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John Wise

Overview Reviews (8) Inventory (387)

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John Wise

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John Wise

Technician

Sunset Ford

11700 Gravois Rd
St. Louis, MO 63127

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5.0

8 Reviews

Overview Reviews (8) Inventory (387)

Dealership Experience

8 yrs, 9 mos

Industry Experience

37 yrs, 5 mos

5.0

8 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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8 Reviews of John Wise

June 26, 2023

Dealership Rating

Employee Rating

Service was fine. Took too long to schedule Ford mandated recall work (more than 6 months). Took too long to schedule Ford mandated recall work (more than 6 months). More

by WBK0

Verified Customer

Service Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Jon Wagner

Helpful 0

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Jun 27, 2023 -

Sunset Ford responded

We appreciate the feedback on your experience. Our team hopes to earn your business again in the future!

April 19, 2023

Dealership Rating

Employee Rating

Great service with a knowledgeable and friendly staff. Helpful in all areas that are needed to make a successful dealership. Helpful in all areas that are needed to make a successful dealership. More

by STEVEJACOBS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Davinroy

Helpful 0

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Apr 20, 2023 -

Sunset Ford responded

We appreciate the outstanding review and your business! Thank you for choosing Sunset Ford!

November 04, 2022

Dealership Rating

Employee Rating

A lot of people walking around doing nothing but no one asked me can I help you asked me can I help you More

by SHERWINS3

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Helpful 0

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Nov 07, 2022 -

Sunset Ford responded

We appreciate you taking the time to share this with us, and we apologize for any inconvenience. If you would like to discuss this further, please reach out. - Justin Heutel, Fixed Operations Manager. 314-467-1120 or jtheutel@sunsetford.com

October 06, 2022

Dealership Rating

Employee Rating

Mike was great to deal with , there service dept looked great, I was a sucker for their Starbucks coffee great, I was a sucker for their Starbucks coffee More

by SENSAY60

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Oct 07, 2022 -

Sunset Ford responded

Thank you so much for the outstanding review! Our team enjoyed working with you, and we hope to see you again.

August 21, 2022

Dealership Rating

Employee Rating

Danielle was very professional. Got my car in right away. The way she click clacks that keyboard with those long nails is very impressive! Love the place so much I Will be back. Pro Got my car in right away. The way she click clacks that keyboard with those long nails is very impressive! Love the place so much I Will be back. Probably Monday -Friday! More

by BERNALANTONIO

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Danielle Jansen

Helpful 0

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Aug 22, 2022 -

Sunset Ford responded

Thank you for the great review! Our team truly enjoyed working with you, and we hope to have the chance to see you again!

April 15, 2022

Dealership Rating

Employee Rating

Wow, they are wonderful to work with. My car is 10 years old and runs like it is new again thanks to Sunset Ford My car is 10 years old and runs like it is new again thanks to Sunset Ford More

by LORRIE.JUEDEMANN

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Doug Kircher

Helpful 0

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Apr 18, 2022 -

Sunset Ford responded

Thank you for taking the time to share this with us! It is such a pleasure to work with you, and we are here for any future needs. See you next time!

December 21, 2021

Dealership Rating

Employee Rating

It is a money grab , you get an estimate then it g keeps growing and adding blames then employees strike a good indication on treatment wich is reflected to customers growing and adding blames then employees strike a good indication on treatment wich is reflected to customers More

by CHARLESKARAM

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Other Employees Tagged: Jennifer Hall , Doug Bauer, Sean Johns

Helpful 0

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Dec 29, 2021 -

Sunset Ford responded

Thank you for sharing your feedback. We take pride in the service we provide to our customers, and we aim to have fair and transparent pricing from sales to service. We are sorry to hear that you have felt differently. If you would like to discuss your experience further, please reach out. - Justin Heutel, Fixed Operations Manager, 314-467-1120 or jtheutel@sunsetford.com

May 29, 2021

Dealership Rating

Employee Rating

As always, everyone was great. Brett did a wonderful job helping us with the leveling kit and new tires. The truck looks so awesome! Thanks a ton! helping us with the leveling kit and new tires. The truck looks so awesome! Thanks a ton! More

by Niffer Hall

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Pete Heutel, Justin Heutel, Brett Mathis, Jennifer Hall, Brian Noeth , Sydney Smith

Helpful 0

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Jun 01, 2021 -

Sunset Ford responded

This is great to hear! It was such a pleasure having you here, and we can't thank you enough for your business. Our team is here for any future needs, come back and see us!

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