Joe Nazzaro | Page 14

Great staff and service. The staff always greats you with a smile. Pleasure to deal with. Promised truck back in the time they said. Service consultant Joseph Nszzaro always g The staff always greats you with a smile. Pleasure to deal with. Promised truck back in the time they said. Service consultant Joseph Nszzaro always goes beyond. He updates you periodically and is a pleasure to deal worth. More

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very attentive to your specific need at the time of service I have dealt with many dealerships over my life [nissan/acura/mercedes/pontiac/oldsmobile/bmw/private]and this by far was the best.Especially my servi I have dealt with many dealerships over my life [nissan/acura/mercedes/pontiac/oldsmobile/bmw/private]and this by far was the best.Especially my service advisor Joseph Nazzaro.He went above and beyond what I would expect from a dealership.What was surprising was Mr. Nazzaro was more concerned about my schedule and not other outside occurrences.He was very attentive to address the exact problem at hand and scheduled the proper people to fix the problem in avery timely fashion.Also if Mr.Nazzaro wasn't there Pam Crisfulli would actually answer the phone or call me right back to address the situation.They work extremely well together.I also can't leave out Steve Thieme who was the best salesman I have ever dealt with.This is my fist review i have ever written.I typically wouldn't [waste my time] especially on thanksgiving but the three people I spoke of are exceptional people and deserve a lot of credit. More

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Service satisfaction All my experiences have been excellent. I do some service items myself, and I use Circle for the rest. Their technicians are great with the service All my experiences have been excellent. I do some service items myself, and I use Circle for the rest. Their technicians are great with the service being performed and they also have keen eyes when doing the multi-point inspection. Occasionally I wait for the service and take advantage of the nicely appointed waiting area. Most recent experience, we worked through an issue that also involved Infiniti Consumer Affairs. All sides came to an agreement on resolution, and I do appreciate the accommodation made. The overall repair took 3 trips: the first was an attempt to do the repair to the car as-is. The second required a redo, they received a bad part. The third time was the charm. Each time, they provided me a loaner, and cleaned the car before pickup. Those convenience actions are big differentiators for me. More

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Great Service For years, I have been promised oil changes in about an hour, it finally happened, YAY! Thank you Joe for making it so! (And he was super nice too, fr For years, I have been promised oil changes in about an hour, it finally happened, YAY! Thank you Joe for making it so! (And he was super nice too, friendly, professional, personable.) More

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General Service for my vehicle My service experiences are always exceptional. Each representative always explains in detail the work to be performed followed by a call to confirm co My service experiences are always exceptional. Each representative always explains in detail the work to be performed followed by a call to confirm completion and price. Always a pleasurable experience. More

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Service Always exceptional service and care!!! They go out of their way to make my experience easy! They are the reason I am on my 5th truck and have 2 othe Always exceptional service and care!!! They go out of their way to make my experience easy! They are the reason I am on my 5th truck and have 2 other Infiniti’s! More

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Quick and easy Brought my Infiniti in for routine service. Was the first time dealing with joe , but he was extremely helpful, friendly and knowledgeable. Keep up th Brought my Infiniti in for routine service. Was the first time dealing with joe , but he was extremely helpful, friendly and knowledgeable. Keep up the good work and look forward to my next visit More

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