John Lee

Called today. All the cars have msrp + 2,000 usd. And you have to come to the dealer to buy otherwise they dont discuss lease numbers on the phone. horrible message. wont buy a car or use their services. have to come to the dealer to buy otherwise they dont discuss lease numbers on the phone. horrible message. wont buy a car or use their services. More

Helpful 3

Report | Print

Hudson Hyundai and John Lee have provided us amazing service and worked above and beyond what was expected. We came in to get a car and they worked tirelessly to speed up the process within the same day service and worked above and beyond what was expected. We came in to get a car and they worked tirelessly to speed up the process within the same day, at a very fair rate. We went to all different Hyundai dealerships, and Hudson Hyundai was exceptional in explaining everything and answering all the questions we had about the car. Special thanks especially to John Lee for helping us through the process. No other Hyundai dealership would have stayed until late at night to finish our buying of the car. More

Helpful 0

Report | Print

Fantastic experience John Lee was extremely helpful. patient and not the least bit pushy! We had a fantastic, seamless experience, especially given our current environment John Lee was extremely helpful. patient and not the least bit pushy! We had a fantastic, seamless experience, especially given our current environment and circumstances. Thank you. More

Helpful 1

Report | Print

Miserable Purchasing Experience During Coronavirus I'm a first-time buyer who recently financed a new 2020 Subaru Forester during the Coronavirus Pandemic and Hudson Hyundai absolutely took advantage o I'm a first-time buyer who recently financed a new 2020 Subaru Forester during the Coronavirus Pandemic and Hudson Hyundai absolutely took advantage of me. In a way, this is my fault for being naive. I take responsibility for that. But the service at this place, given the circumstances, was deplorable for several reasons. 1. The purchase process was extremely drawn out. I had submitted all of my financial information online ahead of time. The dealership ran an inquiry on my credit ahead of time. I had picked out a specific Subaru Forester ahead of time, VIN number and everything. But when I got to the dealership, no one knew what car I wanted, where it was, or if it had been sold already. I had to wait 20 minutes to even test drive it. 2. I was given zero courtesy when buying during the Coronavirus Pandemic. For one, the Subaru dealership is closed so I was sent to the Hyundai dealership and set up with a Hyundai salesperson. As such, I had to do all research about the vehicle myself and got zero information about the vehicle from anyone on staff. Which I understand. But if you're going to give me terrible service, you might as well sweeten the pot. Which they didn’t. Oh my lord did they take advantage of me. Which, again, is my fault for being naive. But come on. 3. The dealership baited and switched me regarding a 0% APR spring manufacturer financing deal. Although the dealership ran a credit inquiry ahead of time, and implied on the phone that I would be approved for the deal, they revealed when I came that I was not in fact eligible for the manufacturer deal. Great. Thanks. Could have just told me on the phone so I could have explored financing with my own bank. Thanks guys. 4. Did I mention that although I had submitted all of my financial information to them online, they redundantly took all that information again at the dealership? I thought I was going in for a truly contactless sale that would take 15 minutes. Instead, the entire process took 3 hours. 5. The salesperson implied by omission that an optional $800 environmental package was not optional. 6. Signing off on the purchase of my brand new Subaru Forester felt like signing off on round of chemotherapy. The salesperson felt terrible for me. Everyone knew I was getting a terrible deal. 7. After I signed, I had to sit around for 45 minutes while they got my car ready. 8. And at the end of all this, the dealership had the audacity to ask me for a 5 star google review. I understand that the Coronavirus has created a difficult situation for businesses. I understand that jobs are at risk. I am not an unreasonable person. But this dealership took advantage of me even though I am out here giving them business in this challenging time. To sum up: Purchasing a new Subaru during the Coronavirus Pandemic at Hudson Hyundai/Hudson Subaru was a miserable experience. The process took over 3 hours, was generally confusing, was completely redundant, was dispiriting for a new buyer, and left me feeling completely cheated. Because even though I gave this dealership business during a challenging time, the dealership did absolutely NOTHING for me. Nothing. They completely took advantage of me. But hey — at least I have a brand new car! More

Helpful 4

Report | Print

John lee was great he really took his time to make sure we got the n Best deal possible i highly recomend John Lee if you need a great price on a new vehicle sure we got the n Best deal possible i highly recomend John Lee if you need a great price on a new vehicle More

Helpful 1

Report | Print

Had a great experience at Hudson Hyundai with John lee my sales guy who Put me in my new Kona from an Elantra and rick too. Come visit great place sales guy who Put me in my new Kona from an Elantra and rick too. Come visit great place More

Helpful 0

Report | Print

Awesome seevice The service is great and I would recommend to anyone!! The wait time wasn’t bad at all and neither was the price!! Thanks You The service is great and I would recommend to anyone!! The wait time wasn’t bad at all and neither was the price!! Thanks You More

Helpful 0

Report | Print

Gran experiencia Nuestra experiencia con este concesionario de autos fue fabulosa La amabilidad y el profesionalismo del Sr. John Lee y Rick Rivero fue fantástica los Nuestra experiencia con este concesionario de autos fue fabulosa La amabilidad y el profesionalismo del Sr. John Lee y Rick Rivero fue fantástica los recomiendo 100% todo transcurrió sin contratiempos y ahora estamos disfrutando de nuestro carro nuevo Gracias. More

Helpful 0

Report | Print

A Great Car-buying Experience What a refreshing way to buy a car! At another maker's dealership, my husband had four aggressive salespeople putting heavy pressure on him to make a What a refreshing way to buy a car! At another maker's dealership, my husband had four aggressive salespeople putting heavy pressure on him to make a deal RIGHT NOW. At Hudson Hyundai, the salesperson (John) was friendly and straightforward. We did a test drive of the car we were looking at (Ioniq), told him what we had in down payment and trade, and what we had been offered at the other dealership. He told us about what they could offer in terms of price, trade-in and warranties. No phony schmoozing, no evasion, no run-around, no pushing. The rest of the staff were super helpful with the buying process and made it much easier and less stressful. We are very happy with the sales experience and love our new Ioniq. More

Helpful 0

Report | Print

Moderate process Length of service to choose a vehicle was not that bad.Just wanted to lease to afford payment and not having a hard time walking away from lease if wa Length of service to choose a vehicle was not that bad.Just wanted to lease to afford payment and not having a hard time walking away from lease if wanted to of no hard times.My lease was going to be over for Sonic 2015 on April 2019.I talked to John Lee and he showed me the Elantra 2019 to lease. I drove the vehicle and was comfortable with price and he began process of paper work. More

Helpful 0

Report | Print