Joe Engel | Page 2

Needed help booking an appointment for my winter tire switch and wasn't having any luck calling it in. Reached out to my sales guy Martin Menzies, and he booked the appointment for me and made sure all w switch and wasn't having any luck calling it in. Reached out to my sales guy Martin Menzies, and he booked the appointment for me and made sure all went well. This is important to me and it proves that at Erinwood Ford, they don't just care about the sales and walk away! Thanks again Martin and Joe Engel for making this happen. This is why they are the number one dealership for me. More

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Doug Keen is very friendly and professional. He treats you like family. I would 100% recommend Doug and Erinwood Ford to family and friends. He treats you like family. I would 100% recommend Doug and Erinwood Ford to family and friends. More

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Always a great experience buying from Erinwood Ford. Every employee we've encountered has been friendly, kind, and personable. Martin goes above and beyond to ensure we're happy and satisfied with our p Every employee we've encountered has been friendly, kind, and personable. Martin goes above and beyond to ensure we're happy and satisfied with our purchases. He is very thorough and explains the little details that we'd probably always forget to ask. It's a pleasure to work with Carol in finance, quick easy and painless. It's the little things and touches that make a difference. More

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Love Erinwood Ford! They value your business and they treat you with repect. They tell it how it is, and they don't upsell, bully you, or pressure you into an uncomfortab They value your business and they treat you with repect. They tell it how it is, and they don't upsell, bully you, or pressure you into an uncomfortable situation. They've got my business for life. No buyer's remorse Here! Ask for Martin! More

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Erinwood Ford has provided amazing sales and service to my family for years. The staff is always working hard to make the experience amazing. my family for years. The staff is always working hard to make the experience amazing. More

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Sales and management team were very good and helpful. there was a miss during the PDI and I had to bring the truck back next the next day which was a bit inconvenient. problem got sorted promptly and the there was a miss during the PDI and I had to bring the truck back next the next day which was a bit inconvenient. problem got sorted promptly and the service dept was excellent in adressing the issue. More

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Highly recommend Erinwood Ford, you will not regret buying or leasing with them. Customer satisfaction to the max. buying or leasing with them. Customer satisfaction to the max. More

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To describe my experience with Doug Keen in one word, It would be "phenomenal". Received delivery of my new 2022 Mustang Mach E two-weeks ago. Doug suggested the Mach E as he has gotten to know me and my It would be "phenomenal". Received delivery of my new 2022 Mustang Mach E two-weeks ago. Doug suggested the Mach E as he has gotten to know me and my preferences during the years we have been working together and I absolutely love it. This is the 6th vehicle I've gotten from Doug and I won't go to anyone else! I trust Doug implicitly . He always goes above and beyond; makes the process easy ... follows up and follows through regardless of when I reach-out (a rarity in today's world). With the Mach E he tracked the vehicle from beginning to end while keeping me informed every step of the way. The only thing he can't help me with is an evitable speedy ticket, but true to form has provided me with a few suggestions in that regard. I've recommended Doug without hesitation to family and friends, which in itself is something I rarely do because for me to recommend something or someone I feel accountable. Those that I have recommended have raved about their experiences too; albeit not surprised! Keep being yourself Doug ... it matters and is valued by all privileged to work with you! The Erinwood Team are also great; specifically Adam in Financing and Joe in Service. If you are looking for a vehicle... go to Doug! Promise you that you will not be disappointed. Sincerely, Sue (a founding member of "The Doug Keen Raving Fans Club)". More

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While it was tough to find a PHEV anywhere, Erinwood Ford truly went above and beyond. It was a team effort with the help of Raj, Adam and Joe not only helping me find the car I was looking for (and getting truly went above and beyond. It was a team effort with the help of Raj, Adam and Joe not only helping me find the car I was looking for (and getting me a great value for my trade-in vehicle), but Mike was a star sales rep. He's not just anyone who wants to sell you a car; he takes the time to know you as a person, naturally friendly and can bond with anyone over anything. Mike wants to make sure you're happy; before, during and after the sale. There's no need to oversell a feature you won't use, because Mike will know if you can actually expect to make the most of it being intimately familiar with what to expect from the vehicle you want to buy. I traveled further than I needed to from my home when I was looking to buy a car, but without hesitation I would gladly come back to this team when I'm next in the market. More

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I recently took my F150 to Erinwood Ford for servicing and Joe Engel was awesome assisting me with my service appointment. He went over my service report and was very friendly and knowledgeable. This is and Joe Engel was awesome assisting me with my service appointment. He went over my service report and was very friendly and knowledgeable. This is the reason I drive an hour for my service appointment because I can trust my truck is receiving the best service. I will continue to drive the distance for the excellent customer service. More

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