Joe Turner | Page 16

New car purchase Staff was extremely attentive and helpful. From the salesmen, dan and joe, to finance with Kal,to the ownership. Only place I’ll go in the future. Wou Staff was extremely attentive and helpful. From the salesmen, dan and joe, to finance with Kal,to the ownership. Only place I’ll go in the future. Would recommend them to my family and friends. I’ve gotten new cars in the past and always have that feeling I’m getting scammed or they are pushing a car on me I don’t want. I couldn’t be happier, not only did I get a fair price, it was an easy process, no stress, no pressure to purchase. A business with professionals who treat you like family. More

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Amazing customer service From the moment we walked through the door, the customer service was great. Joe Turner is excellent at helping you get what you want. Highly recommend From the moment we walked through the door, the customer service was great. Joe Turner is excellent at helping you get what you want. Highly recommend this place for all your car needs! More

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DAZED AND CONFUSED IVE PURCHASED 2 VEHICLES FROM THIS LOCATION. THE FIRST WAS A "CERTIFIED PREOWNED" 2012 OVERLAND EDITION WITH 60,000 MILES, WITH IN 8 MONTHS THIS VEHIC IVE PURCHASED 2 VEHICLES FROM THIS LOCATION. THE FIRST WAS A "CERTIFIED PREOWNED" 2012 OVERLAND EDITION WITH 60,000 MILES, WITH IN 8 MONTHS THIS VEHICLE HAD BE SERVICED AT MARINO'S 7 TIMES FOR MAJOR ISSUES. I ASKED WHATS THE DEFINITION OF CERTIFIED AND WAS TOLD IT WAS COSMETIC.. I THEN TRADED THIS JEEP IN AND BOUGHT A "CERTIFIED PREOWNED" 2016 OVERLAND EDITION W/ 30,000 MILES ON 08JUNE2018. I PAID CASH FOR THE VEHICLE AND WAS TREATED LIKE A KING DURING THE PROCESS OF PURCHASE. THIS VEHICLE STOPPED ON ME WHILE TRAVELING IN AN UNFAMILIAR AREA WITH MY FAMILY. IT WAS TOWED TO MARINO WHERE ITS BEEN FOR A WEEK WITHOUT EXPLANATION.. WHAT IS THE REAL DEFINITION OF CERTIFIED PREOWNED. MARINO HAS THE CAPABILITIES TO ACCOMMODATE ME; BUT IM ONLY LEFT WITH QUESTIONS SO FAR. I WAS TOLD BY THE SERVICE TECH "WE'LL START WITH THE POWER DISTRIBUTION CENTER 1ST, THEN WE'LL LET U KNOW IF THAT WORKS". IM DAZED AND CONFUSED. More

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Buying a new car...! Went to the dealership after looking at cars online and Joe couldn’t have been any better. He was extremely knowledgeable, friendly, and helpful. Ever Went to the dealership after looking at cars online and Joe couldn’t have been any better. He was extremely knowledgeable, friendly, and helpful. Everyone at the dealership was friendly and informed and working together. More

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My first new car! Joe Turner worked very diligently in getting me a decent price on my first new car. He went back and forth with his managers to make sure I got the be Joe Turner worked very diligently in getting me a decent price on my first new car. He went back and forth with his managers to make sure I got the best price I could get. More

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Helpful even after the sale I went in with my eyes on a car I knew I wanted. Joe worked with me to get the process completed quickly and smoothly. I left very happy with the pu I went in with my eyes on a car I knew I wanted. Joe worked with me to get the process completed quickly and smoothly. I left very happy with the purchase but then noticed there was a single seam in the drivers seat where the stitching was coming undone. I contacted Joe and, even though it was after the sale and the car was bought "as is", Joe worked with me to set up a time and have his guys repair the seam. While I bought the car with the stitching undone, Joe realized this was a small fix that would help me feel more comfortable with my purchase and dealing with the dealership. Thanks, Joe! More

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I would like to compliment Joe and Jay for sending me the owners manual for the car I purchased in October. Joe did a follow up call to inform me that the manual was on its way to my home. It arrived three owners manual for the car I purchased in October. Joe did a follow up call to inform me that the manual was on its way to my home. It arrived three days later. I appreciate this type of service and would recommned this dealership to friends and family. Hopefully, we will have a long lasting relationship with Marino and Company. Thomas Drew More

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I went to the dealer for service originally but ended up purchasing a new vehicle. This is the second car I purchased with Marino and I think they are one of the best dealers in Chicago. First, I needed to purchasing a new vehicle. This is the second car I purchased with Marino and I think they are one of the best dealers in Chicago. First, I needed to service my current vehicle but I let my warranty lapse. I was upset because I wanted a car that I could be secure driving yet after careful consideration I decided to just buy a new car. (I had the previous vehicle for a long period and didn't really have major problems with it). Rafael was so nice to me and has always looked out for my best interest as a driver. Secondly, I purchased a brand new vehicle from Joe Turner. Same story, Joe sold me my last vehicle and sold me a brand new one that gave me everything I was looking for in a car. Security. I cannot tell you enough how much the employees at Marino make me happy as a consumer. They worked with me on the paperwork because I hadn't planned to buy a new vehicle that day. Now, I am driving a brand new truck that I love and I have a better service plan that covers every little thing including oil changes. I am extremely happy. If not for the service and sales department, I would not buy recommend Marino. I have had a long relationship with these guys and I have never felt cheated in my life. More

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I have purchased my cars from Marino for the past few years. My husband I are huge fans of the dealership and the people that work there. There is always fast and friendly service and I never feel that I years. My husband I are huge fans of the dealership and the people that work there. There is always fast and friendly service and I never feel that I am getting the run around. When I purchased my car the dealer was really nice and knowledgeable as we looked through their lot and while I test drove a few of their cars. A few weeks later we purchased another vehicle from there because we were so happy with the customer service. I also get all of my services completed by their service department and they are very friendly and fast. They make sure that I know what areas might be of concern in the future and I have never had a person try to haggle me to buy anything, just educate me so I know what I need to do. Just recently I had to use a courtesy car and the gentleman that helped me made sure that I had a car that was suitable for my needs and made sure that I had everything I needed before I left. I have nothing but nice words to say about the dealership, I have recommended them to many and I plan on continuing purchasing my vehicles from there. More

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