Joe Valdez
Joe Valdez at Boucher Hyundai of Janesville
Refer Me

Joe Valdez

Service Writer

Boucher Hyundai of Janesville

2009 Milton Ave
Janesville, WI 53545

Contact Me
4.6
378 Reviews
4.6

378 Reviews

Write a Review

378 Reviews of Joe Valdez

April 27, 2024

Dealership Rating
Employee Rating

Boucher Hyundai is the best dealership. Joe is an awesome service advisor and Pete is the best Hyundai technician! More

by PETENOGAJ
Recommend Dealer
Yes

Other Employees Tagged: Ross Cartwright

Apr 29, 2024

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your feedback with us, Pete. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ross Cartwright Service Manager 608-750-1200

April 26, 2024

Dealership Rating
Employee Rating

Joe was the reason I came to this dealership! He’s a definite asset very nice and efficient. More

by ruthkurth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe and our team, and we look forward to working with you again. Ross Cartwright Service Manager 608-750-1200

April 23, 2024

Dealership Rating
Employee Rating

Still waiting on a part they said they would order back in December 2023 for a recall. I have to keep calling to check in on the status, I’ve been told it’s on back order but I’m aware this part has been a More

by BMSTRONACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 27, 2024

Boucher Hyundai of Janesville responded

Thank you for this feedback. We're very sorry you didn't have the best experience at our dealership. Would you mind sending us your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again. Ross Cartwright Service Manager 608-750-1200

April 18, 2024

Dealership Rating
Employee Rating

Left the car a week ago and didn’t have an answer whats going on with the car! More

by alban.bilalli20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 21, 2024

Boucher Hyundai of Janesville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ross Cartwright Service Manager 608-750-1200

April 10, 2024

Dealership Rating
Employee Rating

The dealership was very clean, friendly employees, quick and efficient. They show they care about the customers. More

by Marshall dirienzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Boucher Hyundai of Janesville responded

Thank you for your very kind review, Marshall. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Janesville. Ross Cartwright Service Manager 608-750-1200

April 08, 2024

Dealership Rating
Employee Rating

They try hard to accommodate my needs for combining appointments when I have to come to Janesville for other needs. They are professional and friendly. More

by Jnrfassl
Recommend Dealer
Yes

Other Employees Tagged: Joe Valdez

Apr 08, 2024

Boucher Hyundai of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Janesville.

April 05, 2024

Dealership Rating
Employee Rating

People are kind and courteous, but they did not fix my car, when I left it still has the same smell I went in for and still smell it, my heat still does not warm enough, and I feel they could had put more More

by levisima33
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2024

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

April 02, 2024

Dealership Rating
Employee Rating

Cordial, relatively quick and thorough. I enjoyed the experience and everyone was friendly. Cost was covered with maintenance plan. More

by Enrique
Recommend Dealer
Yes

Other Employees Tagged: Joe Valdez

Apr 03, 2024

Boucher Hyundai of Janesville responded

Hi Enrique, it is great to hear everything was done quickly and to your satisfaction! If you're ever in need of more help, please let us know!

March 23, 2024

Dealership Rating
Employee Rating

They are awesome. I wouldn’t go anywhere else!! Their waiting room is clean and filled with snacks. They are friendly and efficient. I suggest them to many of my frie More

by POWEKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Boucher Hyundai of Janesville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We hope to be of service to you again in the future.

March 21, 2024

Dealership Rating
Employee Rating

Great experience working with Oneida and the amazing work she did with the purchase of my new car. Thank you and your team. More

by Jrmireles2008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 22, 2024

Boucher Hyundai of Janesville responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!

1
...

Dealership Inventory (106 Vehicles)

used 2017 Jeep Wrangler Unlimited car, priced at $19,385
2017 Jeep Wrangler Unlimited
used
Gobi Clearcoat exterior
Automatic
Four-wheel Drive
used 2016 Chrysler 200 car, priced at $10,766
2016 Chrysler 200
used
Billet Silver Metallic Clearcoat exterior
Automatic
Front-wheel Drive
new 2023 Hyundai Sonata Hybrid car, priced at $29,816
2023 Hyundai Sonata Hybrid
new
Serenity White exterior
Automatic
Front-wheel Drive
used 2024 Hyundai Santa Cruz car, priced at $33,954
2024 Hyundai Santa Cruz
used
Phantom Black exterior
Automatic
All-wheel Drive
used 2024 Hyundai Tucson car, priced at $34,911
2024 Hyundai Tucson
used
Black Pearl exterior
Automatic
All-wheel Drive
new 2023 Hyundai Kona N car, priced at $30,892
2023 Hyundai Kona N
new
Ultra Black exterior
Automatic
Front-wheel Drive