John Morsy | Page 4

I am very pleased with the quality of service I received. The staff was courteous and responsive to my concerns. The staff was courteous and responsive to my concerns. More

by LG Verified Customer Verified Customer

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My first Mercedes John mossy was helpful giving me information about my car and what needed to be addressed in the near future and helping me prioritize the work that needs to be done. information about my car and what needed to be addressed in the near future and helping me prioritize the work that needs to be done. More

by garygross123 Verified Customer Verified Customer

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Dropped the car off on a Thursday, John said it might be done EOD, or possibly the next day. Had to chase him Friday afternoon, literally calling 3 times, and he said car wasn't ready, and i needed to come done EOD, or possibly the next day. Had to chase him Friday afternoon, literally calling 3 times, and he said car wasn't ready, and i needed to come Saturday to trade the loaner. Saturday, he said they still hadn't looked at the car. It would have been better if I at least had been told upon dropping the car off it might not get looked at for days, or if after having the car, they had called me. The issue with the car is the windshield (or something on the roof line) whistles when going over 70 mph. They said this was normal and nothing was wrong the car. So I have a new $180,000 that whistles and apparently that's just fine. Unrelated to this trip, every time over the years I have visited the showroom, your sales team is not friendly, seemingly burdened by our visit. Honestly, the epitome of used car sales person vibe. Hence, we bought our new G-Wagon somewhere else, even though I live close to you. It was also because you could not come close to matching the price I got elsewhere. I will find it hard to come back in in the future. More

by DOUGLAS.GOTTSCHALK Verified Customer Verified Customer

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Great service from John. He was very professional and met all my expectations. He addressed the issue in a timely manner. He was very professional and met all my expectations. He addressed the issue in a timely manner. More

by Gabriel Taut Verified Customer Verified Customer

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Great experience. Good people to work with. Convenient location. Everything was done on time as promised Good people to work with. Convenient location. Everything was done on time as promised More

by AMDANI1 Verified Customer Verified Customer

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Friendly service, answer my questions to satisfaction. Appreciate that i can always get a loaner. Appreciate that i can always get a loaner. More

by HEATHERRAEWILEY Verified Customer Verified Customer

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Easy to schedule service, loaner car was available, didn’t have to wait 2-3 weeks for an appointment. didn’t have to wait 2-3 weeks for an appointment. More

by joeldsimmons Verified Customer Verified Customer

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It is very clean efficient and a pleasant atmosphere. We are always satisfied at Autohaus We are always satisfied at Autohaus More

by ROSEYLBR Verified Customer Verified Customer

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John was very pleasant to work with. Very knowledgeable and efficient as well as really clear and concise communication Very knowledgeable and efficient as well as really clear and concise communication More

by schamsj Verified Customer Verified Customer

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Responsive and accommodating. Checking in and out is very easy. They get the service done quickly. Checking in and out is very easy. They get the service done quickly. More

by joeldsimmons Verified Customer Verified Customer

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