John McGraw
John McGraw at Honda Universe
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John McGraw | Page 3

Customer Relations Manager

Honda Universe

1085 Ocean Ave
Lakewood Township, NJ 08701

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4.7
405 Reviews

Hours: Mon 9-9, Tues 9-9, Wed 9-5, Thurs OFF, Fri 1-9, Sat 9-6

4.7

405 Reviews

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405 Reviews of John McGraw

May 05, 2023

Dealership Rating
Employee Rating

Very good service all the way around, from start to finish. This is the kind of service that makes you come back. More

by LARRYFONVILLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rahsaan Jones, Aimee Herbert , Corey Bean, Al Cunha, Brian D'Zio, Sam Moncayo

May 05, 2023

Honda Universe responded

Thank you for your feedback! We appreciate your kind words.

May 04, 2023

Dealership Rating
Employee Rating

The staff was super friendly. 2nd car from Honda universe, I will definitely be back. More

by JS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 04, 2023

Honda Universe responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

April 22, 2023

Dealership Rating
Employee Rating

Corey bean was polite but never kept his word very unpredictable and slow as mother goose More

by TONYTHORPESR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Salerno, Matthew Van Pelt , Corey Bean, Michael Manfre

Apr 23, 2023

Honda Universe responded

Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience you had at our dealership and would like the opportunity to speak with you and make things right. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.

April 16, 2023

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We just purchased a new 2023 Honda Pilot and our experience was fantastic! The Sales and Management staff treat us like family, and the entire process was smooth, professional and quick. We have b More

by PETERSEN4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Salerno, Neil Goldstein

Apr 20, 2023

Honda Universe responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

April 02, 2023

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Employee Rating

Great people to work with everyone is helpful overall great experience I’ll recommend my friends and family to Honda Universe More

by DANNYPATEL15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rahsaan Jones, Danny Patel, Nick Salerno, Aimee Herbert , Al Cunha, Brian D'Zio, Sam Moncayo

Apr 02, 2023

Honda Universe responded

We're so glad to know that our team provided you with great customer service and you're willing to recommend us as well. Thanks!

February 23, 2023

Dealership Rating
Employee Rating

Classy outfit at Honda Universe. Yvette is the sales person of the year as she knows how to get things done in a timely and efficient manner. The rest of those we dealt with were all More

by SQUIDMAN46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Salerno, Yvette Rivera-Coates , Corey Bean

Feb 24, 2023

Honda Universe responded

Thank you for sharing your kind remarks for Yvette. We really enjoy hearing that she is very helpful and you appreciated the warm welcome from Nick Salerno as well. Thanks again for your terrific recommendation for our team!

December 07, 2022

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Highly recommend Honda Universe there was no pressure, good prices, and great service! the process was simple and timely I'll definitely be back! More

by JATKISSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2022

Honda Universe responded

We're very glad to hear that our team made things simple and you're pleased with everything. Thanks for the terrific recommendation and we'll look forward to helping you again with any future needs.

November 12, 2022

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Employee Rating

Please be careful at this dealership. I have purchased several cars from them over the past dozen or so years. John McGraw is a con artist. He has cost me several thousand dollars with hi More

by mikemarz62
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nick Salerno

October 17, 2022

Dealership Rating
Employee Rating

The employees' working for Honda Universe are amazing and professional. My experience during my purchase of a 2023 Honda Ridgeline, was stress free and effortless. I highly recommend purchasing your Honda fr More

by Sdup1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rahsaan Jones, Yvette Rivera-Coates , Al Cunha, Brian D'Zio

Oct 17, 2022

Honda Universe responded

Thank you for sharing your kind remarks. It's wonderful to hear that Yvette Rivera-Coats was very professional and your 2023 Honda Ridgeline purchase was stress free and effortless. Thanks for the terrific recommendation as well.

October 07, 2022

Dealership Rating
Employee Rating

Danny patel gave the best service for the third time. Took care on so paper work he made curtain every thing is in order More

by AMECHANIC1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Patel , Al Cunha

Oct 07, 2022

Honda Universe responded

Thank you for sharing your kind remarks. It's great to know that Danny Patel provided you with the best service and he made sure your paperwork was in order as well. Thanks again!

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