Joel White
Joel White at INFINITI of Lynnwood
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Joel White | Page 9

Service Advisor

INFINITI of Lynnwood

17305 WA-99
Lynnwood, WA 98037

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4.8
91 Reviews
4.8

91 Reviews

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91 Reviews of Joel White

August 28, 2023

Dealership Rating
Employee Rating

Just had my engine and turbos replaced car feels great and they did a great job. I worked with Joel the whole time and he was awesome and knows q50s very well. More

by Paytonduruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2023

INFINITI of Lynnwood responded

Thank you for your kind review and for trusting Joel and our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. We appreciate you and your business!

August 27, 2023

Dealership Rating
Employee Rating

Quick and efficient routine car maintenance service. The waiting area is tidy and convenient. Recommended. More

by ipaoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2023

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are grateful for you and your business!

August 25, 2023

Dealership Rating
Employee Rating

I had the right headlight replaced in my 2008 Infinity and the job was done in a timely manner. More

by pamozanne72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2023

INFINITI of Lynnwood responded

Thank you for your 5 star review and for choosing INFINITI of Lynnwood. We appreciate you and your business!

August 23, 2023

Dealership Rating
Employee Rating

I went in for an oil change and they found a different problem. They took care of it promptly and completed the work before the date I was promised. My service guy Joel was fantastic. More

by eroueche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2023

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing Joel and our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. Thank you for choosing INFINITI of Lynnwood!

August 23, 2023

Dealership Rating
Employee Rating

Terrible service, lying people and I got duped out of $8,0000. Never, never again!! More

by capets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 06, 2023

INFINITI of Lynnwood responded

We are very sorry to learn about your disappointment in your experience. Please reach out to our Management team at (425) 409-6274 or email customercare@infinitioflynnwood.com if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.

August 21, 2023

Dealership Rating
Employee Rating

It was exceptional service and attention to details was above and beyond every thing exceeded my expectations. More

by ibrahimidriss53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2023

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing INFINITI of Lynnwood to assist you. We are happy that your experience during your visit exceeded expectations and we will be looking forward to seeing you next time!

August 15, 2023

Dealership Rating
Employee Rating

one word two words three words four words five words six words seven words eight words More

by cedricda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2023

INFINITI of Lynnwood responded

We appreciate you! Thank you for your visit with our team and for choosing INFINITI of Lynnwood!

August 14, 2023

Dealership Rating
Employee Rating

I love your commitment to excellent customer service! Thank you for exceeding my expectations! Trust me...That's not easily done. More

by refineme75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2023

INFINITI of Lynnwood responded

Thank you for allowing us to assist you and exceed your expectations! We are grateful for you and your business!

August 12, 2023

Dealership Rating
Employee Rating

Yes, I would recommend this dealership. I am tired of writing, this is silly to make customers write. More

by thomasbeck2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Lutz

Sep 06, 2023

INFINITI of Lynnwood responded

Thank you for taking the time to write your review. We are sorry for any inconvenience this caused but please know that we are grateful for you and your business! Thank you for choosing INFINITI of Lynnwood!

August 07, 2023

Dealership Rating
Employee Rating

Here is my feedback which I already shared with the service department. First, the issue regarding the 3% service charge for using a credit card was not mentioned to me until making the final payment. More

by alex.castro3333
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kyra Russo

Sep 06, 2023

INFINITI of Lynnwood responded

We are very sorry to learn about your disappointment in your experience. Please reach out to our Management team at (425) 409-6274 or email customercare@infinitioflynnwood.com if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.

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