Check out Jim Menz's reviews on DealerRater

May 24, 2022

Dealership Rating

Employee Rating

Very helpful on what you need in a car and very friendly . Tom gets the paper work done fast and explained everything so you fully understand . Tom gets the paper work done fast and explained everything so you fully understand More

by marfred1959

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Greg Gentz, Shane Billings

Helpful 0

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May 25, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

May 24, 2022

Dealership Rating

Employee Rating

I love webb Hyundai. I've had 3 cars now from there.would recommend you to anybody. I've had 3 cars now from there.would recommend you to anybody. More

by Joanna.stroud2000

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kristen Krieg

Helpful 0

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May 25, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

May 17, 2022

Dealership Rating

Employee Rating

He was very friendly, and went out of his way to make sure we had the best deal sure we had the best deal More

by Pablotin

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Eric Gdowski

Helpful 0

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May 18, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

April 26, 2022

Dealership Rating

I was looking for a Hyundai Ioniq 5 which were in high demand. Alfonso was great to work with as was his finance person. I would definitely buy another car from Alfonso and the dealer. demand. Alfonso was great to work with as was his finance person. I would definitely buy another car from Alfonso and the dealer. More

by memcguire11

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Alfonso Hernandez

Helpful 0

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Apr 27, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

April 26, 2022

Dealership Rating

It was very good service, and the salesman ( Eric G. ) was fantastic. I would recommend your dealership to anyone. Thanks for service ) was fantastic. I would recommend your dealership to anyone. Thanks for service More

by cbrad102

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Laurie Kralek, Eric Gdowski

Helpful 0

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Apr 27, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

April 20, 2022

Dealership Rating

Got a great deal on a new lease! People easy to work with. Love the new Konia People easy to work with. Love the new Konia More

by kpar59

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Greg Gentz , Luis Castresana, Luis Castresana

Helpful 0

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Apr 21, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

April 13, 2022

Dealership Rating

Employee Rating

Called the dealership spoke to Sales Rep Kristen told her what we were looking for and she said to come over . We got there and she helped us in the whole process and she was awesome . We are very happy her what we were looking for and she said to come over . We got there and she helped us in the whole process and she was awesome . We are very happy with our new purchase . Finance staff was also very nice as well and overall the Webb family very friendly . More

by rocky12lopez

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kristen Krieg , Luis Castresana

Helpful 0

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Apr 14, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

April 09, 2022

Dealership Rating

Employee Rating

I was mislead about financing and the seller gave me misinformation on whether my car had the app function and where I can go if a mechanic was needed in the future. I have the car but didn’t leave feel misinformation on whether my car had the app function and where I can go if a mechanic was needed in the future. I have the car but didn’t leave feeling good or excited. More

by ssienkowski

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

No

Other Employees Tagged: Laurie Kralek, Kristen Krieg

Helpful 0

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Apr 11, 2022 -

Webb Hyundai Highland responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

Apr 11, 2022 -

ssienkowski responded

I would love to elaborate on my experience. I have an 800 credit score so I was expecting a low interest rate. He said I'd get a 5.9% from Hyundai or a 3.5% but that would include an extended warranty. I didn't want the extended warranty. One of the reasons I went with Hyundai was because of the 5 year/60,000 mile. So not only did I get the extended warranty, I paid $2,000 over MSRP. I get the market but I know I could have done better but agreed on over MSRP. But to add the warranty that I didn't want on terms that I don't think are right. I said I could get a 1.9 from Bank of America and he said we don't deal with them?. The car is for my 19 year old daughter who was with me at the time. I suppose I should have set up finance before I came but I wanted to finance with Hyundai. I just don't think he was honest with me. As for the salesman, I liked her but she told me I had to come to a Hyundai dealer to get the car fixed under warranty and she was incorrect about an app that she said we could get. I'm a teacher in Valpo who makes a modest living and wanted to do something for my daughter. I just don't think I was treated in an honest manner.

April 05, 2022

Dealership Rating

Employee Rating

Mr. Hernandez was friendly and professional. He knew the car line and explained all the operations of the vehicle. He is polite, and knowledgeable. The overall experience was pleasant. Through no fault of car line and explained all the operations of the vehicle. He is polite, and knowledgeable. The overall experience was pleasant. Through no fault of any Webb staff, paying over sticker is disturbing. Everything said and done, I would recommend Webb Hyundai for anyone's car buying needs. More

by eduncan2

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Laurie Kralek , Alfonso Hernandez

Helpful 0

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Apr 06, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

March 24, 2022

Dealership Rating

Very nice experience. The team worked with me to give me the best deal possible. The team worked with me to give me the best deal possible. More

by kisha_daniels

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Big John Crawford , Luis Castresana

Helpful 1

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Mar 25, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

Jim Menz | Page 8

Finance Manager

Webb Hyundai Highland

84 Reviews of Jim Menz

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