Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
John Allen
Refer Me
68 Reviews
68 Reviews of John Allen
October 14, 2020
The quick oil change service lived up to be quick. I was early on my oil change and the service technician informed me to make sure I still wanted to proceed. Top notch! early on my oil change and the service technician informed me to make sure I still wanted to proceed. Top notch! More
by mrscherryb
Verified CustomerOther Employees Tagged: Mike Allen , Keith Cousino
Helpful 
September 29, 2020
Was a great experience all the way around . Every one there was pleasure to work with ! From the time we got there everything and everyone we worked with was great !Thanks again ! Brian and Shelley there was pleasure to work with ! From the time we got there everything and everyone we worked with was great !Thanks again ! Brian and Shelley More
by Herb23138
Other Employees Tagged: Alayna Kinchsular , Danny Ruiz, Tim Stoddard
September 14, 2020
Easy process. Wait time was not long. Clean showroom. Very clean and friendly. Will definitely return for next vehicle. Very easy to work with. Safe environment. Very clean and friendly. Will definitely return for next vehicle. Very easy to work with. Safe environment. More
by Lisa
Other Employees Tagged: Alayna Kinchsular , Danny Ruiz
August 24, 2020
Allen chevrolet and Cadillac is by far the best dealership i have had the pleasure of dealing with, me and my wife had a hard time dealing with capitol one with a pre-approval, and they were so det dealership i have had the pleasure of dealing with, me and my wife had a hard time dealing with capitol one with a pre-approval, and they were so determined to help us they really made the whole experience better. I will definitely go to allen chevrolet in the future for any and all my car purchasing and maintenance. We live over an hour away but They have earned a customer for life More
by grizzlycarpentry
Other Employees Tagged: Mike Allen, Mike Johnson, Joshua Wright , Frank Lopes, Danny Ruiz, April Seger, Tim Stoddard
August 05, 2020
Everyone at the dealership were very knowledgeable and friendly. Highly recommend Mark Williams, he made the process smooth and easy. The financing and trade in were fair and reasonable too. friendly. Highly recommend Mark Williams, he made the process smooth and easy. The financing and trade in were fair and reasonable too. More
by RANDYSPAULDING
Other Employees Tagged: Joshua Wright , Danny Ruiz, Mark Williams
July 30, 2020
This dealership does not honor their word or follow through when they say they will call or contact their customers. I was told by John Allen I would be contacted my a person named Tim. Still waiting through when they say they will call or contact their customers. I was told by John Allen I would be contacted my a person named Tim. Still waiting after many months for the call. I have stopped using this dealership and have advised everone I kniw to find another dealership. More
by Scottchurchill77
July 27, 2020
Family like atmosphere. Very informative about options. Great saleman. Made leasing easy. Everyone was helpful and dealership was very clean and nicely decorated. Will go back. Great saleman. Made leasing easy. Everyone was helpful and dealership was very clean and nicely decorated. Will go back. More
by Patricia Kirby
Other Employees Tagged: Danny Ruiz, Tim Stoddard, Mark Williams
July 25, 2020
Always buy our cars from Allen Chevrolet. The sales people are all so very friendly and we have always gotten great service. We just recently leased a Red Blaser and love it, We can’t say enough about people are all so very friendly and we have always gotten great service. We just recently leased a Red Blaser and love it, We can’t say enough about Tim Stoddard & Brian Nelson. Always makes us feel welcomed and will always do everything they can to make us happy.. Also John and Mike Allen are doing a great job following in their Dad foot prints! Love you Tom and thanks for always being there for us. More
by Johnanddar
Other Employees Tagged: Brian Nelson, Mike Allen, Kelly Rebele , Keith Cousino, Tim Stoddard, Chris Trpevski
July 16, 2020
On Monday 6/29, my husband called to schedule a service appt for our new-to-us Chevy Silverado with Tim for Friday 7/3 at 730am. We had just bought the vehicle from Bill Crispin 2 weeks prior and noticed o appt for our new-to-us Chevy Silverado with Tim for Friday 7/3 at 730am. We had just bought the vehicle from Bill Crispin 2 weeks prior and noticed our speakers rattled. We did not buy from Allen Chevrolet because we were uninterested in their selection of trucks. Our truck, at the time, was under bumper to bumper warranty until the following day, considering we had a trip planned that would put us over mileage. Cool, that’s why we brought the truck in while still under warranty. My husband arrived and Tim listened to our speaker for 10 seconds and said “I don’t mean to sound like a jerk, but take it back to Bill Crispin where you bought it. They might fix it.” Okay, why did you even schedule us an appointment and waste our time? Absolutely unprofessional. Not to mention, Bill Crispin is located an hour away. We are Monroe locals and were planning on using Allen chevy for the lifetime of our truck. We will absolutely not ever use Allen Chevrolet nor recommend them to even a worst enemy. It took me 5 consecutive calls to reach Tim that day because I was panicked that our truck would no longer be under warranty if not serviced that day. I kept getting his voicemail every time I called so I put my male coworker on the phone to see if he could reach Tim. My coworker was immediately connected with Tim. Either Tim was dodging my calls or Tim is displaying characteristics of Sexism. I will let you decide. Tim only took responsibility for poor service once I asked him to apologize and reassured me he will look into our matter and get back with us to see if the speaker is covered. No one called me. I had to personally call for an update. I mean???? I filed a formal complaint with Chevy for awful customer service. TWICE. Tim stoddard in sales followed up with me and was WONDERFUL. Thought this circus was turning around however, Tim referred me to Mr. John Allen himself. John Allen called, accused me of threatening him because I said if this is not covered for some reason at this point, he needs to make it right and pay for it anyways due to the massive mistreatment and inconvenience or I will blow up with reviews. I guess that’s considered a threat these days? Laughable. Whenever I asked Allen a direct question and he replied “I understand your concern” instead of owning the mistake and answering my warranted concerns. When I asked him why my male co-worker was connected with Tim immediately and I was not he replied: “Our phones do not ring pink or blue.” Classy. I’m not an idiot Mr. Allen. I am an educated, professional woman. Good thing I will be taking my business to Dave White Chevrolet in Toledo Ohio, who asked me to come in ASAP and reassured me they would cover whatever cost. Save your time and money and DO NOT go to Allen Chevrolet located on Monroe St in Monroe MI. Happy to answer any questions management has about my experience, IF and WHEN they even care to follow through on ONE promise. Senior advisors with Chevy are now in contact with me about this absolute train wreck. More
by Hannah O.
July 03, 2020
Great care and attention quick and easy paperwork and excellent experience over all including the continued services that are always used in everyday driving such as the electronics excellent experience over all including the continued services that are always used in everyday driving such as the electronics More
by skeleton734
Other Employees Tagged: Mike Allen, Nolan Kinchsular, Alayna Kinchsular, Kelly Rebele , Keith Cousino, April Seger
Dealership Inventory (356 Vehicles)
