John Thorne
John Thorne at Maus Nissan

John Thorne | Page 27

Service Adviser

Maus Nissan

3939 US Highway 19
New Port Richey, FL 34652

4.9
278 Reviews
4.9

278 Reviews

Write a Review

278 Reviews of John Thorne

January 16, 2020

Dealership Rating
Employee Rating

Always we are welcome to this place and people there are very friendly and helpful I will suggest this dealership to all my family and friends More

by elsakokona
Recommend Dealer
Yes
Jan 16, 2020

Maus Nissan responded

Elsakokona, thank you for taking the time to leave us a review, and thank you for your kind words! We appreciate your trust and look forward to serving you and your vehicle again. Thank you for being part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

January 13, 2020

Dealership Rating
Employee Rating

Service was great. John Thorne is the best and a main reason we keep coming back. Your Maus care program is great and easy to use. More

by dpatchin
Recommend Dealer
Yes
Jan 14, 2020

Maus Nissan responded

Thank you for taking the time to leave us a review, dpatchin! We appreciate you entrusting us with the care of your vehicle, and thank you for recognizing the great work John does for our guests! Thank you for being part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

January 08, 2020

Dealership Rating
Employee Rating

Service department is the best. Love working with John. Everything is prompt and done right. John is the best service manager I have ever worked with! More

by wendykruger
Recommend Dealer
Yes
Jan 08, 2020

Maus Nissan responded

Thank you for taking the time to leave us such a wonderful review, Wendy! We appreciate you trusting us with your vehicle, and look forward to serving you again, soon. Thank you for recognizing John; he does a truly fantastic job for our guests! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

January 02, 2020

Dealership Rating
Employee Rating

Quality oil change I have Maus Care and take advantage of the free oil change and tire rotation. They are always on time taking my vehicle back, and the do a great job. More

by beckyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2020

Maus Nissan responded

Becky, we appreciate you taking the time to leave us a review. We do apologize if the wait caused you any inconvenience; with the holidays came a sharp increase in traffic, but unfortunately, longer wait times, as well. We look forward to serving you again, soon. Thank you for being part of our Maus Nissan Family, and have a Happy New Year! - Paul DaRocha, Loyalty Manager

December 27, 2019

Dealership Rating
Employee Rating

Great service John Thorne was very helpful, and courteous with attending to the servicing of my Nissan Rogue. Appreciate the convenience of valet to and from dealer More

by MARYEGIRARDIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 27, 2019

Maus Nissan responded

Thank you for taking the time to leave us a review, Mary! John, and the rest of the service team, all do a great job for our guests- thank you for recognizing them! We appreciate you being part of our Maus Nissan Family, and look forward to serving you again, soon. Have a blessed day and a Happy New Year! - Paul DaRocha, Loyalty Manager

December 23, 2019

Dealership Rating
Employee Rating

Great service Service plus detail was excellent , John did a great job in taking. The detail work is well worth the cost, we really like how the car looks More

by Maisnerb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2019

Maus Nissan responded

Thank you for 5-Stars, Maisnerb! We appreciate your trusting us with your vehicle, and thank you for recognizing the great work John and the rest of our Detail team does for all our guests! Welcome to Our Maus Nissan Family! Have a Very Merry Christmas, and a Happy New Year! - Paul DaRocha, Loyalty Manage

December 21, 2019

Dealership Rating
Employee Rating

Excellent John always takes great care of us and shows he cares about us, not just business. He makes us feel like family..He always gets us right in. More

by CARLOS20152000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2019

Maus Nissan responded

Carlos, we couldn't be happier that you such an excellent experience! John does a fantastic job; thank you for recognizing him! We appreciate you being part of Our Family, and that IS the 'Maus Difference!' - Paul DaRocha, Loyalty Manager

December 19, 2019

Dealership Rating
Employee Rating

service no matter what day i make my appt John throne treats everyone as if they are the only ones waiting which we all know that waiting for service is drawn More

by Db1988.jd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2019

Maus Nissan responded

Thank you for taking the time to leave us a review, Db1988.jd! We appreciate you trusting us to care for your vehicle, and for recognizing the great work John does for our guests! Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 18, 2019

Dealership Rating
Employee Rating

Love this place Let me start off by saying, this is the first dealership where I didn’t feel like I was just there because they want my money. The service advisors we More

by wade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Falco, Jeremy Kettels, Kevin Leon, Amanda Ravenscroft, Keith Walker

Dec 18, 2019

Maus Nissan responded

Thank you for taking the time to leave us such a wonderful review, Wade! We appreciate your business, but even more importantly- we appreciate you recognizing the effort we make to provide our guests with a truly exceptional experience! Thank you for being part of our Maus Nissan Family, we look forward to helping you when you're ready for your next vehicle, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 18, 2019

Dealership Rating
Employee Rating

Oil change Went in for an oil change. Now I’ve been back twice for a oil leak and still leaking. I will be calling them again tomorrow. More

by hap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 18, 2019

Maus Nissan responded

Hap, we can see that you are frustrated with your service experience. We do not have a record of a 'hap' visiting us, so we will need more information to address your concern. Please contact me directly, and I will be happy to help. Thank you, and have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

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