Joe Baez
Joe Baez at Arlington Heights Ford
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Joe Baez | Page 3

Finance Manger

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
439 Reviews

Loves to fish and spend time with his grandkids.

Dealership Experience

8 yrs, 8 mos

Industry Experience

38 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

5.0

439 Reviews

Write a Review

439 Reviews of Joe Baez

April 29, 2024

Dealership Rating
Employee Rating

This was a great experience, my parents and i were able to get all our questions answered and everything went smoothly. Our salesman Sam was very helpful and outgoing which made the experience enjoyable. H More

by kalinkelley12
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sam Vasco

April 29, 2024

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Employee Rating

Incredibly helpful and accommodating in finding our vehicle! Answered all of our questions promptly and allowed us the space to make our decision. More

by benpcohen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Ursin, Dan Szwec

May 02, 2024

Arlington Heights Ford responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the vehicle you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Arlington Heights Ford Team

April 28, 2024

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Best thing about the dealership was our salesman Jesus he was nice and not pushy. More

by Machelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Sanchez

May 02, 2024

Arlington Heights Ford responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Jesus was able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

April 28, 2024

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We have bought our last four cars from AH Ford and continue to go back due to the helpful service! Jesus Sanchez is absolutely amazing! He is patient while you look for a car and never pushes a car on More

by JS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Sanchez

May 02, 2024

Arlington Heights Ford responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Jesus’ sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, The Arlington Heights Ford Team

April 27, 2024

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Employee Rating

This is the 2nd car I have purchased from Arlington Heights Ford with Lonnie Catanese. He is very customer oriented and helpful. More

by Slr
Recommend Dealer
Yes
May 02, 2024

Arlington Heights Ford responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Arlington Heights Ford Team

April 25, 2024

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Anthony and Israel were very helpful and addressed my concern regarding brakes on the truck I wanted to buy to my satisfaction. Joe was also very helpful in the finance department. Overall I would recomm More

by Eropkin1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2024

Arlington Heights Ford responded

Hello and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Anthony, Israel, and Joe are great assets and we're thankful to have them on our team. We appreciate your business! Sincerely, The Arlington Heights Ford Team

April 22, 2024

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Their dealership was clean. They offered water and coffee to drink. The sales people are nice but seemed a little disconnected. Our sales person would disappear for a while wh More

by swebb7981
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Sanchez, Jose Gutierrez

April 20, 2024

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Once again, just the best service. My second car in a month! Continue to be impressed. More

by DMutnick
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Steve Ursin, Dan Szwec

Apr 24, 2024

Arlington Heights Ford responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Arlington Heights Ford Team

April 17, 2024

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Employee Rating

Rich helped me find the right truck thankyou for helping me. I'm completely satisfied thank you More

by Justin.noll
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Apr 19, 2024

Arlington Heights Ford responded

Congratulations on your new vehicle, Justin. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Rich was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Ford Team

April 17, 2024

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Employee Rating

Rich went for test drive and showed me everything on car. He told me about rewards for dealership and I was sold. Thankyou More

by j.rodrj11088
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 19, 2024

Arlington Heights Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Arlington Heights Ford Team

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