Joe Lacey

Caitlin was a great saleswoman! 100 out of 10 stars! Can’t wait to bring my mom to her next year when her lease is up, too! 100 out of 10 stars! Can’t wait to bring my mom to her next year when her lease is up, too! More

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Chanel was kind and straight forward. She made sure I was happy. Will definitely be back here! She made sure I was happy. Will definitely be back here! More

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Very friendly and welcoming, I had a great experience with the whole process. I will definitely be back! with the whole process. I will definitely be back! More

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Miles was the most helpful, courteous salesperson! Helped me pick the car of my dreams and gave me a great deal! Highly recommend!! Helped me pick the car of my dreams and gave me a great deal! Highly recommend!! More

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The Customer Service was excellent at this establishment everyone was so friendly and had a positive attitude. everyone was so friendly and had a positive attitude. More

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I bought a used Volvo from Mr. Lacey in 2017. I moved to Palm Springs,CA in 2020. That car lasted me through 122 degree weather, Mr. Lacey told me all about what he does for the Veterans. Shhhhhhh………He is a Palm Springs,CA in 2020. That car lasted me through 122 degree weather, Mr. Lacey told me all about what he does for the Veterans. Shhhhhhh………He is a REAL SUPERHERO!!! No kidding!! You should let him tell you his story when you buy your next car from him! HE’S AN AMAZING! HE’S A TRUE ANGEL! More

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Very Good Experience Stopped in to look for a pickup truck. I was greeted by a very friendly and knowledgeable Joe Lacy. My transaction was going to be a bit complicated Stopped in to look for a pickup truck. I was greeted by a very friendly and knowledgeable Joe Lacy. My transaction was going to be a bit complicated so the manager Rob Risse stepped in willingly to help. Both of them were understanding of my need and concerns. Together they found me a very nice vehicle. The both went beyond the program to get things done quickly and provide me wit a great price also. I would highly recommend Suburban Nissan and that Rob for going the extra mile. More

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Very bad experience, do no recommend I contacted this dealership when I saw a car i was interested in online. I made an appointment to test drive the car. When I arrived, the sales consul I contacted this dealership when I saw a car i was interested in online. I made an appointment to test drive the car. When I arrived, the sales consultant stated that the car I wanted to test drive had been sold. He showed me some other possible cars and drove my mother and I around the different lots to look at cars. I found a car that I was very interested in and ended up test driving it. I decided that I would like to purchase the car. The sales consultant then left my mother and I waiting at his desk for a quite some time, when he came back he stated that the title for the car was lost, and would take a couple of days to find it. He said he would contact me by Thursday (we were there on Monday), and we would be able to sign the paperwork and purchase the car. I also asked him to send the required paperwork to the credit union I was using for my loan. The sales consultant called me on Wednesday and asked that I come to the dealership. I asked him if he had talked to the credit union, and he assured me that he has been in contact with them and everything is figured out. I had my mother pick me up from Fenton (an hour drive from her house) and take me to the dealership (another hour drive), since I was convinced I would be driving away in my new car. When we arrived to the dealership the consultant had told me that I could not purchase the car that I was there for. The title was "lost" and would not be available for at least 60 days. When he noticed the disappointment on my face he left the desk, again for about 20 minutes. And when he came back he said he would be able to get the car to me by the next day. He was running me around in circles and at this point I was done, I no longer wanted to deal with this dealership or the sales consultant. As we were leaving he assured me he would call me tomorrow and the car was mine- never heard from him again after that, which is fine because I purchased a car from a different dealership. All in all I was very disappointed with the service. I would not recommend this dealership unless you want to get run around in circles and lied to. More

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Excellent experiance with Suburban Nissan. Kyle was very professional, experienced, and knew all about the Rogue we ended up leasing. Working with his coworkers, he helped us close the deal. Kyle was very professional, experienced, and knew all about the Rogue we ended up leasing. Working with his coworkers, he helped us close the deal. More

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Splendid Service department under Chris Lange When I complained about the price of parts that had been installed at a service man's recommendation, the Service Manager, Chris Lange, called me and When I complained about the price of parts that had been installed at a service man's recommendation, the Service Manager, Chris Lange, called me and asked me to come back. He made sure that I was happy with the work done, and reduced the price. This dealership has always served me very satisfactorily, both sales and service, for the past ten years. More

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