John Hansen | Page 32

Quick response to my arrival…Marcos patiently responded to my detailed request for service…useful information about expected charges for service including my mention of “a rattle under the vehicle”…..waiti to my detailed request for service…useful information about expected charges for service including my mention of “a rattle under the vehicle”…..waiting area was crowded (about 10 people), but still comfortable including “coupon” for cafe use…enjoyable cafe choices…Hourly rate seemed high but expected…Feedback about tech.’s work on my car, the inability to replicate “the rattle”, and recommendations for future tire purchase seemed thorough. It was a “rapid-fire presentation re: the bill so I had to slow Marcos down but I appreciate also the volume of work and calls in this dealership. I spent 3.5 hours there. The charge was near $500…I don’t want to think about the charge when I have to take care of a car problem. It has been rewarding to get good warranty service in the past and I expect to do some price comparisons in the future. I will recommend Westboro, however, for sales and service . More

by JANET_PROCTOR Verified Customer Verified Customer

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Friendly, knowledgeable staff; expert, caring & thoughtful service. Staff gives honest advice and various service options and they respect the opinions & concerns of the vehicle owner. Have had all thoughtful service. Staff gives honest advice and various service options and they respect the opinions & concerns of the vehicle owner. Have had all service done to my vehicle here for 17 years with no complaints. More

by RNIEBER Verified Customer Verified Customer

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Outstanding thankyou to make sure I had a ride home and pick up didn’t have to spend more money than I had too pick up didn’t have to spend more money than I had too More

by KEVINWALSH01959 Verified Customer Verified Customer

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It is really good service. The service guy was showing professional skill. I am happy to be there The service guy was showing professional skill. I am happy to be there More

by Lisa Verified Customer Verified Customer

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Wait time for oil change and tire rotation should take less time, had to wait almost 2 hours less time, had to wait almost 2 hours More

by BOVAY20 Verified Customer Verified Customer

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Service was great, the advisor John was excellent. My car was done sooner than I thought and I was updated throughout My car was done sooner than I thought and I was updated throughout More

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Love the pick up and drop off service and the exterior and interior detail came out awesome! and interior detail came out awesome! More

by RAYMOND.ZEENA Verified Customer Verified Customer

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Grat job assisting me and the service I needed and very timely to stcking to the hour they told me it would take to complete. timely to stcking to the hour they told me it would take to complete. More

by RTANDERSON1 Verified Customer Verified Customer

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I have been buying my cars from this dealership for at least 8 years and they never disappoint! They are clean and the entire staff is just awesome They have a great area to wait for your car and you can least 8 years and they never disappoint! They are clean and the entire staff is just awesome They have a great area to wait for your car and you can also get lunch at the small food service there! I would never go to anyone else to buy or least a car! They offer a really great maintenance program for leased cars. The only thing I would recommend would be to get some new seating in the waiting area as some of it is worn probably because they have so many customers! More

by REDSOXLOVR1 Verified Customer Verified Customer

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Employees are friendly and polite. If appointment is made. Always on time. I think the service is great. If appointment is made. Always on time. I think the service is great. More

by MAE.DATTIS Verified Customer Verified Customer

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