Jim Tang | Page 3

Amazing Thank you so very much for the amazing experience! From everyone we worked with all were WONDERFUL! We are so happy we found the car for our son loves Thank you so very much for the amazing experience! From everyone we worked with all were WONDERFUL! We are so happy we found the car for our son loves! More

Helpful 0

Report | Print

Easy process The process was easy. Started with an online vehicle inquired. Mr. Tang responded immediately. He worked with my schedule and set up Heather Swante The process was easy. Started with an online vehicle inquired. Mr. Tang responded immediately. He worked with my schedule and set up Heather Swantek to meet me. She met me as I came in the door and had the car ready for me to test drive. The purchase went quickly and she set me up with finance and I left about 30 minutes later with my new car. Everything was so easy and worry free. More

Helpful 0

Report | Print

New car Great service from Bryan Bailey. Greatly appreciated his honesty and approach as we purchased our Rogue. Only honest feedback would be that the whole Great service from Bryan Bailey. Greatly appreciated his honesty and approach as we purchased our Rogue. Only honest feedback would be that the whole process was very long. Part of that was because the dealership was busy but we were there almost 4 hours and that’s with no test drive/shopping. We came in with the VIN of the car we wanted. More

Helpful 0

Report | Print

Overall great experience I had a great experience from beginning to end. Alex was very knowledgeable and helpful. Luke & Alex are the reason I chose here to buy! I had a great experience from beginning to end. Alex was very knowledgeable and helpful. Luke & Alex are the reason I chose here to buy! More

Helpful 0

Report | Print

Responsive to what I was looking for in a vehicle I'd done my research and had narrowed it down to a used Nissan Rogue or a used Honda CRV (note: I'm a previous CRV owner...and was VERY happy with tha I'd done my research and had narrowed it down to a used Nissan Rogue or a used Honda CRV (note: I'm a previous CRV owner...and was VERY happy with that vehicle). I'd been in contact with Jim Tang via internet/email. Was surprised he wasn't my face-to-face contact when I'd arrived (this was my expectation following internet/email contacts with a Honda dealer and another Nissan dealer). The quickly paired me up with Phil Trovato....very nice man, knowledgeable about Nissan Rogues AND what they had on their lot. The vehicle I'd driven out their to see/test drive didn't have cruise control. I asked Phil if he'd check their inventory when we got back to see if they had something that fit what I was looking for in year/miles/features. I purchased a 2015 Rogue with 25,000 miles and the features I was looking for. My only criticism is in regards to the pressure to "seal the deal" before looking at the financing/interest options. Knowing my credit score, I had to figure out what I thought was my worst case scenario for figuring out the monthly payment might be. I'd rather have financed the car thru my credit union rather than Nissan...but was told that my credit union had stepped back from their local financial network (which is not what my CU told me when I checked with them a few days later). I also worked with JR on the financing. Have to say, I've never been a big fan of service warranty plans on anything...but he convinced me that $21/month was a good repair related "insurance" investment. Heck, when you think that it's pretty easy to blow $20 on a move/popcorn&soda, $21 for extending the coverage/service on the vehicle seemed a reasonable investment especially with the courtesy "loaner" thrown in. I've had the car for just about a week and am happy with it so far. The true test will be the MN winter/snow experience. More

Helpful 0

Report | Print

Enjoyable car buying experience I went to the dealership with trepidation as I had a horrible experience with another Nissan dealer ship a couple of days before. I had sent an onlin I went to the dealership with trepidation as I had a horrible experience with another Nissan dealer ship a couple of days before. I had sent an online inquiry about a Rogue. They responded quickly and I set a time to go in. My salesman was Wally and he was super nice. Very low pressure. I wasn't crazy about the Rogue I test drove and inquired about trying a different model. Walter did not hesitate to look at what he had on the lot and we narrowed it down to an Altima that had just come off lease. I test drove it and decided that it was the car I wanted. Getting the financing was painless and I was pleased with the terms. The only 'complaint' I have is that there were 3 instances in which they tried to upsell and get me to buy protection packages, accessories and warranties. The third time was when I was ready to sign the finance papers and it was a final push to purchase items like the warranties and protection packages. I had already said 'No' and I didn't want to hear about the offers again. I would still do business here as they treated me with respect to what I wanted and the budget guidelines I had set. More

Helpful 0

Report | Print

Excellent dealership and great people A random internet search for a vehicle lead to one of the easiest vehicle purchasing experiences have been though. Starting looking for one ended up A random internet search for a vehicle lead to one of the easiest vehicle purchasing experiences have been though. Starting looking for one ended up buying two, would highly recommend all the people who we dealt with, very friendly and easy to buy from. No sales pressure crap, just there to help when you are ready to buy a car. More

Helpful 0

Report | Print

It was a very easy relaxed process It was the most comfortable buying experience I have ever had with a car dealership. Chuck was very honest and upfront. Luke was very cool and infor It was the most comfortable buying experience I have ever had with a car dealership. Chuck was very honest and upfront. Luke was very cool and informative about extras for the car without being pushy! More

Helpful 0

Report | Print

Comfortable Kirk Rose was excellent to deal with, very knowledgeable, patient and informative during the process which lasted 4 hours. At this point I trust the Kirk Rose was excellent to deal with, very knowledgeable, patient and informative during the process which lasted 4 hours. At this point I trust the information that was provided regarding vehicle history, maintenance and care by previous ownership. Not happy about trade-in value, but understand the game. Again thanks, Kirk. (Also, my wife appreciated the flowers!) More

Helpful 1

Report | Print

No stress easy transaction Easy wonderful buying experience. Initial contact was through internet sales and was followed up by very helpful sales staff on referral. No pressure Easy wonderful buying experience. Initial contact was through internet sales and was followed up by very helpful sales staff on referral. No pressure at all; simple transaction. More

Helpful 0

Report | Print