John Bowler | Page 10

Angry salesperson and finance person who both lie I would never recommend a dealership who uses underhanded tactics and outright lies. I need to contact the media about my very poor experience here. I would never recommend a dealership who uses underhanded tactics and outright lies. I need to contact the media about my very poor experience here. More

by bmccullough Verified Customer Verified Customer

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WORST CAR EXPERIENCE I would like to strongly inform everyone and anyone to never ever consider coming near this dealership. Not only was the salesperson, John Bowler “AKA I would like to strongly inform everyone and anyone to never ever consider coming near this dealership. Not only was the salesperson, John Bowler “AKA Juan”, demeaning but was very pushy and likes to play games. Told me after making a deal that if I did not pick up the car within 48 hours they would sell my car to someone else and keep my deposit. This is the kind of place that gives dealerships and car sales people a bad reputation. I mentioned to the manager Damon how I felt I was treated and he didn’t care which made it seem like the norm and he was used to hearing this. None the less I never even got a follow up phone call to see how my new car was. They do not care about anything but making money and moving on. Very unprofessional. For your own good stay away. They show an handful of good reviews here but check out their Facebook page and google reviews which are mainly terrible. More

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Pleasant experience Overall process went well. I was able to get the vehicle I wanted at an affordable price - 2018 Grand Jeep Cherokee - Charcoal metallic. Thank you! Overall process went well. I was able to get the vehicle I wanted at an affordable price - 2018 Grand Jeep Cherokee - Charcoal metallic. Thank you! More

by robertbok15 Verified Customer Verified Customer

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Surprised Had last minute fees added and they delivered the car with no gas! They started out fine and in the end they were a car dealer Had last minute fees added and they delivered the car with no gas! They started out fine and in the end they were a car dealer More

by JJSTRONG Verified Customer Verified Customer

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Worth it Extremely patient in this process. John was awesome, he put in a lot of work to get me there and once I was there I understood why. He definitely sold Extremely patient in this process. John was awesome, he put in a lot of work to get me there and once I was there I understood why. He definitely sold me. Very humble More

by ACOLON541 Verified Customer Verified Customer

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Deceived I called DeCozen on Wednesday and spoke with Mark Ciasulo about a 2015 Jeep Grand Cherokee and made an appointment to see the car. When I got to the d I called DeCozen on Wednesday and spoke with Mark Ciasulo about a 2015 Jeep Grand Cherokee and made an appointment to see the car. When I got to the dealer I followed up with Brian Walker who emailed Just a bit earlier before coming. When I got to the dealer Brian said he had the car ready for me. Brian introduced me to John Bowler in sales who left me waiting for a half hour with still no car. John then stated the car was getting detailed. So after making an appointment and getting told the car was ready a half hour ago when I first arrived it suddenly was getting detailed. Bottom line is this is a bait and switch to get you in and the car was not there to begin with. Do not do business with this dealer. More

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John Bowler made all the difference Unable to find the new Jeep Wrangler I was looking for with all of the options I wanted, especially the dual top, I was forced to look out of state. Unable to find the new Jeep Wrangler I was looking for with all of the options I wanted, especially the dual top, I was forced to look out of state. When I arrived at DeCozen I was immediately greeted by John Bowler who couldn’t have been more friendly and knowledgeable about all the questions I had. He explained to me that because of the DeCozens long history they often get cars in stock from Chrysler/Jeep that other dealerships might not. Having purchased many cars over many years, the worst part is to go to a dealer where some cheesy salesman gives you a hard pressure sale pitch while simultaneously showering you with complements; John did neither. It was John Bowler who closed this deal because of his friendliness, good-nature and knowledge of his product. I highly recommend John to anyone looking for a straight up, honest and nice sales person. More

by thomasgalvin5 Verified Customer Verified Customer

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Sales and finance John was very knowledgable and very patient. He answered all our questions and said to call him anyrime for further questions. Joe also very knowledg John was very knowledgable and very patient. He answered all our questions and said to call him anyrime for further questions. Joe also very knowledgeable with the finance and he was very pleasant. More

by dscru70721 Verified Customer Verified Customer

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AMAZING SERVICE They told me that I need for my final decision. They explain everything to me. They gave me my opinions. After the test drive, I was sold! DEFINITELY They told me that I need for my final decision. They explain everything to me. They gave me my opinions. After the test drive, I was sold! DEFINITELY RECOMMEND!! More

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Very unprofessional Save yourself the bother of wasting time with salesman John Bohler. I spent HOURS waiting at the dealership for my car. It DIDN’T have the options tha Save yourself the bother of wasting time with salesman John Bohler. I spent HOURS waiting at the dealership for my car. It DIDN’T have the options that John told me it would have inside of it and John attempted to take other customers while I was waiting there for my car. The day I was picking my car up which was the day after I received a call saying I was approved for it I sat at the dealership for 4 hours waiting to hear that I was approved and then another hour and a half waiting to see the car. Which when I mentioned seeing it was told it is like the other grand cherokees in the waiting room but black. After filling out the survey I received a call from John the salesman who had the audacity to say that I’m just an idiot kid that shouldn’t have even received a car from him and that I have a lot to learn in life and what goes around comes around which came off as a threat. I would say avoid this dealership or at least this salesman at all cost. 0 stars for John Bohler across the board. More

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