Joe Mortell
Joe Mortell at Audi Great Neck
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Joe Mortell | Page 2

Audi Brand Specialist

Audi Great Neck

795 Northern Blvd
Great Neck, NY 11021

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5.0
58 Reviews

516-829-2834 x 108

Dealership Experience

18 yrs, 2 mos

Industry Experience

54 yrs, 8 mos

Languages Spoken

English English

5.0

58 Reviews

Write a Review

58 Reviews of Joe Mortell

September 12, 2019

Dealership Rating
Employee Rating

Great Very butthead professional staff Did what was told Would recommend to others Kevin and Joe very helpful Cant remember everyone'sname but everyon More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Silva , Brian Paige

April 10, 2019

Dealership Rating
Employee Rating

Jeremy is a superstar The service location is always clean and the employees are superb as well as professional. Jeremy is my go to guy he takes care of all my needs as wel More

by Tbulatovic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeremy DeJesus

March 04, 2019

Dealership Rating
Employee Rating

Excellent Service Dept. I would NEVER recommend the SALES DEPARTMENT! I was extremely unhappy with them! However, with the Service división they are the Best! If it would be More

by Eztutti
Recommend Dealer
Yes

Other Employees Tagged: Matt Weston

Mar 05, 2019

Audi Great Neck responded

We're glad to hear you are enjoying the service department. Sales is usually up to the same high standards so we hope you give us another chance with a different team member here. If given the opportunity management here will definitely do what we need to smooth things over next time around.

November 28, 2018

Dealership Rating
Employee Rating

Working with the team was fast and easy. No hassles. I've worked with Joe several times. He always accommodates my needs and makes the process a pleasure. Kevin was patient and very helpful. I moved to N More

by grahamyankees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Silva

Nov 29, 2018

Audi Great Neck responded

Thank you so much!

November 09, 2018

Dealership Rating
Employee Rating

The Best The friendliest, honest and most professional dealership you will ever visit for either sales , service or parts. I have purchased multiple vehicles More

by Bill01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marc Rubin, Breene Callahan , Jessica Baldwin, Lauren Lewis-Simmons, Rich Pizzo

Nov 12, 2018

Audi Great Neck responded

Thank you!!!! We all appreciate the review!

November 07, 2018

Dealership Rating
Employee Rating

fantastic, a real pleasure I highly recommend Biener to anyone purchasing an Audi. Everyone I dealt with was highly professional and extremely knowledgeable. there is a reason w More

by Danchitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Drew Russo , Brian Paige

Nov 12, 2018

Audi Great Neck responded

We're very happy to hear you feel this way. Thank you so much for the repeat business!

November 01, 2018

Dealership Rating
Employee Rating

Just Amazing Just got the new Q8 .. this is our 5th Audi from Biener . The service is great, the sales team is amazing. Thank you, Mira Zenou More

by mira@dejavoosystems.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeremy DeJesus , Jessica Baldwin, Brian Paige

Nov 02, 2018

Audi Great Neck responded

Congrats on the Q8, what an amazing SUV! We're sure it is turning heads. Thank you so much for all the business over the years.

August 02, 2018

Dealership Rating
Employee Rating

Excellent service From appointment to picking up my car after service everything went as planned. This is my fourth Audi and I have always received excellent service f More

by SimBrim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeremy DeJesus , Rich Pizzo, John Pizzo

Aug 02, 2018

Audi Great Neck responded

Thank you for your loyalty!!

June 21, 2018

Dealership Rating
Employee Rating

very good Very Friendly staff, very clean facility, great service. I will recommend to all friends and family.or to whoever is interested in buying an Audi More

by dimitris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 28, 2018

Audi Great Neck responded

We appreciate that! Glad to hear you had a great experience with Joe.

June 05, 2018

Dealership Rating
Employee Rating

Vehicle Inspection The service was performed quickly and my car was washed when I got it back. I was happy with work performed and no additional work needed to be perfor More

by rhhall44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Weston , Jessica Baldwin

Jun 08, 2018

Audi Great Neck responded

Thank you! That's how it should always be!

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