John Pond
John Pond at Garcia Cadillac of Albuquerque

John Pond | Page 2

Product Specialist

Garcia Cadillac of Albuquerque

6401 San Mateo Blvd NE
Albuquerque, NM 87109

not yet
rated
21 Reviews
not yet
rated

21 Reviews

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Dealership Experience

11 yrs, 10 mos

Industry Experience

33 yrs, 10 mos

Specialties & Trainings

Certified Technology

21 Reviews of John Pond

April 18, 2019

Dealership Rating
Employee Rating

Great experience John served us very good. He helped us figure out the seat settings. The Internet at the dealership was down but John got us through without to much d More

by Gander08
Recommend Dealer
Yes
Apr 22, 2019

Garcia Cadillac of Albuquerque responded

We love receiving reviews such as yours because it lets us know we provided another informative, quick, 5-star experience! Congratulations to you and your family on the new vehicle and we hope you all enjoy the many memories to come in it! Thank you!

April 02, 2019

Dealership Rating
Employee Rating

Great service Excellent customer service. I felt special as soon as I walk into the dealer. They provided me all their attention and it was a great experience. More

by Lauro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nora Rashid

Apr 02, 2019

Garcia Cadillac of Albuquerque responded

Thank you for this amazing review, Lauro! At Garcia Cadillac, our customers are very special to us and we do all we can to provide them with the 5-star experience they deserve! We’re glad to hear we hit the mark on your visit and we look forward to providing you with many more exceptional experiences in the future!

March 05, 2019

Dealership Rating
Employee Rating

Fantastic crew and experience. Thank you all I love my car! Fantastic service from the morning we first stopped by until we drove our new car out of the dealership!!!! Awesome ! Looking forward to having my ca More

by L!$a07151961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nora Rashid

Mar 08, 2019

Garcia Cadillac of Albuquerque responded

It’s one of our top priorities to provide 5-star service from start to finish and we’re happy to see we’ve hit the mark! We appreciate you taking time out of your day to leave a review and share your feedback and we look forward to the opportunity to offer high-quality service to you again! Thank you!

February 15, 2019

Dealership Rating
Employee Rating

Super Sales Team! I had one of the most pleasant experiences with the sales team! Every aspect of buying my vehicle here was the best I had purchasing any vehicle. Th More

by Blade2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nora Rashid , Corey See

Feb 25, 2019

Garcia Cadillac of Albuquerque responded

Thank you so much for taking the time to share your thoughts and rating us 5-stars! We are grateful to have exceeded all your previous car buying experiences and will share your kind words with John, Corey, and Nora regarding their professionalism and helpfulness! We are pleased to welcome you to the Garcia Cadillac family and can’t wait to see you again for your first maintenance visit!

January 05, 2019

Dealership Rating
Employee Rating

Happy costumers John was very proffesional, listen to what I needed and what I was looking for. When I asked for extra information, he send it right away. Thank More

by Andrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 08, 2019

Garcia Cadillac of Albuquerque responded

Thank you so much for the amazing review, Andrea! We’re happy to hear that John was able to deliver a 5-star experience and we look forward to having more opportunities in the future to continue to hit the mark on great service! Thanks again, and we hope to see you soon!

November 08, 2018

Dealership Rating
Employee Rating

Purchase a cadillac John Pond allowed us to test drive the vehicle. He allowed us enjoy the ride and not hurry to get back to dealership. He explained the vehicle and al More

by Nanababa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Aubrey Padilla, Nora Rashid , Cory

Nov 09, 2018

Garcia Cadillac of Albuquerque responded

We’re thrilled to hear that you enjoyed working with John, Nora, and Aubry, and are so glad to see that they were able to help you find the perfect vehicle! Your review is sincerely appreciated and we are excited to continue providing exceptional service for you in the future! Thank you!

November 07, 2018

Dealership Rating
Employee Rating

Excellent people and customer service. Cory, John Pond, Jacob and Nora and Brian were FUN, professional and great to work with. Thank you. Great team work. Went in to only take a test dri More

by James & JoAnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jake Hemann, Nora Rashid

Nov 09, 2018

Garcia Cadillac of Albuquerque responded

It’s our mission to provide an exceptional car-buying experience, and these are the kind of stories we love to hear—thank you so much James and JoAnn! We had a wonderful time working with you both, and we can’t wait to continue to make your ownership experience a great one! Thank you again, and take care!

October 22, 2018

Dealership Rating
Employee Rating

3 Cadillacs in 30 days We purchased an ATS-V and leased a XT5 first, then decided neither was the vehicle our former Escalade was, so we traded them both in for a 2018 Escal More

by Ronnrobin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nora Rashid

Oct 26, 2018

Garcia Cadillac of Albuquerque responded

Thank you for the great review! We’re thrilled to see that our team was able to deliver a 5-star experience for you both, and we’re looking forward to continuing to provide high-quality care for many miles to come! Thanks again, and enjoy the new Escalade!

October 12, 2018

Dealership Rating
Employee Rating

Happy new xt5 platinum owners John Pond provided exemplary customer service. He was thorough, patient, and informative during both sales and delivery. He answered our many questi More

by Happy Buyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Raymond Montes , Nora Rashid

Oct 18, 2018

Garcia Cadillac of Albuquerque responded

Your amazing review has truly made our day, thank you so much for sharing this with us! We’ll definitely let John, Raymond, and Nora know that you had some kind words for them, and we look forward to serving you for many years to come! Thank you!

September 10, 2018

Dealership Rating
Employee Rating

New Car We are excited to be driving our new, beautiful Cadillac. We had good customer service which helped us make our final decision, thank you Cadillac. More

by jgabaldon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 13, 2018

Garcia Cadillac of Albuquerque responded

Thank you so much for the rating and kind words! It’s our goal to provide a 5-star experience to every customer, and If there is anything we can do to improve your experience the next time you stop in, please don’t hesitate to call Brian Austin from our Management team at (505) 837-5200. Thank you!