John Lane | Page 10
Business Development Representative
Colonial West Chevrolet of Fitchburg
314 John Fitch Hwy
Fitchburg, MA 01420
104 Reviews
Write a ReviewDealership Experience
14 yrs, 5 mos
Industry Experience
36 yrs, 5 mos
104 Reviews of John Lane
November 15, 2019
GMC Sierra Denali Sean Salem was very informative down to earth and not a bit pushy I highly recommend this dealer and Sean and it was a relaxing experience Sean Salem was very informative down to earth and not a bit pushy I highly recommend this dealer and Sean and it was a relaxing experience More
Other Employees Tagged: Sean-O Salem
October 17, 2019
Colorado! This review is long overdue. A couple of months ago after months of shopping, I settled on a brand new Colorado ZR2 From Colonial West. It would be di This review is long overdue. A couple of months ago after months of shopping, I settled on a brand new Colorado ZR2 From Colonial West. It would be difficult to single out one person from this dealership that made the experience so good. Several members of the sales team got involved to make sure everything went smoothly, efficiently and quick! Everything from the price, to the things they promised and two members from the service department that took the time to review the complex features of the truck was better than expected. They have that small town dealership feel that blows away the monster dealerships. I highly recommend them. More
Other Employees Tagged: Geno Neagle, Sean-O Salem, Edison DaCosta
October 16, 2019
Great experience I couldn’t have asked for a better sales person he was very personable and talked to you and wasn’t just all business to just make a sale. Terry made I couldn’t have asked for a better sales person he was very personable and talked to you and wasn’t just all business to just make a sale. Terry made buying a car an easy experience. They all went above and beyond More
Other Employees Tagged: Geno Neagle , Terry"The Go To Guy" Locher
August 06, 2019
Great Experience It was a Pleasure doing Business with Terry. Colonial West is very lucky to have him on board. Love my new Ford Fusion !!! Great Experience!!! It was a Pleasure doing Business with Terry. Colonial West is very lucky to have him on board. Love my new Ford Fusion !!! Great Experience!!! More
Other Employees Tagged: Geno Neagle , Terry"The Go To Guy" Locher
March 21, 2019
Great experience! Bought the car. Bill, Tanya and John were all very helpful and made the process easy and enjoyable. We had a very good experience and definitely recommend this dealer Bill, Tanya and John were all very helpful and made the process easy and enjoyable. We had a very good experience and definitely recommend this dealership. More
Other Employees Tagged: Tania Audet , Bill McMahon, Carlos
February 25, 2019
Easiest experience ever!!!! My wife and I were looking to get into a truck and out of are lease early,After visiting other dealerships and continuously leaving unhappy and insult My wife and I were looking to get into a truck and out of are lease early,After visiting other dealerships and continuously leaving unhappy and insulted by their offers. We ended up visiting colonial and working with john from the internet department and Bill in sales. Bill was tremendous very laid back and not pushy at all. This place made car buying an enjoyable event instead of a hassle. More
Other Employees Tagged: Bill McMahon
February 13, 2019
Staff very helpful in working with MY situation! It took a few tries, but the staff at Colonial, particularly, John, Luke, Walter and Carlos worked with me and my unique situation to find the best ca It took a few tries, but the staff at Colonial, particularly, John, Luke, Walter and Carlos worked with me and my unique situation to find the best car and financing program to meet my needs. There was a bit more "wait" time than I would have liked, but all three of these gentlemen made the best effort possible to get me into a brand new vehicle that I love to drive and also love looking at! Thanks, Guys! More
Other Employees Tagged: Walter Lahood, Luke Martin, Carols Silvera
January 14, 2019
Everyone at Colonial West was very polite and helpful. I worked with John and Luke. They were both excellent! Very polite and helpful. Luke really knew the vehicle I was interested in and tool his time to I worked with John and Luke. They were both excellent! Very polite and helpful. Luke really knew the vehicle I was interested in and tool his time to explain options to help me make an informed decision. The dealership is comfortable and welcoming for customers. More
Other Employees Tagged: Luke Martin
December 22, 2018
Great Experience! Luke Martin was the sales associate who worked with me when the lease on my 2016 Chevy Cruze was coming to end. He was very professional and helpful a Luke Martin was the sales associate who worked with me when the lease on my 2016 Chevy Cruze was coming to end. He was very professional and helpful as I explored whether to buy it or get a new Cruze. He patiently explained the features of the 2018 Cruze during the test drive we did. I liked the improvements made to the new Cruze inside and the back-up assistance camera. Thanks to Luke giving me his time and patience, I chose to get the 2018 Cruze. On the day I went to finalize the paperwork, Luke, John Lane, and Carlos Silvera worked with me. Since I am a physically-challenged senior citizen, I very much appreciated their kind attention. John took care of transferring the plates and the insurance for me. Luke took my new car to the service dept. to be inspected. Afterwards, Luke sat in the car with me so I could practice some features I needed help with and try using the back-up camera. I really appreciated that as I am somewhat of a technophobe! He told me to contact him any time I have a question or need help. He sure went above and beyond in helping me get a new car! He was great! More
Other Employees Tagged: Edison DaCosta , Luke Martin, Carlos Silvera
December 21, 2018
purchased 2018 rav4 xle Luke Martin was very helpful in answering questions, delivered car to me where I live in CT, taking care of request about features on car. Very know Luke Martin was very helpful in answering questions, delivered car to me where I live in CT, taking care of request about features on car. Very knowledgeable and helpful. My wife and I would be happy to deal with Luke again. Everyone we met at the dealership was very nice. We felt that we were dealt with considerately and fairly. Patrick & Karen Flaherty More
Other Employees Tagged: Luke Martin