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John Rooney
John Rooney
Lane Performance Manager
Scott Honda of West Chester
706 Autopark Blvd
West Chester, PA 19382
54 Reviews
54 Reviews
Write a Review54 Reviews of John Rooney
October 30, 2023
Absolutely love Scott Honda. I have leased 3 cars from them. Service department is always excellent! Special shout out to Jon B. for going the extra mile today, as I’m 36 weeks p I have leased 3 cars from them. Service department is always excellent! Special shout out to Jon B. for going the extra mile today, as I’m 36 weeks pregnant and need my car to be extra ready. More
by NancyA
Other Employees Tagged: Jon Barth
Helpful 
March 05, 2023
Convenient to wait, great service. My favorite dealership to buy a car or to do service My favorite dealership to buy a car or to do service More
by Jeh
Other Employees Tagged: Cliff Ashamole, Rob Gill, Chris Wisler
December 21, 2022
I love this dealership! Carlos is the best listened to my wants and needs, would not use anyone else as my salesperson in this dealership! Carlos is the best listened to my wants and needs, would not use anyone else as my salesperson in this dealership! More
by llong
Other Employees Tagged: Marius Krawiec, Joe Collins, Rob Gill, Carlos Nunez, Jon Barth, Laurie Long , Giancarlo Cantalicio, Harlan Hanson, Lino Santiago
December 19, 2022
Ty the service rep was great! Excellent customer service. Terry, the loaner car manager, has no customer skills and was rude. He seems to have a problem keeping the door closed Excellent customer service. Terry, the loaner car manager, has no customer skills and was rude. He seems to have a problem keeping the door closed when it’s 20 degrees out and tells me and another customer to go elsewhere if we don’t like it. Terry has a poor attitude that needs to be addressed and adjusted! More
by Plj
Other Employees Tagged: Ty Smith, Terry, loaner car department. No Stars!
November 08, 2022
The service at Scott Honda is always polite , on time. If there is a problem, everything is fully explained, the price and the time needed for the service. As a bonus the car is washed when finished. If there is a problem, everything is fully explained, the price and the time needed for the service. As a bonus the car is washed when finished. More
by Imdraz
Other Employees Tagged: Matthew Moravec
November 02, 2022
Great service, friendly service reps and very pleasant waiting areas. Glad my daughter put me in touch with Scott’s. It’s worth the trip. waiting areas. Glad my daughter put me in touch with Scott’s. It’s worth the trip. More
by maj
Other Employees Tagged: Genaro Cordero, Taylor Thornton
July 07, 2022
We have been a client of Scott Honda for over 25 years, and have consistently received timely and excellent service. The employees are professional and helpful. We will continue to use Scott to purchase an and have consistently received timely and excellent service. The employees are professional and helpful. We will continue to use Scott to purchase any new Honda and to service our current one. More
by Agj0203
Other Employees Tagged: Jon Barth , Genaro Cordero, Harlan Hanson
June 30, 2022
Great experience with recent service. They were very thorough in investigating the source of the screeching noise my car was making and did not complete the repair until they were certain They were very thorough in investigating the source of the screeching noise my car was making and did not complete the repair until they were certain it was the starter. I was able to have a loaner car until my car was ready. More
by Marciajody
June 21, 2022
Yesterday, I had a very negative experience with Scott Honda's express service. Afterwards, it took a long time and several phone calls to get in touch with a service manager, but John Rooney did finally Honda's express service. Afterwards, it took a long time and several phone calls to get in touch with a service manager, but John Rooney did finally call me back the following day. I explained the situation to him, and I asked him how we could make the situation right. I did not feel like he heard my concerns whatsoever, and in fact he became defensive and accused me of trying to get a free service, which I absolutely was not asking for. I am a 20+ year customer of Scott Honda. I have purchased 4 cars from the dealership, and have only ever had my cars dealer-serviced at Scott. People sometimes questioned why I would still have my older cars serviced at the dealership, and I would always say that I have a great relationship with Scott Honda, and that means a lot to me. Throughout our 20 year history, I have NEVER had an issue with sales or service, and this was the first time I had to speak with a manager. I was very taken aback by Mr. Rooney's inability to listen and defensive demeanor, but mostly, I feel very sad that Scott Honda does not seem to care about their relationship with me, as a customer, as much as I thought they did. I am afraid that the integrity of this dealership has changed over the years, and not for the better. More
by marnie
