Joe Prno
Joe Prno at Bettenhausen Chrysler Dodge Jeep Ram
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Joe Prno

Service Manager

Bettenhausen Chrysler Dodge Jeep Ram

8355 W. 159th Street
Tinley Park, IL 60477

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4.4
23 Reviews
4.4

23 Reviews

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23 Reviews of Joe Prno

April 25, 2024

Dealership Rating
Employee Rating

I have encountered many dealerships in my day and Bettennhausen is by far the best dealership around , There service dept is amazing from the writers to the mechanics you will by treated the right w More

by Timjreif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2024

Bettenhausen Chrysler Dodge Jeep Ram responded

Tim, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Bettenhausen Chrysler Dodge Jeep RAM Team

January 05, 2024

Dealership Rating
Employee Rating

My Jeep was only supported to be in the shop for repair for only 1 day lack of communication from the Service associate Candce Kostial. I had to call her she didn't tell me the problem or issue to make me More

by arbrenia47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 09, 2024

Bettenhausen Chrysler Dodge Jeep Ram responded

Arbrenia, your feedback is important to us, and we'd like to hear more about your experience at our Service Department. Please contact us at your convenience, so we can discuss your experience. Bettenhausen Chrysler Dodge Jeep RAM Team

Jan 09, 2024

arbrenia47 responded

I have contacted the Service department. Why should I keep reaching out to them my information is in the system. The Service Department is not trying to do anything like I said terrible customer service.

December 02, 2023

Dealership Rating
Employee Rating

Charles was great to work with. I was in and out in an hour and he found me the perfect truck! I won’t buy anywhere else again! More

by mvite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2023

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Charles’ sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Bettenhausen Chrysler Dodge Jeep RAM Team

August 23, 2023

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I bought my car there and use them for my service work. They are courteous and professional. More

by joejudyv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

Bettenhausen Chrysler Dodge Jeep Ram responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Bettenhausen Chrysler Dodge Jeep RAM Team

August 19, 2023

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Employee Rating

Best price in town friendly people to do business with great service department Thank you More

by jurasits
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 23, 2023

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words. We feel our service department is what makes Bettenhausen Chrysler Dodge Jeep RAM special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Bettenhausen Chrysler Dodge Jeep RAM Team

July 26, 2023

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Employee Rating

I was able to schedule a recall appointment through the service manager and the inspection was done in a timely manner with parts on order for the recall. More

by Ron
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Danny Galvan

Jul 31, 2023

Bettenhausen Chrysler Dodge Jeep Ram responded

Ron, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Bettenhausen Chrysler Dodge Jeep RAM Team

July 19, 2023

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Employee Rating

Fast and efficient great with warranty work. Friendly staff. That is all I got I’m wasting words More

by scottrw123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Bettenhausen Chrysler Dodge Jeep RAM Team

October 10, 2022

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Employee Rating

They worked diligently to get our car repaired and back to us. Awesome job in a short time! I was able to take my daughter on a scheduled college visit. I am so grateful for their hard work and friendly More

by Jmscott773
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 13, 2022

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Bettenhausen Chrysler Dodge Jeep RAM Team

September 21, 2022

Dealership Rating
Employee Rating

My #1 place ! ! Always helpful and friendly They are never pushy. Love the service department!! More

by Mary Jayne F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 21, 2022

Mary Jayne F. responded

Thank you so much !! Always going above and beyond!! Rico is awesome and Kyle is the best !!! Thanks guys !!

September 09, 2022

Dealership Rating
Employee Rating

Truly exceptional service and fixed correctly at a good price kept me informed during the whole process More

by Etstarman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 14, 2022

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Bettenhausen Chrysler Dodge Jeep RAM Team

Sep 14, 2022

Etstarman responded

Your welcome keep up the grear work

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