Joe Marengo | Page 45

One of the best car buying experiences. As a long time Ford guy I was apprehensive to switch brands to a GMC, but everyone at Jim Ellis made it painless for me. From Jesse finding the exact As a long time Ford guy I was apprehensive to switch brands to a GMC, but everyone at Jim Ellis made it painless for me. From Jesse finding the exact truck that fit my needs to Fred getting me through financing paperwork quickly. They even let me take the truck overnight to drive it in my real environment which helped me feel more comfortable with the purchase. I will recommend Jim Ellis GMC to anyone needing any type of new car, truck or SUV. More

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The purchase of our 2017 Enclave We were well pleased with everyone we talked with from the Sales executive Michael Battle to the SaLes manager and Finance manager They were helpful We were well pleased with everyone we talked with from the Sales executive Michael Battle to the SaLes manager and Finance manager They were helpful and kind with each step of the buying of our new car . We loved the selection and we are well pleased with our purchase I would give them a 10 excellent service More

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Above and Beyond I was wanting something specific, and to avoid contact with over eager sales people, so I did my research online by viewing current inventory at the d I was wanting something specific, and to avoid contact with over eager sales people, so I did my research online by viewing current inventory at the dealership. I saw something that I was interested in so I made a trip to the physical location to inquire. When I arrived on Valentines day, I was not confronted by a salesman and I was able to walk the lot in peace, which is unheard of. After not finding what I came to look at, I walked inside to a friendly environment and requested to speak with someone about a car I saw online. Within a matter of seconds I was approached by a man named Alan and we proceeded to discuss what I was interested in. To make a long story short, the vehicle that I was referring to was in their shop being inspected due to it being a recent trade in just a few days before. Alan brought me downstairs to the shop, where the car was on a lift, and I was afforded the opportunity to inspect the vehicle fully and speak with the mechanic on what was being done. I forgot the name of the mechanic, but he was awesome and knowledgable as well. This was beneficial in many ways and great customer service on their part so I could view the car without worrying about them "hiding" anything from me. I saw how clean of a car it was and it hadn't even gone through the detail department. I was very impressed at this point, not only because it was a great used car at a great price, but I was able to inspect it on my terms. I went to lunch with my wife, without being haggled to buy the car right that second, and I came back and bought the vehicle the next day. The salesman, Alan, was not pushy and asked all the right questions. It was a personable experience where we could talk about other hobbies and interests and I didn't just feel like another sale. The financing specialist, Dee, was courteous and knowledgable making the loan and warranty options fast and painless. Although I did not have the title readily available upon trade in, they entrusted me to bring it by when I had the opportunity, while I took possession of my new used car. Just an overall pleasant experience that will make me want to come back and do business with in the future. More

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Great Experience Ken Wang is an amazing sales person. He is a natural and goes well beyond what is expected to make your experience at Jim Ellis special. So glad I wa Ken Wang is an amazing sales person. He is a natural and goes well beyond what is expected to make your experience at Jim Ellis special. So glad I was put in touch with him for my car purchase. More

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Fabulous! Everyone dreads buying a car, but Fred Lovett at Jim Ellis made my experience the best! He went out of his way to work with me and get me into a car t Everyone dreads buying a car, but Fred Lovett at Jim Ellis made my experience the best! He went out of his way to work with me and get me into a car that I absolutely love! I can't say enough good things about him or the rest of the staff there! More

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