Joe Rogers | Page 45
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
Dealership Experience
22 yrs
Industry Experience
22 yrs
448 Reviews
Write a Review448 Reviews of Joe Rogers
January 31, 2018
FIVE STAR SERVICE EVERY TIME! Metro Toyota is a well oiled machine, from sales to service, with A-1 customer service! Twenty years and 3 Toyota vehicle purchases later, I remain a Metro Toyota is a well oiled machine, from sales to service, with A-1 customer service! Twenty years and 3 Toyota vehicle purchases later, I remain amazed at the high level of customer service consistently delivered by Metro Toyota staff members. More
Other Employees Tagged: Dominic Theodore , Robin
January 29, 2018
Metro Toyota is the #1 Service Dealer in Cleveland!!! I have been to Metro Toyota for Exclusive Service on all 5 of my Toyota Vehicles and would recommend them over any other Service Dealership!!! I have been to Metro Toyota for Exclusive Service on all 5 of my Toyota Vehicles and would recommend them over any other Service Dealership!!! More
Other Employees Tagged: Scott Barrier , Maggie Colan, Stephanie Talbot
January 25, 2018
Overall service was good. Overall I had a good exp. Miner issue. Was able to give needed info to address another problem. The other service member may need to have additional Overall I had a good exp. Miner issue. Was able to give needed info to address another problem. The other service member may need to have additional training on all the new cars special features. such as how the camera, navigation systems works. Not able to answer a couple basic questions about the navigation system. How to stop using before arriving at your destination. More
January 25, 2018
Apps help Great help and time accomodation; good explanation to questions; excellent reminders and follow ups; eager to please customers and provide the best so Great help and time accomodation; good explanation to questions; excellent reminders and follow ups; eager to please customers and provide the best solutions the service department has. More
Other Employees Tagged: Kosta Papagianis, Chris Shillinger, Roody
January 24, 2018
Professional and quick. We took our 2011 Toyota Camry in for an oil change. Thank goodness we did. It needed a new battery. No issues with this car. It only has 14,000 mil We took our 2011 Toyota Camry in for an oil change. Thank goodness we did. It needed a new battery. No issues with this car. It only has 14,000 miles. Practical good car. We would definitely go here again. The service people there give us great peace of mind. They check everything. Pleasant and efficient!! We depend on them to keep us safe. Great people!! More
Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore , Sarah Byrne, Maggie Colan, Devin Rupert, Stephanie Talbot
January 23, 2018
Helping keep peace of mind Due to the great service and friendly staff, I have been having maintenance on our family cars since we purchased them from Metro. They don't brush of Due to the great service and friendly staff, I have been having maintenance on our family cars since we purchased them from Metro. They don't brush off concerns but will investigate and provide me with a reasonable explanation for any issues with the vehicles. Their communication has been great and I have been able to get work done in a timely manner. More
January 22, 2018
Last service Needed a tire do to slow leak nail in side wall, did not put a valve cap on, went and bought caps, they adj all the pressure, checked they where all a Needed a tire do to slow leak nail in side wall, did not put a valve cap on, went and bought caps, they adj all the pressure, checked they where all at 30 psi not the 35 psi called for. The little things that bother, don’t like filling tires in a cold garage! More
Other Employees Tagged: Aaron Andrews, Scott Barrier, Mike Hana, Dominic Theodore , Sarah Byrne, Maggie Colan, Devin Rupert, Stephanie Talbot
January 22, 2018
Complete Tacoma frame replacement. Joe took care of the entire process. He explained what to expect, when the repairs would be complete and what other work was suggested. He met my expe Joe took care of the entire process. He explained what to expect, when the repairs would be complete and what other work was suggested. He met my expectations. More