Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Joel Rimmer
Refer Me
Joel Rimmer | Page 8
Service Manager
Stan McNabb Chevrolet Cadillac of Columbia
101 S James Campbell Blvd
Columbia, TN 38401
87 Reviews
Dealership Experience
5 yrs, 1 mo
87 Reviews
Write a Review
87 Reviews of Joel Rimmer
October 09, 2019
Happy customer A huge thank you to Joel Rimmer, the service director for going above and beyond to listen to me and to resolve my issue within hours of him learning A huge thank you to Joel Rimmer, the service director for going above and beyond to listen to me and to resolve my issue within hours of him learning about it. That's some fantastic customer service that is appreciated! I also commend Trey McNabb for following up with me (a previously disgruntled customer that was really frustrated and upset) so soon afterwatd to ensure that everything was correct and I was happy. More
by Shandra
Verified CustomerOther Employees Tagged: Trey McNabb
Helpful 
October 07, 2019
Great A great place to buy a new car everyone was so friendly and worked hard to go get vehicle and bring it in that same day A great place to buy a new car everyone was so friendly and worked hard to go get vehicle and bring it in that same day More
by rickywoodall
Other Employees Tagged: Brian "Griz" Grezenski, Matt " Big G " Grisham , Angie Menges
October 02, 2019
Not so good at first Because Joel Rimmer , service mgt took the time to help, and also give great great customer service.he stayed in contact on my vehicle progress, Because Joel Rimmer , service mgt took the time to help, and also give great great customer service.he stayed in contact on my vehicle progress, More
by Spider Mike
September 23, 2019
Very upset I've used this dealership before Stan McNabb took over and it was very professional. Since taking over I've had small problems from tire sensors not b I've used this dealership before Stan McNabb took over and it was very professional. Since taking over I've had small problems from tire sensors not being reprogrammed to brakes grinding after they've replaced. I dont let the small things bother me but this last time bringing in my 2019 Chevrolet Silverado was very upsetting none the less. After dropping my vehicle off I came back after it was finished and before I even opened my driver side door I noticed scratches on the rear driver side door! After I went in to talk the manager it seemed to have little effect and he acted like there was nothing he could do besides wax it. Of course the scratches never came out and then he said he would just give me some touch up paint. It felt like he was pointing his finger toward me like I would purposely scratch my own vehicle that I work hard for! Once i left the dealership i seen it as a done deal and if he wanted to do more he would have told me before I left how it could be fixed and therefore I will probably never bring mine and my wife's vehicle to this dealership again. More
by CMCMILLAN901285
September 21, 2019
Excellent Great service . Joel , does an exceptional job . We are very satisfied. We would tell Folks And friends about the experience that we had. I sent GM a Great service . Joel , does an exceptional job . We are very satisfied. We would tell Folks And friends about the experience that we had. I sent GM an e-mail explaining how happy we were with the service Department at Stan Mcnabb More
by drylandfish4446 Tommy Ferguson
September 20, 2019
Bad service My husband took my car there to have the oil changed on his lunch break less than a month ago. Called before hand and asked how long it would take? Th My husband took my car there to have the oil changed on his lunch break less than a month ago. Called before hand and asked how long it would take? They said 30 to 45 minutes. He sat there for an 1 hour 30 minutes. Finally he got up and went out there to ask what's taking so long. They had my car parked out in the parking lot done but they forgot to come get him. Also tried to over charge him after they quoted a different price on the phone. We won't be back! More
by Dana1449
Other Employees Tagged: Patrick Carlson
September 19, 2019
Worst service ever!! Zero stars on it all! Will not go back EVER! Rude and didn’t care what I said was wrong with my car. Told me I had no leak but yet my car with 4000 mi Zero stars on it all! Will not go back EVER! Rude and didn’t care what I said was wrong with my car. Told me I had no leak but yet my car with 4000 miles on it was leaving dime size to half dollar size transmission fluid in my garage floor. Joel told me to put a piece of cardboard down on a leak they couldn’t find!! More
by Hscroggins45
August 27, 2019
Pleased customer Thank you for your excellent service and the waiting area was very nice and loved the toys for children as I had a toddler with me Thank you for your excellent service and the waiting area was very nice and loved the toys for children as I had a toddler with me More
by Cadimom
Other Employees Tagged: Patrick Carlson, Angie Menges, Shawna Puckett
August 26, 2019
Great service! Everyone is very helpful and friendly. They take the time and concern to address service needs of my truck and car. Keep up the good work. Everyone is very helpful and friendly. They take the time and concern to address service needs of my truck and car. Keep up the good work. More
by STEVEJONES1953
Other Employees Tagged: Trey McNabb , Patrick Carlson
August 23, 2019
Great Service The service team at Stan McNabb went out of their way to take care of my vehicle. Best customer service!! I will definitely return in the future The service team at Stan McNabb went out of their way to take care of my vehicle. Best customer service!! I will definitely return in the future More
by cman
Other Employees Tagged: Patrick Carlson
Dealership Inventory (185 Vehicles)
