John Kidd | Page 2

Excellent, courteous service. Service advisors are always a pleasure to work with. I have never had a bad experience there. Service advisors are always a pleasure to work with. I have never had a bad experience there. More

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I scheduled an appointment to bring my vehicle in for Multiple warranty repairs. They booked me 3 weeks out. Then the day before bringing it in they called me to let me know it would be 1 week before a Multiple warranty repairs. They booked me 3 weeks out. Then the day before bringing it in they called me to let me know it would be 1 week before a technician got to my vehicle but I would only get in the cue to have my vehicle if I left it for 1 week. If I didn't leave my vehicle, they would not work on it in the when it was my turn. Who operates a business where you make a customer leave a vehicle for a week before you are even going to start working on it. I have had some great experiences with many Ford Dealers before but I will never do business with this one and I hope Ford Motor company does something about this to correct them hurting the brand. More

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We were at Parks for our oil change and air conditioner, John Kidd is our service advisor, He is very Knowledgeable and always keeps us informed about everything, John is an asset to your company Thank you John Kidd is our service advisor, He is very Knowledgeable and always keeps us informed about everything, John is an asset to your company Thank you John see you at our next visit Doreen G More

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I'm so happy with the service department and John as my advisor, that now I'm bringing all my Fords to Parks Wesley Chapel. advisor, that now I'm bringing all my Fords to Parks Wesley Chapel. More

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We love Parks Ford our Advisor John Kidd is the best,John is very good ,always explains everything and he is very knowledgeable , He is an asset to your company, Thank you for all your help John, see you nex is very good ,always explains everything and he is very knowledgeable , He is an asset to your company, Thank you for all your help John, see you next visit More

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We brought our car in for tires always a great experience our service advisor John Kidd is very knowledgeable and very nice and keeps us informed on everything, Thank You John Looking forward to seeing you our service advisor John Kidd is very knowledgeable and very nice and keeps us informed on everything, Thank You John Looking forward to seeing you on our next service visit Carl and Doreen K More

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Our experiences with Parks Ford are wonderful, Our service Advisor makes it great, John Kidd is so knowledgeable and so very nice and informs us about everything, John is a great asset to your company service Advisor makes it great, John Kidd is so knowledgeable and so very nice and informs us about everything, John is a great asset to your company,Thank you John, look forward to seeing you next visit. Doreen K More

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The service department at Parks Ford is deceptive and predatory. If I could give them zero stars, I would. I took my car in for service, and the repair estimate was $189 on the intake form. They had m predatory. If I could give them zero stars, I would. I took my car in for service, and the repair estimate was $189 on the intake form. They had me sign the intake form which stated that I didn't need a written estimate if REPAIRS did not exceed $469. I was then told that repairs would be over $1000, and when I asked about the parts and labor breakdown, I was told the part was over $500; I found the same MotorCraft (Ford) part at an auto parts store for $162. Then I was told that replacing that part might not fix the problem and an additional $1300 repair would be necessary. Needless to say, I did not have them do the repairs. Also, they informed me that the so-called diagnostics charge would not be included in the total repair costs, although there was NOTHING in the intake form that disclosed the separate diagnostic costs; it only showed estimate of REPAIRS. Do NOT use this dealership for service. They are not trust-worthy More

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Brought car in for service and John Kidd our advisor is the best very nice and very helpful and So professional, Thank you John for all your hard work Doreen G the best very nice and very helpful and So professional, Thank you John for all your hard work Doreen G More

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John Kidd got my work van in the shop quickly to get brakes and an oil change done and back on the road. Would definitely recommend talking to him to set up your service appt. brakes and an oil change done and back on the road. Would definitely recommend talking to him to set up your service appt. More

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