I specialize in a superior new car buying experience, i’ve been with Toyota for 5 years and I can bring peace of mind to your buying experience with my product knowledge and steamlined and experience I will bring peace of mind to your buying process.
Read moreDealership Experience
10 yrs, 10 mos
Industry Experience
10 yrs, 10 mos
236 Reviews
Write a Review236 Reviews of Joe Mercado Jr
April 17, 2023
They explained things well about the process, the vehicle, and the financing. The space and waiting area are quite nice and they have a deli, so you can schedule your appointments during the lunch ho vehicle, and the financing. The space and waiting area are quite nice and they have a deli, so you can schedule your appointments during the lunch hour and not miss lunch. More
March 15, 2023
It was my first time there and wish it was closer so I could use for service too, loved the waiting area and cafe and Marco was great and was a great experience. I would definitely recommend and when I am could use for service too, loved the waiting area and cafe and Marco was great and was a great experience. I would definitely recommend and when I am in the market for another vehicle will be back! More
Other Employees Tagged: Marco Valenti
February 13, 2023
The entire team at Toyota of Scranton was absolutely wonderful! I cannot say enough about how helpful, kind and passionate they were throughout the entire process. Joe Mercado, Mike Reilly and Richard L wonderful! I cannot say enough about how helpful, kind and passionate they were throughout the entire process. Joe Mercado, Mike Reilly and Richard LaRussa were a dream to work with because they listened to my concerns and guided me through the entire process. I started the deal for my new 2023 Toyota Highlander online from my home in Linden, NJ on 2/3/23 and drove to Scranton, PA on 2/6/23 to pick up my new car. These three gentlemen are the absolute best of the best and made my year by making everything seamless. Thank you for making this stress free and an actual joyful experience. They are the absolute best! More
Other Employees Tagged: Richard LaRussa , Michael Reilly
February 03, 2023
We have purchased over 5 vehicles. Would never go anywhere else!! Excellent service. Professional. Period. Would never go anywhere else!! Excellent service. Professional. Period. More
Other Employees Tagged: David Grieco
February 01, 2023
This is my second time purchasing a new vehicle at Toyota of Scranton. My purchases were nearly 13 years apart, but I am happy to say the culture hasn't changed. They are friendly and honest. I appreciate of Scranton. My purchases were nearly 13 years apart, but I am happy to say the culture hasn't changed. They are friendly and honest. I appreciated that they were not taking advantage of the consumer by charging market increases like so many other dealerships. More
Other Employees Tagged: Howard Sweeny
January 06, 2023
From initial meeting with Joe Mercado Jr to the time I drove my RAV 4 off the lot, everything was first class! drove my RAV 4 off the lot, everything was first class! More
Other Employees Tagged: Marco Valenti
December 23, 2022
The dealership is the best in the business when buying a car or getting your car serviced. All associates are knowledgeable and extremely courteous. We been a customer for over 15 years, and we are always car or getting your car serviced. All associates are knowledgeable and extremely courteous. We been a customer for over 15 years, and we are always very satisfied with the service provided. More
Other Employees Tagged: George Zepherin, Kacie Kuchinskas, Jordan Printz
December 21, 2022
From the moment I walked in and met with Joe Mercado Jr and ultimately signing the paperwork with Mark Valenti, everything was tremendous. First rate customer service and I am thrilled with my RAV 4! and ultimately signing the paperwork with Mark Valenti, everything was tremendous. First rate customer service and I am thrilled with my RAV 4! More
Other Employees Tagged: Marco Valenti
December 12, 2022
They helped me out a lot and where very nice and awesome great experience thank you great experience thank you More
Other Employees Tagged: George Zepherin, Marco Valenti