Joe Guerrera | Page 3
Service Advisor
Crown Volvo Cars
6001 34th Street North
St Petersburg, FL 33714
Languages Spoken
English
48 Reviews
Write a Review48 Reviews of Joe Guerrera
March 30, 2022
Joe Guerrera was extremely helpfully with my flat tire. He was able to accommodate replacing my tire on short notice. Excellent service!!!! He was able to accommodate replacing my tire on short notice. Excellent service!!!! More
Other Employees Tagged: George Guirguis
March 20, 2022
Our Salesman George Guirguis was very informative and helpful in purchasing our new XC90. This is our third Volvo in a row and we love them. If you are looking for a new car definitely contact George f helpful in purchasing our new XC90. This is our third Volvo in a row and we love them. If you are looking for a new car definitely contact George for the best salesman More
Other Employees Tagged: George Guirguis
March 04, 2022
Joseph Guerrera signed me in for my service appointment. He came and found me when they were done, and helped me retrieve a couple of items from the car that I had forgotten. A pleasant experience. He came and found me when they were done, and helped me retrieve a couple of items from the car that I had forgotten. A pleasant experience. More
Other Employees Tagged: Anthony Coleman
February 21, 2022
I had a low tire pressure message; I stopped at Crown without an appointment and they were super helpful. Glad I did! I needed a new tire and Joseph Guerrera took care of it expertly and I was on my way. without an appointment and they were super helpful. Glad I did! I needed a new tire and Joseph Guerrera took care of it expertly and I was on my way. More
February 20, 2022
I am so happy to be a part of the Crown Volvo family! Michael Grace was incredibly knowledgeable and helpful throughout the entire buying process. The whole team made me feel very comfortable and welcome Michael Grace was incredibly knowledgeable and helpful throughout the entire buying process. The whole team made me feel very comfortable and welcome, and made the buying process fun and easy! More
Other Employees Tagged: Michael Grace, Bud Hawkins, Morgan Richards, TJ Muller
February 17, 2022
Very knowledgeable and courteous. Will definitely be using this dealer to service my volvo on the future. Will definitely be using this dealer to service my volvo on the future. More
Other Employees Tagged: Charlie Apple
January 20, 2022
Great service with Joseph Guerrera. He was able to work my car in for the service needed and stayed in contact through the process to let me know when I could pick up my car. my car in for the service needed and stayed in contact through the process to let me know when I could pick up my car. More
January 08, 2022
While traveling from out of town we had a serious engine problem requiring our 2015 XC60 to be towed to dealership. To our good fortune we had it towed to Crown Volvo St Pete. Tow service dropped off Vehicl problem requiring our 2015 XC60 to be towed to dealership. To our good fortune we had it towed to Crown Volvo St Pete. Tow service dropped off Vehicle at 10pm and Joe Guerra called me at 7:30am following morning as I left a note along with key in drop box explaining our situation and needing vehicle back quickly. Joe’s customer service was superior and he was clear in his explanation of what was wrong and how he would make our repair priority. He called me with updates throughout the repair and fixed our vehicle within 48hrs of dropping it off and we were able to resume our vacation without delay. Joe and Service Techs should be commended for this repair. We are relocating to St Pete with 3 Volvo’s and know where we can go for all future repairs. Many thanks! More
Other Employees Tagged: Charlie Apple
December 29, 2021
New to the dealership and Joe Guerrera took care of me like we were old friends! The service was fantastic and I appreciated the clear communication and professionalism. Thanks Joe! like we were old friends! The service was fantastic and I appreciated the clear communication and professionalism. Thanks Joe! More
December 11, 2021
I needed a lot of work done on my Volvo including warranty work and non-warranty. Joe Guerrera did a great job of keeping me informed on the status of repairs, and went above and beyond to refund me warranty work and non-warranty. Joe Guerrera did a great job of keeping me informed on the status of repairs, and went above and beyond to refund me money that I paid earlier in the year for work that should have been covered under warranty. I wasn't pressured into anything I didn't need, and my car was returned washed and check-out was fast. 5 Star service :-) More