Joe Monica
Joe Monica at Lester Glenn Chevrolet
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Joe Monica

Service Director

Lester Glenn Chevrolet

398 Route 37 East
Toms River, NJ 08753

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4.8
33 Reviews

Industry Experience

17 yrs, 1 mo

4.8

33 Reviews

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33 Reviews of Joe Monica

April 14, 2024

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Employee Rating

Amazing service. Very understandable and efficient customer service….will definitely be returning, recommending and using Drew again. More

by mariellespero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2024

Lester Glenn Chevrolet responded

Hi mariellespero, Thank you for your kind words! We're thrilled you had an amazing experience with Drew and our team! Providing understandable and efficient customer service is what we strive for, and we're delighted that we could meet your expectations! We look forward to welcoming you back, and thank you for your recommendation! If you ever need anything else, don't hesitate to reach out! Happy Driving, The Lester Glenn Chevrolet Team

March 29, 2024

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Employee Rating

Jamie has assisted us in -2- purchases which she demonstrated high sales techniques along with confidence and honesty. Jamie is a pleasure to know and work with. More

by Mango
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

Lester Glenn Chevrolet responded

Hi Mango, Thanks for your loyalty and for sharing your experience! We're thrilled to hear that Jamie has provided you with excellent service during both of your purchases! Confidence and honesty are key values we strive for, and we're glad to hear that Jamie exemplified these qualities! We'll be sure to pass along your kind words to her! If you ever need anything else or have more feedback to share, don't hesitate to reach out. Enjoy your new purchases! Happy Driving, The Lester Glenn Chevrolet Team

March 22, 2024

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Employee Rating

I wanna appreciate Tye for helping me out get my new used vehicle I’m happy More

by STEVENWAYNE800
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 22, 2024

Lester Glenn Chevrolet responded

Hi STEVENWAYNE800, Thank you for your message! We're delighted to hear that Tye helped you get your new used vehicle and that you're happy with your experience. If you ever need anything else or want to share more about your experience, feel free to reach out. We're here to assist you! Happy Driving, The Lester Glenn Chevrolet Team

March 04, 2024

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I had a great experience purchasing a car at this dealership. I would def return to purchase another vehicle More

by michael.minnitti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2024

Lester Glenn Chevrolet responded

Hey Michael, Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great car-buying experience at our dealership. Customer satisfaction is our top priority, and we're glad we could meet your expectations! We look forward to assisting you with your future vehicle needs whenever you're ready to return. If you have any questions or need further assistance in the meantime, feel free to reach out! Happy Driving, The Lester Glenn Chevrolet Team

February 23, 2024

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Always a great experience at Lester Glenn Chevy. Highly recommend them from service to sales. More

by fcutter
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jon Gold , Philip, I believe was my service writer on the last trip.

Feb 23, 2024

Lester Glenn Chevrolet responded

Hi fcutter, Thank you for your kind words! We're delighted to hear that you always have a great experience with us! Your recommendation means a lot to us, and we're thrilled to know that you find our service and sales departments worthy of praise. If you ever need anything else or have more feedback to share, don't hesitate to reach out. Enjoy your day, and thanks for choosing us! Happy Driving, The Lester Glenn Chevrolet Team

February 01, 2024

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Employee Rating

Overpriced, no customer loyalty, service is horrible. Marked up vehicles. I have bought 9 vehicles since 1994 and the disrepect I have seen in the last year! More

by Floydfollower13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Luke Stewart

Feb 01, 2024

Lester Glenn Chevrolet responded

Hi Floydfollower13, Thank you for your review! We are sorry to hear about your recent experience with our team! We have sent this review to our management team and have learned that one of our GM Certified, A-Level Technicians worked on your vehicle for an extended period in an attempt to find the root cause and rectify your issues. Even with the amount of time we spent diagnosing your vehicle, we still discounted your service bill as a gesture of goodwill and appreciation for your loyalty over the years. We are sorry to hear you feel this way despite this gesture. If anything changes on your end in your vehicle search, or with your vehicle’s servicing needs, please let us know and we will be happy to assist you! Thank you again, The Lester Glenn Chevrolet Team

November 18, 2023

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Employee Rating

My daughter and I were treated with the utmost respect and professionalism. I would definitely recommend this dealership. More

by cataldo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Stockhausen, Dan Bennett , Tommy Brooks

Nov 20, 2023

Lester Glenn Chevrolet responded

Hi cataldo1, Thank you for your positive review! We're pleased to hear that you and your daughter were treated with the utmost respect and professionalism! Your recommendation means a lot to us. If there's anything more you'd like to share or if you have further questions, feel free to reach out! We appreciate your feedback! Happy Driving, The Lester Glenn Chevrolet Team

November 17, 2023

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Lester Glenn Chevrolet made buying a car a smooth and even enjoyable process! My salesman Tommy and the manager Mike were so kind and helpful every step of the way. More

by carlyecataldo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Bennett , Tommy Brooks

Nov 20, 2023

Lester Glenn Chevrolet responded

Hi NANCY.WENZ, Thank you for your positive review! We're pleased to hear that you experienced fast and efficient service with minimal wait time! If there's anything more you'd like to share or if you have further service needs in the future, feel free to reach out. We appreciate your feedback and your continued business! Happy Driving, The Lester Glenn Subaru Team

November 11, 2023

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Employee Rating

No pressure salesman, very knowledgeable and made sure I was comfortable with the price of the vehicle. More

by james.strasko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Lester Glenn Chevrolet responded

Hi james.strasko, Thank you for your 5-star review! We're thrilled to hear that you had a no-pressure experience with our knowledgeable team who ensured you were comfortable with the price of the vehicle! If there's anything else you need or if you have more stories to share, feel free to reach out. We appreciate your positive feedback! Happy Driving, The Lester Glenn Chevrolet Team

October 22, 2023

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Employee Rating

We purchased a pre-owned Chevy Trail Boss from Leo Salgado at Lester Glenn and he was the most down to earth salesman and made the process super easy and smooth! Thank you Leo! We appreciate you and y More

by Tracey.brooks417
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2023

Lester Glenn Chevrolet responded

Hi Tracey.brooks417, Thank you for sharing your experience with Leo! It's great to hear that Leo was down-to-earth and made the process easy and smooth for you. The appreciation you've expressed is a testament to the excellent service you received. If you have any more feedback or need further assistance in the future, feel free to reach out. Enjoy your new car! Best Regards, The Lester Glenn Chevrolet Team

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