John Mercado
John Mercado at Brandfon Hyundai
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John Mercado | Page 2

Sales & Leasing Consultant (se habla español)

Brandfon Hyundai

115 Peat Meadow Road
New Haven, CT 06512

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rated
68 Reviews

Born in Brooklyn, raised in New Haven, CT moved to Puerto Rico for 22 years and moved back to CT. Going to church, listening to Christian music, watching movies and sports are my hobbies. Love tending to customer's needs and helping them find the car that best suits their needs. Fully bilingual English & Spanish. "Always at your service, even after the sale!"

Dealership Experience

8 yrs, 5 mos

Industry Experience

8 yrs, 5 mos

Specialties & Trainings

Hyundai STAR Certified

not yet
rated

68 Reviews

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68 Reviews of John Mercado

November 15, 2017

Dealership Rating

Excellent service In my experience it was a great experience the customer service was on point and they treated me good this is the second time I've gotten two cars fro More

by dot10.ca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marco Diraffaele

November 14, 2017

Dealership Rating

GREAT STAFF MADE EVERY THING QUICK AND EASY!!!!! GREAT FRIENDLY SERVICE AND SALES STAFF. THANKS FOR ALL THE HELP JOHN, DONDI, AND CHRIS AND MAKING THIS A VERY PL More

by jwozniak1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 09, 2017

Dealership Rating

Smooth Driving Best experience buying a new car! Salesman and Business office were both professional and friendly, no stress whatsoever! I love my new and would defi More

by rrussell6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marco Diraffaele

October 26, 2017

Dealership Rating
Employee Rating

Great Ionic purchase Brandfon Hyundai did a great job paying particular attention to service and my requirements. They went above and beyond to find the car I wanted with More

by jstuartfrancis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marco Diraffaele, Paul (Manager)

September 09, 2017

Dealership Rating

Dont dispear Brandfon Hyundai is here John was great!!! He greeted me in a timely manner.. He listened to what I had to say took my information. John was very sociable, truthful, and under More

by ladyree5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 26, 2017

Brandfon Hyundai responded

ladyree5 Thank you so much for your kind words towards John, and for sharing your experience! We truly appreciate your business, and for choosing Brandfon Hyundai. Corey Brandfon, Brandfon Hyundai

August 24, 2017

Dealership Rating

Alan P Great experience at Brandfon dealership. Salesman( John Mercado) did a great job working with us and explaining lease information and Elantra options. More

by alan384
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 26, 2017

Brandfon Hyundai responded

alan384 Thank you so much for your kind words, and for sharing about your experience! We are so glad that you found a Elantra that's right for you. Corey Brandfon, Brandfon Hyundai

August 24, 2017

Dealership Rating
Employee Rating

2018 Sonata Leasing another sonata was easy and satisfactory. There was a minimum of paper work and wait time. The staff followed through on all promises. I would More

by townshe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marco Diraffaele

Sep 26, 2017

Brandfon Hyundai responded

twonshe, Thank you for taking the time to share your experience with us, and for the 5-star review! We truly appreciate your business, and your kind words. Corey Brandfon, Brandfon Hyundai

August 24, 2017

Dealership Rating
Employee Rating

Excellent experience! John and Marco were excellent ! Great customer service and very informative. They made me feel at home and comfortable with my decision. John went ove More

by slac82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marco Diraffaele

Sep 26, 2017

Brandfon Hyundai responded

slac82 Thank you so much for your kind words, and for sharing about your experience! Thank you again for your business! Corey Brandfon, Brandfon Hyundai

August 04, 2017

Dealership Rating
Employee Rating

Brandfon is the BEST! Thank you Tyler Destefano, for making these purchases a pleasure! We had gone to two other Hyundai dealerships closer to our home before driving out More

by dawnedu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marco Diraffaele, Tyler Destefano

Aug 16, 2017

Brandfon Hyundai responded

Dawn Thanks for taking the time to share this review! I am thrilled to hear about your positive experience with Tyler. Corey Brandfon, Brandfon Hyundai

August 03, 2017

Dealership Rating

2017 Sonata John was very attentive in showing all the options my car had and getting it ready for delivery. Marco explained all of my financing options. More

by kelly929
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Diraffaele

Aug 16, 2017

Brandfon Hyundai responded

Kelly, Thank you for sharing about your positive experience with us. We truly value your business, and want to thank you again for choosing Brandfon Hyundai! Corey Brandfon

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