my carriage. Thanks Shingle Springs Subaru. More

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Great experience Everyone was so helpful. They were pleasant to work with. Would recommend this dealership to friends and family. Made it easy to buy a car. No pressur Everyone was so helpful. They were pleasant to work with. Would recommend this dealership to friends and family. Made it easy to buy a car. No pressure. More

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An amazing team! Jon Cooper came in on his day off to sell us a new Subaru, Claire Barnett told us everything we needed to know about our new car, and Todd Gaston help Jon Cooper came in on his day off to sell us a new Subaru, Claire Barnett told us everything we needed to know about our new car, and Todd Gaston helped us with the financial paperwork in no time flat. These people make great team, and when it comes time to do this again, we will go back to Shingle Springs Subaru! More

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No hassle deal. Jon and team were very easy to work with. There was never any pressure to buy a car which I like. I will definitely be buying my next Subaru from here Jon and team were very easy to work with. There was never any pressure to buy a car which I like. I will definitely be buying my next Subaru from here. More

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Randy Was Great! This is my 2nd Forester. Randy was very informative, and truly customer service driven. I drove from Tahoe on the recommendation from my mechanic, a This is my 2nd Forester. Randy was very informative, and truly customer service driven. I drove from Tahoe on the recommendation from my mechanic, and he was right! Shingle Springs is the Best! Thank you Randy! More

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Great experience! Nobody accosted us in the parking lot - we wandered around and looked at various models before we went inside. Cooper was so friendly and helpful! W Nobody accosted us in the parking lot - we wandered around and looked at various models before we went inside. Cooper was so friendly and helpful! We had questions about leasing vs. purchase, about different models and features and he answered them all without trying to push us towards a specific car or specific features. He let us choose based on the information we had researched, his answers to our questions and our test drives. The model we wanted, in the color we wanted with the features we wanted was not on their lot, but they found it and we picked it up that afternoon! Brett was great with all the paperwork - again, friendly and helpful! Claire walked us through all the features, synced my phone and of course, friendly and helpful! Love our new Forester! More

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