John Mack | Page 6
Used Car Sales Manager
Advantage Chevrolet of Hodgkins
9510 Joliet Rd
Hodgkins, IL 60525
55 Reviews
Write a Review55 Reviews of John Mack
July 02, 2014
Not worth it I purchased a car on 05/03/14 and was not able to drive it until 07/01/14. That was GM's fault, not the deaer. However, the staff seem to have a diffe I purchased a car on 05/03/14 and was not able to drive it until 07/01/14. That was GM's fault, not the deaer. However, the staff seem to have a different attitude toward you once they have your money. They gave me a loaner for 2 weeks out of the 2 months that I waited for my vehicle, so that part was kind of nice. But, they acted like I owed them something because they gave me the loaner. They called me several times and told me my car would be ready- it wasn't. This went on for about a week. Once I picked up the car, they left it with a qurter of a tank. They also lost the owners manual and floor mats. When they were confronted, they kept bringing up the fact that they gave me a loaner. They were told that this was appreciated, but it had nothing to do with what I was talking about. They were supposed to fix a sway bar link that was making a clunking noise, car is still clunking. Needless to say I won't be going back at all in the future. I'm finding another dealership for both service and future purchases. More
Other Employees Tagged: Fabian Murillo
February 19, 2014
I thought I was going to be stressed purchasing a vehicle but everyone who I named made it happened and were very professional, patient, pleasant and helpful. but everyone who I named made it happened and were very professional, patient, pleasant and helpful. More
Other Employees Tagged: Krystal Roberts, Robert Alanis, Dennis Reily , Deena Cassano, Riffat Jaffrey, Tony Wyatt, Special thanks to Felipe in service and Mike at the front desk
January 21, 2014
The sales experience I had at Advantage was great. Tony greeted us outside on a snowy, Friday night and helped us with the car we had seen on the internet. After test driving the car, we came up with a pr greeted us outside on a snowy, Friday night and helped us with the car we had seen on the internet. After test driving the car, we came up with a price we could agree on. The paperwork went smoothly and the next day I was able to drive home with the vehicle. Tony helped to make this a speedy, smooth experience. Thank you. More
Other Employees Tagged: Riffat Jaffrey, Tony Wyatt
November 20, 2013
Will never buy from Advantage again... They false advertised a vehicle. They told us it was an LT model when it was an LS model. The paperwork even stated that it was an LT but once we looked up the advertised a vehicle. They told us it was an LT model when it was an LS model. The paperwork even stated that it was an LT but once we looked up the VIN # we realized it was an LS. So basically they sold us an LS for an LT price. When we contacted them about it they didn't feel that there was anything wrong with the situation. They tried to tell us that we got a good deal on the car but they had two other cars (same yr) on the lot that where LS models with similar or less miles for less money. It Took two days for the general manager to contact us then we had to drive 2.5 hrs back there to talk to the manager Jason Roberts but he didn't seem to want to help us out either. Eventually we traded the vehicle for another car on their lot but we were still not happy because they wanted us to cover all the fees on the new vehicle. After much frustration on our part they agreed to cover SOME of the fees and we just agreed so we could be done with the whole ordeal. They are the worst dealer I have ever delt with and I will never deal with them again, nor do I recommend them to others. More
Other Employees Tagged: Steve Garcia , Jason Roberts
August 02, 2013
They worked on my schedule and walked me though the whole process step by step so I could easily understand. Great service and great price process step by step so I could easily understand. Great service and great price More
Other Employees Tagged: Dennis Reily , Brian Lonie, Mark Ott