Johann David | Page 30

AMAZING CUSTOMER SERVICE!!!!! I arrived at the dealer in need of a new car because my "Ford" (surprise surprise) broke down. I was greeted by Johann and Juan, they made me feel ver I arrived at the dealer in need of a new car because my "Ford" (surprise surprise) broke down. I was greeted by Johann and Juan, they made me feel very comfortable with him. He showed me all different models and I test drove and fell in love with my new Civic. Johann even set up my phone and showed me all the very cool functions my Civic had to offer me. I cant thank the guys at 1st Honda for the amazing buying experience...keep up the great job guys!!! More

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Johann I went in looking for my dream car which was a Honda Civic hatchback i was helped by johann he was such a big help!!! I will definitely recommend Joha I went in looking for my dream car which was a Honda Civic hatchback i was helped by johann he was such a big help!!! I will definitely recommend Johann and first Honda to my friends and family!! Thanks again Johann!!!! More

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Great salesman! Johann David was a pleasure to do business with. He knew what he was saying about the different vehicles we were interested in and gave us a great pe Johann David was a pleasure to do business with. He knew what he was saying about the different vehicles we were interested in and gave us a great perspective on each. He was patient and didn’t play those “hard sale “ obnoxious games like others we’ve encountered on our quest to find the right vehicle. We appreciated that he took the time to point out the key features of our new Clarity too. We felt like he was a friend after spending several hours with him. He’s a great guy! More

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Thrilled With Purchase! Johann was the best! He was able to get me out of my lease early, and he was patient with me as I changed my mind about multiple cars. He was able to Johann was the best! He was able to get me out of my lease early, and he was patient with me as I changed my mind about multiple cars. He was able to work within my budget to get me into the car I really wanted. He took me around the dealership and introduced me to several key contacts in the service department who gave me coupons and other fun items. The transaction went quickly and smoothly. Thanks, Johann! More

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Great Experience! Everyone at First Honda was extremely friendly and no pressure. Johann was especially forthcoming and went out of his way to make this a great exper Everyone at First Honda was extremely friendly and no pressure. Johann was especially forthcoming and went out of his way to make this a great experience Love my Clarity More

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Excellent Experience Very nice experience leasing two company cars. The process took half the time our previous lease took with another dealer. Would definitely recommend Very nice experience leasing two company cars. The process took half the time our previous lease took with another dealer. Would definitely recommend this dealer and the employees we delt with. More

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my experience with Johann is very good.he is an amazing guy to work with.the car was washed and in clean state .good one to work with.the car was washed and in clean state .good one More

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Easy experience My experience with Johan was very easy and hassle free. He had everything ready for me when I arrived. The car was washed and ready to go. Thanks for My experience with Johan was very easy and hassle free. He had everything ready for me when I arrived. The car was washed and ready to go. Thanks for the help Johan!! More

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Worst experience at a car dealer EDIT: Ended up buying our 2018 Honda Civic at GALPIN HONDA. Now THAT was the best experience ever!!! I wish I could give 0 stars. Worst experience EDIT: Ended up buying our 2018 Honda Civic at GALPIN HONDA. Now THAT was the best experience ever!!! I wish I could give 0 stars. Worst experience at a car dealership, ever. Not only were we not helped upon getting there, we got stuck with Johann who did NOT want to sell us a car while we desperately need to get one at the best rate we can. We were then thrown to salesman Juan Sanchez who definitely gave the impression that he was barely willing to show us several lease options. The service here is poor and it's a shame because I would love to support a Simi business, but I will never recommend this dealer to anyone or be back. More

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Horrible customer service I came in to the dealership to inquire about leasing a new Honda Civic. After 2 hours of waiting and filling out paper work the salesman Juan Sanchez I came in to the dealership to inquire about leasing a new Honda Civic. After 2 hours of waiting and filling out paper work the salesman Juan Sanchez didn’t even bother to negotiate or help me after I let him know I had gone to Galpin Honda. I told him that I wanted to know if he could beat their deal that was offered to me as I was looking to lease at the best rate possible. He said no way and didn’t even hesitate to fold up his offer and thank me for coming. As a serious customer coming into the dealer hoping to leave with a car, I felt that this type of customer service was absolutely terrible. Don’t buy or lease your car from this dealership because they don’t care to give serious buyers the time of day. I will not be coming back here and would not recommend you do either. More

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