John Eberlein
John Eberlein at Kenny Ross Ford South
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John Eberlein

General Manager

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

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4.9
29 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

26 yrs, 4 mos

Languages Spoken

English English

4.9

29 Reviews

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29 Reviews of John Eberlein

May 25, 2024

Dealership Rating
Employee Rating

Great experience from the initial phone conversation with Joanne to the test drive and buying process with Jeremy. Kenny Ross South was very considerate and patient to my elderly mother buying a pre-owned ca More

by dianakamin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JoAnne Kranik, Jeremy Houser

May 17, 2024

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Employee Rating

The staff are fantastic, very accommodating. Communication is terrific, they kept me in the loop the entire time. More

by JESSEDUVUVEI
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 17, 2024

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 10, 2024

Dealership Rating
Employee Rating

My initial problem was with the Collision Department and getting my 2023 Maverick completely fixed but when both Gary Bac and John Eberlein got involved, it was like "night and day" the Collision Depart More

by armoreth56
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gary Bac , Grace and Gavin

May 14, 2024

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 10, 2024

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Employee Rating

Kayla always does a great job. Thanx also to Mark, Keegan, and Matt. They all make a great team. More

by VWAGNER420
Service Price Transparency
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Recommend Dealer
Yes
May 14, 2024

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 27, 2024

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My job was completed as promised in a reasonable amount of time. Good service team More

by omarybeth23
Service Price Transparency
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Recommend Dealer
Yes
Apr 30, 2024

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 25, 2024

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Employee Rating

Dealership is always a pleasure to work with. Whether it is sales, service. Professional and great attention to detail. More

by andyschenkemeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 15, 2024

Dealership Rating
Employee Rating

Overall, I was leased and felt I got a good deal but I'm taking one star away because I had to walk away to get them to meet my required deal. The saleman and GM were top notch but I felt tye sales manager More

by Glaser1223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 14, 2024

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Employee Rating

The salesman was knowledgeable and attentive. The process was smooth and the vehicle we purchased was great. The Finance Department didn't pressure us into anything we didn't want. Everything fr More

by bschull
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 13, 2024

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Employee Rating

Very Efficient always willing to hear your concerns and they are patient with the customer More

by Loriotoole65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Houser

Apr 15, 2024

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 17, 2024

Dealership Rating
Employee Rating

We were treated with respect and with a friendly smile. Kyron was easy to talk with and always went out of his way to help us. The manager also was very fair to us. I like the car we bought, and thank e More

by alqronald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: KYRON JONES

Mar 19, 2024

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

1

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