Joe Proscia | Page 13

AH-MAZE-ING Let me just start off by saying the Columbia Auto Park is huge. There are so many different dealerships to pick from, and I am happy I ended up here. Let me just start off by saying the Columbia Auto Park is huge. There are so many different dealerships to pick from, and I am happy I ended up here. Side note: do NOT go to Antwerpen Toyota in the same park. One word, God awful. Anyways rant over, back to the good stuff. I got there not knowing a thing about car buying as I am 18 and this was my first car. I was immediately greeted by Kean who was like a angel on earth. He sold me a 2011 Honda CR-V in about 10 minutes. He was so sweet and so honest about everything. Joe, who does the financing, also did an amazing job. They were so willing to help, and extremely accommodative. In fact, my mother is going to go back there to purchase a new car as well. Kean and Joe, if youre reading this, thanks so much, and thanks for your help and your honesty. You made buying my first car and brilliant experience I will never forget, and I cant thank you guys enough! More

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very satisfied Joe answered all of my questionss in a timely manner and followed up with me. He was patient and willing to meet my needs. When Joe was unable to mee Joe answered all of my questionss in a timely manner and followed up with me. He was patient and willing to meet my needs. When Joe was unable to meet with me during my initial visit, he had someone fill in (Josh), but Joe made sure he stayed in the loop and was back to see me through the sale. The managers were also excellent in working with my slaesmen and the financial office to negotiate a deal that met my needs More

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Friendly and professional It's very rare for people to make reviews when they've had a positive experience, but people will be quick to preach to the world when they've had a b It's very rare for people to make reviews when they've had a positive experience, but people will be quick to preach to the world when they've had a bad experience. As someone who has also worked in sales, I definitely appreciated Joe's laid back yet professional approach to my car buying experience. He went a long way to making sure that I was comfortable with my vehicle and talked to me about where I had been looking for an Accord. He spoke to me as a person and I never felt pressured to make a decision straight away, but I did when he was willing to compete with another dealers price when they had a similar car and offered less. Also, very few dealerships paid attention to my original inquiry that I could only talk through email correspondence. Joe actually took the time to read my email, discover that I could only talk through there, and respected that fact whereas many other dealerships sent call after call after call, paying no attention to customer service and only concerned with making a sale. Joe was a a great guy and I definitely recommend working with him for anyone in the Maryland area looking for a new or used Honda. Thanks again, Joe. More

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Great experience I enjoyed every moment of my car vying experience with JimColeman Honda. I'm impressed with the salesmanship and customer assistance they provided. I I enjoyed every moment of my car vying experience with JimColeman Honda. I'm impressed with the salesmanship and customer assistance they provided. I would recommend this dealership to all my friends. More

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Excellent customer service and courtesy from this dealership. Joe Proscia the salesmanm still treated us with respect although my credit was not too well. If you haven't purchased a car yet, I sugges dealership. Joe Proscia the salesmanm still treated us with respect although my credit was not too well. If you haven't purchased a car yet, I suggest trying this dealership out! Thanks for your help! More

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