Very professional, hassle-free, and quick service. Worked
with John on getting my window fixed under warranty and it all went well without a hiccup.
with John on getting my window fixed under warranty and it all went well without a hiccup.
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by jaegermt03
Verified Customer
Verified Customer
Feb 05, 2020 -
Maus Nissan responded
Thank you for taking the time to leave us a review, Jaegermt03! We appreciate your business, and thank you for recognizing the great work John does for our guests! Thank you for being a part of our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day!
- Paul DaRocha, Loyalty Manager
Everyone very helpful and nice at Maus Nissan. They
always make me feel comfortable whenever I am there! Would appreciate fewer follow up surveys/calls/emails however.
always make me feel comfortable whenever I am there! Would appreciate fewer follow up surveys/calls/emails however.
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by rossfamily.fla
Verified Customer
Verified Customer
Other Employees Tagged:
Russell Cherry
Jan 30, 2020 -
Maus Nissan responded
Thank you for taking the time to leave us a review, RossFamily. We thank you for your business, and we appreciate you being part of our Maus Nissan Family. We understand that the follow-ups and surveys can seem like a lot of contact, but our intention is not to frustrate you, on the contrary, it is intended to ensure your satisfaction, and to learn about areas of business where we can improve, based on your feedback. We will take your comments seriously, and look into streamlining this process. We look forward to serving you again, soon. and If you have any specific questions, please feel free to contact me directly. Thank you, and have a blessed day!
- Paul DaRoch, Loyalty Manager, 352-403-4811
I was totally satisfied with John & the service I
received @ Maus Nissan! Thank you for taking care of my numerous auto problems & providing me with a beautiful rental during the repair process! 🌟🌟
received @ Maus Nissan! Thank you for taking care of my numerous auto problems & providing me with a beautiful rental during the repair process! 🌟🌟🌟🌟🌟
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by peachy.keane
Verified Customer
Verified Customer
Jan 30, 2020 -
Maus Nissan responded
We are so happy that you had such a wonderful experience with our service department, Peachy.Keane! We appreciate you trusting us with the care of your vehicle, and thank you for your kind words- especailly for recognizing the hard work John puts in for our guests! Thank you for being a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day!
- Paul DaRocha, Loyalty Manager
I love my service man John. He’s awesome knowledgeable
and easy to talk to. He’s fabulous and he understands if I don’t have enough money to change the filter
and easy to talk to. He’s fabulous and he understands if I don’t have enough money to change the filter
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by breathawayemc
Verified Customer
Verified Customer
Jan 28, 2020 -
Maus Nissan responded
We are so pleased that you have such great experiences with service, Breathawayemc! John does a fantastic job for our guests, we are proud to have him on our team- thank you for recognizing him! We appreciate your trust and look forward to helping you again, soon! Thank you for being part of our Maus Nissan Family, and have a blessed day!
- Paul DaRocha, Loyalty Manager
Always we are welcome to this place and people there are
very friendly and helpful I will suggest this dealership to all my family and friends
very friendly and helpful I will suggest this dealership to all my family and friends
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by elsakokona
Verified Customer
Verified Customer
Jan 16, 2020 -
Maus Nissan responded
Elsakokona, thank you for taking the time to leave us a review, and thank you for your kind words! We appreciate your trust and look forward to serving you and your vehicle again. Thank you for being part of our Maus Nissan Family, and have a blessed day!
- Paul DaRocha, Loyalty Manager
Service was great. John Thorne is the best and a main
reason we keep coming back. Your Maus care program is great and easy to use.
reason we keep coming back. Your Maus care program is great and easy to use.
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by dpatchin
Verified Customer
Verified Customer
Jan 14, 2020 -
Maus Nissan responded
Thank you for taking the time to leave us a review, dpatchin! We appreciate you entrusting us with the care of your vehicle, and thank you for recognizing the great work John does for our guests! Thank you for being part of our Maus Nissan Family, and have a blessed day!
- Paul DaRocha, Loyalty Manager
Service department is the best. Love working with John.
Everything is prompt and done right. John is the best service manager I have ever worked with!
Everything is prompt and done right. John is the best service manager I have ever worked with!
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by wendykruger
Verified Customer
Verified Customer
Jan 08, 2020 -
Maus Nissan responded
Thank you for taking the time to leave us such a wonderful review, Wendy! We appreciate you trusting us with your vehicle, and look forward to serving you again, soon. Thank you for recognizing John; he does a truly fantastic job for our guests! Welcome to our Maus Nissan Family, and have a blessed day!
- Paul DaRocha, Loyalty Manager
Quality oil change
I have Maus Care and take advantage of the free oil change and tire rotation. They are always on time taking my vehicle back, and the do a great job.
I have Maus Care and take advantage of the free oil change and tire rotation. They are always on time taking my vehicle back, and the do a great job. I can also opt for the complementary car wash and most of the time I do. For a free car wash, it comes out pretty good and they even vacuumed my carpets. The only issue I had the last time was I waited 2 hours for all of this to be completed. You can either wait or be driven back to your home while they service your vehicle. If I had known it was going to be 2 hours, I would have opted to be driven home rather than wait. I had things to do and felt like I wanted time by waiting.
I still highly recommend this dealership. Everyone is always so nice and friendly.
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by beckyb
Verified Customer
Verified Customer
Jan 02, 2020 -
Maus Nissan responded
Becky, we appreciate you taking the time to leave us a review. We do apologize if the wait caused you any inconvenience; with the holidays came a sharp increase in traffic, but unfortunately, longer wait times, as well. We look forward to serving you again, soon. Thank you for being part of our Maus Nissan Family, and have a Happy New Year!
- Paul DaRocha, Loyalty Manager
Great service
John Thorne was very helpful, and courteous with attending to the servicing of my Nissan Rogue. Appreciate the convenience of valet to and from dealer
John Thorne was very helpful, and courteous with attending to the servicing of my Nissan Rogue. Appreciate the convenience of valet to and from dealership.
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by MARYEGIRARDIN
Verified Customer
Verified Customer
Dec 27, 2019 -
Maus Nissan responded
Thank you for taking the time to leave us a review, Mary! John, and the rest of the service team, all do a great job for our guests- thank you for recognizing them! We appreciate you being part of our Maus Nissan Family, and look forward to serving you again, soon. Have a blessed day and a Happy New Year!
- Paul DaRocha, Loyalty Manager
Great service
Service plus detail was excellent , John did a great job in taking.
The detail work is well worth the cost, we really like how the car looks
Service plus detail was excellent , John did a great job in taking.
The detail work is well worth the cost, we really like how the car looks
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by Maisnerb
Verified Customer
Verified Customer
Dec 24, 2019 -
Maus Nissan responded
Thank you for 5-Stars, Maisnerb! We appreciate your trusting us with your vehicle, and thank you for recognizing the great work John and the rest of our Detail team does for all our guests! Welcome to Our Maus Nissan Family! Have a Very Merry Christmas, and a Happy New Year!
- Paul DaRocha, Loyalty Manage
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