As the owner of Acura Columbus, I am available to all of our customers anytime. Just email me at johnconnelly@acuracolumbus or call me directly at 614-763-2101.
Read moreDealership Experience
38 yrs, 8 mos
Industry Experience
38 yrs, 8 mos
Employee Video
55 Reviews
Write a Review55 Reviews of John Connelly
August 23, 2018
Good with the follow through I ended up having multiple complications related to a new MDX lease, however the dealership team ultimately worked through it with me to make sure the I ended up having multiple complications related to a new MDX lease, however the dealership team ultimately worked through it with me to make sure the problems were resolved and I walked away feeling good about the experience. More
Other Employees Tagged: Jami Meredith, Ashley Glick , Matthew Swartzmiller, Dwayne Turner
August 16, 2018
very good love the car, fair offer, dealer certified the car, too. they did all my service on car I traded in. moved the deal very quickly which i appreciated love the car, fair offer, dealer certified the car, too. they did all my service on car I traded in. moved the deal very quickly which i appreciated. And now they went way above and beyond my expectations... in my original review yesterday, I complained about a fee I was charged that wasn't originally disclosed -- today I received a note from the owner, Acura Columbus is sending me a refund of the amount in question. Acura Columbus stands by their word, and does the right thing for their customers. And it comes from the very top of the of the company. What more can a customer ask for... it's not the error, it's the recovery. Thank you Acura Columbus. More
Other Employees Tagged: Adam Hannah
May 24, 2018
2018 Acura RLX Lease This is my second 3-year lease of an Acura RLX. My interaction with the sales staff and administration has been outstanding on both occasions. I co This is my second 3-year lease of an Acura RLX. My interaction with the sales staff and administration has been outstanding on both occasions. I considered several different makes and models of auto's before committing to the 2015 & 2018 Acura RLX Leases I was able to communicate very well with all the staff at Acura Columbus on both leases. My reacent contacts did not involve the service department but in the past three years I have found them to be outstanding also. More
Other Employees Tagged: Kyle Duncan, Mark Savage, Dwayne Turner
April 17, 2018
Great dealership and great people The entire process was professionally handled and in a timely fashion. Everyone was very friendly, knowledgeable and courteous. Would highly recommen The entire process was professionally handled and in a timely fashion. Everyone was very friendly, knowledgeable and courteous. Would highly recommend this dealership. They went out of their way to make us feel welcome and appreciated. More
Other Employees Tagged: Ray Welch , Kyle Duncan, All the employees introduced themselves.
April 13, 2018
Excellent experience These guys are completely different from other dealer. They made it easy and always think about what customer need/want and respond to my request qui These guys are completely different from other dealer. They made it easy and always think about what customer need/want and respond to my request quickly. More
Other Employees Tagged: Steve Ault, Ian Quick, Larry Jones , Brian Milliser
April 04, 2018
New vehicle purchase Can’t say enough about the dealership and staff. Everyone is so helpful and friendly. They went above and beyond to help with a trade in and purchase Can’t say enough about the dealership and staff. Everyone is so helpful and friendly. They went above and beyond to help with a trade in and purchase of a new vehicle. More
Other Employees Tagged: Kyle Duncan, David Osbun, Dwayne Turner , Heather
October 06, 2017
Recent MDX Purchase We do not purchase vehicles often and the few times we have visited car dealerships, it is usually with a degree of dread as we prepare ourselves for We do not purchase vehicles often and the few times we have visited car dealerships, it is usually with a degree of dread as we prepare ourselves for the usual high pressure sales. This was not the case when we came to Acura Columbus. We were very impressed with this dealership and its personnel. Everyone we met was professional and a pleasure with which to deal. There was nothing in the way of pressure to purchase. We shared our positive experience with our family and friends on social media -- something we typically do not do. Thank you Acura Columbus! More
Other Employees Tagged: Ian Quick , Benjamin King, Andrew Bine
April 02, 2017
This service department cannot be beat. They are the best!! I stopped at Courtesy Acura in Lexington, Kentucky. BIG MISTAKE!!! Too busy to help. I made it to my favorite Acura Columbus in Dublin, Ohio, wher I stopped at Courtesy Acura in Lexington, Kentucky. BIG MISTAKE!!! Too busy to help. I made it to my favorite Acura Columbus in Dublin, Ohio, where they were able to make my car safe to drive again and really cared. I am always impressed with the friendliness and helpfulness of the service department. I travel from South Carolina to Ohio and plan for my TSX to get serviced at Columbus Acura. John Connelly, you really know how to run a superior Acura Dealership!!! More
Other Employees Tagged: JIM CRUIKSHANK
December 20, 2016
Purchase of certified pre-owned Acura RDX I am very pleased with my recent purchase, and the customer service I received was better than any customer service I've experienced in a long time. F I am very pleased with my recent purchase, and the customer service I received was better than any customer service I've experienced in a long time. From the moment I walked in the door (not realizing they had just started winter hours that day and it was almost closing time), Brian Kerr took his time providing me all of the information I needed to make a decision, and he was willing to negotiate a price. Kyle Duncan was respectful and took his time making sure I got the best rate for my financed vehicle. Both Brian and Kyle stayed late to help me close the deal and take my new vehicle home with me that night. Acura Columbus has been exceptional on small follow-up details after my purchase, such as complimentary fixing of the sun glass holder that would not stay up and making me a back-up remote starter. The battery was low on the original remote starter a week after purchase, and they put in a new battery for me at no extra charge. Acura Columbus is all about service and making you feel like they want and appreciate your business. And did I mention that I LOVE my (new to me) Acura RDX! More
Other Employees Tagged: Kyle Duncan, Brian Kerr
September 15, 2016
I came to receive an annual service inspection The service we received was fast and well done. The employees I spoke with were polite and helpful. I was surprised at how quickly the service call w The service we received was fast and well done. The employees I spoke with were polite and helpful. I was surprised at how quickly the service call was finished. Well done, More
Other Employees Tagged: Dan Hartnett, Brian Milliser