John Jones
John Jones at Jim Ellis Buick GMC Atlanta
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John Jones | Page 2

Service Advisor

Jim Ellis Buick GMC Atlanta

5862 Peachtree Blvd.
Atlanta, GA 30341

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4.6
156 Reviews
4.6

156 Reviews

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156 Reviews of John Jones

November 11, 2023

Dealership Rating
Employee Rating

Service Manager/Dillon and the staff, took excellent care of our Gabby/2018 Sierra SLT. We called and explained what was happening and we were scheduled for the next available appt. Great and friendly staff More

by BLKPEPPER66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Nash, CHRIS PENNINGTON, Ted Weinszichr , Service Manager/Dillon 5 Stars

Nov 18, 2023

Jim Ellis Buick GMC Atlanta responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 09, 2023

Dealership Rating
Employee Rating

Never any complaints about service. I think prices are way too high, but that is true everywhere. Sometime I feel like I am being told I need work that may not really be necessary. Eve More

by JIM.KENDALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2023

Jim Ellis Buick GMC Atlanta responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 05, 2023

Dealership Rating
Employee Rating

Mr Jones was great. He helped to get us back on the road since we were out of town. More

by lil_debbie6516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Jim Ellis Buick GMC Atlanta responded

We're glad everything was completed quickly and to your satisfaction!

November 02, 2023

Dealership Rating
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John is an Angel my car runs so smooth every one was very kind I am very happy that my car is like brand new More

by FAITHFULFASHION
Service Price Transparency
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Recommend Dealer
Yes
Nov 07, 2023

Jim Ellis Buick GMC Atlanta responded

Hello, thank you for your kind words and this wonderful review!

Nov 09, 2023

FAITHFULFASHION responded

John is an Angel my car runs so smooth all brand new

October 30, 2023

Dealership Rating
Employee Rating

All was well except i was not aware I had to get out my car and go inside. The other dealer come out to my car. I waited in my car until another car pulled up and driver went inside, so I followed. Wish More

by F_A_TITUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Weinszichr

Dec 07, 2023

Jim Ellis Buick GMC Atlanta responded

Thank you for choosing Jim Ellis Buick GMC as your first choice for all your automotive needs!

October 26, 2023

Dealership Rating
Employee Rating

It’s amazing sales persons and service department excellent, I recommend it to anyone else that wants to do business with them More

by joe@oncallelectricga.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JUAN URDANETA

Dec 07, 2023

Jim Ellis Buick GMC Atlanta responded

Thank you for choosing Jim Ellis Buick GMC as your first choice for all your automotive needs!

October 24, 2023

Dealership Rating
Employee Rating

Too 3 different trips all day 2 get 0 done/pay $195 w light off More

by maellis371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: IRVING REYES , Receptionist 5 stars

Oct 27, 2023

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 30, 2023

Dealership Rating
Employee Rating

Great service, thanks for checking my truck out. John was very friendly and professional. I look forward to my next service. More

by CEO1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 30, 2023

Dealership Rating
Employee Rating

Very poor communication I can not recommend this dealership. I will not use again. No follow up More

by KEVINJAMESMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 18, 2023

Dealership Rating
Employee Rating

Jim Ellis provides great service at every visit. All work performed as promised and with no delay. More

by richard.fuenes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2023

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

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