Jim Russomano | Page 12

A Nutley Kia 'Soul' mate! I've decided to buy my latest, leased Soul! Why? Because it's EVERYTHING!! It's reliable, economical, user-friendly for someone 5' 2" , roomy, comfort I've decided to buy my latest, leased Soul! Why? Because it's EVERYTHING!! It's reliable, economical, user-friendly for someone 5' 2" , roomy, comfortable, did I mention adorable? Adorable!!! I give it 10 Hamsters!! As for Nutley Kia.... I think I've become one of their family today😘 I'm your customer for life!!! More

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Service with a smile Will my salesman was all about service , he is knowledgeable and wants his customers to have a great experience at Kia ,not only did he get me a great Will my salesman was all about service , he is knowledgeable and wants his customers to have a great experience at Kia ,not only did he get me a great price but drove me to drop off my rental car in Jim the Mgrs car ..Wow Ty guys you rock ! Ed in finance was Vintage . More

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Good customer service Scott made our car buying experience simply wonderful. Very knowledgeable and patient. Answered our questions and made us feel very welcome. Would rec Scott made our car buying experience simply wonderful. Very knowledgeable and patient. Answered our questions and made us feel very welcome. Would recommend to anyone. More

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Was great One of the best places to buy a car. They really care about their customer. Very helpful in every way. Also their Service department is very professio One of the best places to buy a car. They really care about their customer. Very helpful in every way. Also their Service department is very professional. More

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Best Dealership in Town What a refreshing trip to a car dealership. Everyone was friendly and accommodating. My salesman Scott went above and beyond in helping me get all th What a refreshing trip to a car dealership. Everyone was friendly and accommodating. My salesman Scott went above and beyond in helping me get all the paperwork done and making sure my every need was met. Even other salesmen came and introduced themselves to me and were so pleasant to deal with. Tony was the first person I spoke to and he led the way to get me going in the right direction. Ed in finance was such a nice person and did everything to make me comfortable and meet my needs while doing all the financing that I needed. I highly recommend this dealership to everyone that want to have a successful & pleasurable encounter in buying or leasing your next car. I can tell you that you will not regret your time with them. I will definitely be coming back in the future and telling all my friends about my wonderful experience here at Kia Motors in Nutley, NJ. Susan Fell More

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Great Service! My family and I love the people at Nutley Kia! We have the Sorento and Sportage and lease a Soul! All of our cars have been reliable. Nutley Kia provi My family and I love the people at Nutley Kia! We have the Sorento and Sportage and lease a Soul! All of our cars have been reliable. Nutley Kia provides great service, we highly recommend them! More

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Purchase of 2018 Kia Sportafe This is my second time purchasing from Nutley Kia. I was welcomed to the dealership by one of the owners. He listened to my needs and passed me over This is my second time purchasing from Nutley Kia. I was welcomed to the dealership by one of the owners. He listened to my needs and passed me over to a salesperson who was kind, considerate and exceptional at matching my needs to the right vehicle. I walked away happy and would recommend the dealership and salesperson, Rey Hernandez, to others. Thank you for your time and assistance. More

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Unprofessional to the core This may be a good place to buy a new car but if you are buying pre-owned, their attention to detail and customer service is sadly lacking. First impr This may be a good place to buy a new car but if you are buying pre-owned, their attention to detail and customer service is sadly lacking. First impressions were good, the salesperson was professional and they seemed to be well organized with the paperwork. However, problems started once the contract was signed. The finance department and the sales department didn’t’ agree on the numbers they crunched, they forgot to have me sign several documents and then asked me to come back in several days later to complete the paperwork they forgot about. The icing on the cake, however, was that on day 30 of the 30 day warranty the car broke down. Kia Nutley told me to pay a mechanic to have he car delivered to their service department to see what the problem was and if they would decide to make it an issue covered by the warranty or not. I asked my trusted local mechanic to look at the car because I needed the car urgently and there were two problems with it – both of them covered by the terms of the warranty and suggesting either an incompetent service department or a deliberate attempt to misrepresent the car. Kia Nutley refused to honor the warranty because I had the car seen to by my local mechanic. They said that a highly respected mechanic (who incidentally has much better reviews than their own service department) was lying about the diagnosis. One of the problems was that the car was sold as ‘with new battery’ but the battery was actually as old as the car and Nutley Kia said the mechanic lied about the state of the battery and that the new battery just needed to by jump started rather than replaced and that the mechanic was dishonest for suggesting otherwise. The attitude of the manager was rude, unprofessional and downright fraudulent. I work for a large organization and advise new arrivals in the US on where to live etc. Kia Nutley is now on the ‘don’t touch with a bargepole’ list. More

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The Best An honest family owner dealership. The experience restored by faith that car salespeople can be trusted. Michael assisted me in buying a 2015 Soul w An honest family owner dealership. The experience restored by faith that car salespeople can be trusted. Michael assisted me in buying a 2015 Soul was personable and professional. Tony the manager is a delight. This dealership will be your one and only stop on your way into your new Kia. I promised you! More

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Pleasant . Fast . Friendly atmosphere .shopping was a pleasure . Everyone was very keen on our comfort. All relevant paper works were explained in detail . All question Friendly atmosphere .shopping was a pleasure . Everyone was very keen on our comfort. All relevant paper works were explained in detail . All questions were given careful attention and answered clearly . More

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