John Shelling | Page 4

Pleasant and pain free buying experience From the initial visit to start the search for a new Honda to the test drive experience through the trade-in and offer phase to the handoff of my new From the initial visit to start the search for a new Honda to the test drive experience through the trade-in and offer phase to the handoff of my new car, every person I talked to was friendly, knowledgable, helpful and extremely professional. I was given a very fair price for my trade-in and there were no high pressure pushes for upgrades or extended warranties or other services. More

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Amazing experience! Went in for an oil change on my Accord and left with a new 2018 Honda Pilot! Great upgrade program and amazing customer service. Thank you to the ent Went in for an oil change on my Accord and left with a new 2018 Honda Pilot! Great upgrade program and amazing customer service. Thank you to the entire staff! More

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great service WOW!!!! Where do i start. From the moment i walked into Headquarter Honda i was greeted by Todd Mcclellan in the service department who is by far one WOW!!!! Where do i start. From the moment i walked into Headquarter Honda i was greeted by Todd Mcclellan in the service department who is by far one of the warmest most knowledgeable person that i have ever met in a car dealership, very welcoming and kind. Todd personally picked out a gentleman to help me get started on the car buying process. He walked us over to a man named John Shelling who was also very kind , i believe he was the manager, we sat down and he asked me a few questions didnt beat around the bush at all and was very attentive the entire process made it a point to check on us. He then brought us to a man named Mike Janhangir. This man is AMAZING. someone was watching over us when they paired us up with these men. From start to finish this experience was the best ive ever had at a car dealership. Mike spent most of the day with us and i cant rave enough about him. He listened to every single word we said and really go to know our wants and needs. By the time we were done talking he walked us out to the first car that he wanted us to see and little did we know we wernt going to look at any other cars. This was the car we were going to walk out with. He found the Perfect car on the first try. This man was so patient and did every single thing he could to get us in this car.He was not pushy and for me that was a really big thing. He actually seemed like he cared. Through out the entire service John would peak his head in and check on us which was refreshing that he was following up to make sure we felt comfortable and everything was going smooth. Mike made us feel more than comfortable, by the time we left he almost felt like family. Before i walked in i was really nervous because i know that most places you go they try and rip you off or think you are stupid and know nothing about cars. This was such an amazing experience i will never go anywhere else. Thank you Honda for having such honest people on your team. More

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I had a wonderful experience! Working with John Shelling was wonderful. He helped me pick out my car. I really like the car he helped me choose. He pick what was best for me not Working with John Shelling was wonderful. He helped me pick out my car. I really like the car he helped me choose. He pick what was best for me not his commission. I truly appreciate that. He also had a great team! Paul and T.J. was also awesome. The team at Honda made my car buying experience a good one! More

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New car buying As always the service at HQ Honda was outstanding. Regarding the purchase of the new car I would like to send high acknowledgement to Mike and John f As always the service at HQ Honda was outstanding. Regarding the purchase of the new car I would like to send high acknowledgement to Mike and John for their service in purchasing the car. To John for keeping me updated on the status of getting the car to your location and to Mike for obtaining the car and delivering to the location despite driving in severe weather conditions. In addition to that I appreciate the fact that both men stayed at your location beyond their normal duty hours to ensure that everything was correctly accomplished. Both are true professionals in every sense and deserve recognition of the highest order. More

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Sales Process John Shelling is a true professional and will always provide you with highest level of service. This is my second purchase with him. The buying proces John Shelling is a true professional and will always provide you with highest level of service. This is my second purchase with him. The buying process was easy and John always had my best interest in mind. This is a trustworthy dealership and will always strive for the best deal for you. More

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Good car buying experience. John was effective in getting the pricing where we wanted to be. Payton did great job in discussing the vehicle we selected, answering all our questi John was effective in getting the pricing where we wanted to be. Payton did great job in discussing the vehicle we selected, answering all our questions, and going over the features of the vehicle. Anthony was methodical in going over the financials and offering explanations. There was no pressure. This was a good car buying experience. All three of these men do the Honda dealership proud. More

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Awesome Dealership I always get awesome service when I visit Headquarters Honda. They have an awesome team!! From John in sales to Todd in service and Joe the mechanic!! I always get awesome service when I visit Headquarters Honda. They have an awesome team!! From John in sales to Todd in service and Joe the mechanic!!! More

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Great Service Did all work requested. Very fair price. Performed inspection and washed car. Very happy customer. I would recommend and will continue to use dealer f Did all work requested. Very fair price. Performed inspection and washed car. Very happy customer. I would recommend and will continue to use dealer for my service More

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Satisfied Customer Returned to Headquarters Honda in Clermont. This is our 2nd vehicle from Honda, once again ws were very satisfied. Mr. SANTANA WAS VERY HELPFUL AND Returned to Headquarters Honda in Clermont. This is our 2nd vehicle from Honda, once again ws were very satisfied. Mr. SANTANA WAS VERY HELPFUL AND PATIENT WITH US! WE WILL DEFINITELY RECOMMEND HEADQUARTER HONDA OF CLERMONT TO OUR FAMILY, FRIENDS AND NEIGHBORS! ! Paul Reinzi was great at helping us maintain our budgetary needs! Thank you Paul! Dennis & Jackie Diaz More

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