John Rooney
John Rooney at Scott Honda of West Chester

John Rooney | Page 2

Lane Performance Manager

Scott Honda of West Chester

706 Autopark Blvd
West Chester, PA 19382

4.1
56 Reviews
4.1

56 Reviews

Write a Review

56 Reviews of John Rooney

June 30, 2022

Dealership Rating
Employee Rating

Great experience with recent service. They were very thorough in investigating the source of the screeching noise my car was making and did not complete the repair until they were certain More

by Marciajody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2022

Scott Honda of West Chester responded

Thanks for being our guest, Marcia. At Scott Honda, we're committed to getting you back on the road safely. We're grateful for the opportunity to help you, and earn your total satisfaction. We appreciate you!

June 21, 2022

Dealership Rating
Employee Rating

Yesterday, I had a very negative experience with Scott Honda's express service. Afterwards, it took a long time and several phone calls to get in touch with a service manager, but John Rooney did finally More

by marnie
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 22, 2022

Scott Honda of West Chester responded

Marnie, you've come to Scott Honda for our reliability and trust over the last two decades. That relationship absolutely means a lot to us. I hope to learn where I might focus our attention so you feel better knowing that you've been heard. Your concerns matter. I hope to talk with you soon. My personal cell phone number is in that voicemail.

June 09, 2022

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Employee Rating

Even though I have to travel a fair distance I prefer to take our Odyssey to this dealership for service because I appreciate the good advice, workmanship and service that I always receive. More

by delawaredan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Dunoff, Debra Hill

Jun 10, 2022

Scott Honda of West Chester responded

Dan, thanks so much for being our guest! We're glad to hear our helpful, reliable team has earned your trust, making your commute to Scott Honda worth it. We appreciate you :)

April 26, 2022

Dealership Rating
Employee Rating

Helpful and courteous service Taylor seemed knowledgeable in her work I would recommend this dealership More

by Jfrobinsn
Recommend Dealer
Yes

Other Employees Tagged: Taylor Thornton

Apr 27, 2022

Scott Honda of West Chester responded

We appreciate your 5-star recommendation! Thanks for sharing. It's awesome to learn our team's "helpful and courteous service" earned your total satisfaction :)

April 24, 2022

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Employee Rating

Fantastic, As Always! !! LOVE my Scott Honda service people! Matt was my service guide, at this appointment & he was knowledgeable, helpful, attentive & courteous. Exactly More

by Dorothy757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Wisler, Matthew Moravec , Jon Barth, Geoff Rousak

Apr 25, 2022

Scott Honda of West Chester responded

Thanks for showing the Scott Team some love, Dorothy! And you're right, a great service team should be '"knowledgeable, helpful, attentive, and courteous." We're thrilled to learn our team's service has earned your trust and total satisfaction over the years. We greatly appreciate you :)

Apr 24, 2022

Dorothy757 responded

❤️❤️❤️❤️❤️❤️❤️

Apr 27, 2022

Dorothy757 responded

Scott Honda of West Chester, I Truly am appreciative of Everyone on your team, over the years….. I have enjoyed being educated & taken care of, by all of you! Thank you, again, for making my every experience there, be knowledgeable, thoughtful & mindful, of protecting & preserving the car I bought from you, brand new. (the 2nd car, actually). You help me “care for my asset”. Much Thanks Always! 😊

April 14, 2022

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Employee Rating

John Rooney helped me yesterday, and Nate today. Both were professional and empathetic regarding my shattered passenger side mirror. More

by Alice
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Nate Runk

Apr 14, 2022

Scott Honda of West Chester responded

Hi Alice, thanks for sharing your review! When these unexpected challenges pop up, the Scott Team is happy to lend a helping hand to get you back on the road quickly and safely :) Thanks for trusting our team to take care of you and your vehicle. We appreciate you!

February 17, 2022

Dealership Rating
Employee Rating

Always great service at Scott Honda. Matt was very knowledgeable and explained everything in detail. No dealership but Scout work on our Hondas More

by Jnwood12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Moravec

Feb 18, 2022

Scott Honda of West Chester responded

Thank you so much for sharing your 5-star review! We're honored to be your trusted dealer :) We look forward to providing even more "great service" during your next visit. Until then, enjoy many happy miles!

February 17, 2022

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Employee Rating

It’s a great experience I ever had before, staff is friendly and alway ready to help More

by Avishek Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2022

Scott Honda of West Chester responded

Thanks so much for your 5-star compliments, Avishek! It's such a treat knowing your visit to our Service Center was a "great experience!" And you're right, our friendly team is "always ready (and happy!) to help" :)

February 14, 2022

Dealership Rating
Employee Rating

They did an awesome job with my car and had it done earlier then except. Crystal is an awesome advisor she did a great job communicating with me and explained whatever needed to be explained. More

by Jmg11384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Culbertson , Crystal Sutherland

Feb 15, 2022

Scott Honda of West Chester responded

Thanks for sharing your awesome feedback! And your 5-star compliments for our team are much appreciated :) We're glad our strong communication and expertise have earned your total satisfaction. We appreciate you!

February 03, 2022

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Employee Rating

Great service center staff. Our experiences have been positive and professional. Great shuttle service too. More

by lisapizio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Wisler , Hiep Luong

Feb 04, 2022

Scott Honda of West Chester responded

Lisa, thanks for sharing your great feedback! We appreciate your 5-star compliments for our team. When you visit our Service Center, we guarantee reliable, professional service with a smile :) We're glad you can feel the difference at Scott!

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