Jimmy Sanchez | Page 24

New Truck Buyer I just had a great experience working with the Dealership in Buellton They made it easy to make a choice and found exactly the truck I wanted with a I just had a great experience working with the Dealership in Buellton They made it easy to make a choice and found exactly the truck I wanted with a great discount. More

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Outstanding Purchase Experience I identified the vehicle I wanted on the dealer's website, which by the way is very well laid out and for me contained all the initial details I neede I identified the vehicle I wanted on the dealer's website, which by the way is very well laid out and for me contained all the initial details I needed as a potential buyer. After contacting the dealership the salesman assured me the vehicle I was interested in would be ready for a test drive upon my arrival. Indeed it was, and after the test drive I decided to test drive a second vehicle. I felt very comfortable in doing so and I felt no sales pressure throughout the entire process. I was also really impressed with the financing assistance I received and the welcoming approach the sales and management staff displayed. This dealership will work with you and based on my experience will also do the best they can with your trade-in. Three thumbs up...and GO CHEVY SS!! More

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Horrible!!! Don't buy from these crooks!! I would never recommend this place to any of my friends or family!!! I bought a used suv from them about 7 months ago and I've had nothing but problem I would never recommend this place to any of my friends or family!!! I bought a used suv from them about 7 months ago and I've had nothing but problems with my car and them! About after a week of having the car I started noticing things falling apart, the seatbelt literally fell apart. Looked like they supper glued it together. While making repairs to the suv one of them crashed the front end of my car. Of course they didn't tell me about it but as soon as I got home I noticed and called them. No one wanted to own up to it, not surprising! They ended up fixing the damage but they made me feel like they were doing me a favor! I had to waste so much time driving my car out to them which is about 45 minutes away from me. After they replaced my cracked dash about two weeks later I started noticing a new crack developing looked like they cracked it while installing it and tried to cover it up with some sort of plastic glue like stuff. I peeled it all off to find, sure enough a huge crack on what was suppose to be a new dash. I called them about it they just avoided calling back about it. They never fixed it, they said dashes crack all the time! I was told by the owner that they felt I was taking advantage of them....really??? I took them my car several times to have the transmission look at because of a jerking feeling every time I accelerated. Every time they said it was working fine. Now after all that my transmission has gone out! My car is suppose to be a certified pre owned. I've have so many issues with it. I really don't think they check them like they are suppose to. Don't buy from them unless you want nothing but headaches! And like me you'll be stuck with a peice of junk!!!! More

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This was my first new car purchase and I had been in touch with many Chevy dealerships throughout the central coast and even northern LA and I ended up buying a new car from this dealership that came fr touch with many Chevy dealerships throughout the central coast and even northern LA and I ended up buying a new car from this dealership that came from another dealer over 200 miles away. Phil Hendershot worked with me to find exactly the car I was looking for and was very straightforward and open about all the pricing and options with absolutely no pressure during the process. I appreciated the effort and friendliness that made my experience as good as it was. The pricing was great, the experience was great, and I highly recommend Rio Vista and Phil to anyone looking for a car around the central coast region! More

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Please note that I do not work at Rio Vista. That said, let me say my experience in buying a used car at this 'small town' business was among the very best I have ever had. There is a sense you get from th let me say my experience in buying a used car at this 'small town' business was among the very best I have ever had. There is a sense you get from the sales staff that I haven't felt in a long time: low pressure, courtesy, and knowledge of product. My friend bought a Mazda Miata and I bought a Nissan Z car. According to our research before arriving, the asking price was very close to Edmunds and other car websites. The showroom and waiting rooms are small and outdated by some dealer standards, but everyone abides by the "eight foot rule" and greet customers with a smile. The buying process was very smooth, with only one hiccup: my final monthly payment increased a few dollars from the agreed upon amount during the contract signing session with the finance department because the interest rate was a bit higher for an extended loan. The owner, Sam, is very gracious, attentive, progressive and committed to making his dealership an outstanding 'small town' Chevrolet dealership. More

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