Jim Heffelfinger | Page 2

Great Experience ! Stucky Subaru is a great place to buy a car. We met our salesman, Jim Heffelfinger, who was so helpful and kind. I changed my mind three times tr Stucky Subaru is a great place to buy a car. We met our salesman, Jim Heffelfinger, who was so helpful and kind. I changed my mind three times trying to figure out which Subaru model I wanted. (went with a Legacy and love it) Through it all, Jim was so patient and understanding! He explained all the features of the car and showed me where to go for service! You will be treated right at Stucky Subaru! Highly Recommend! They will treat you right! More

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Subaru #4 Driving home in my Subaru Outback Impreza Sport 08’ from Parkersburg WV in the rain my transmission went out on RT99 near Altoona PA. I knew enough ab Driving home in my Subaru Outback Impreza Sport 08’ from Parkersburg WV in the rain my transmission went out on RT99 near Altoona PA. I knew enough about cars to know that when the tachometer pegs itself at 70mph that’s not a good thing. I slowed to 50mph and limped to the next exit and safety made it to a shopping plaza. There I found a firestone garage but they do not work on transmissions and could not help me but they did tell me that the Subaru garage was only a few miles away. A quick search on my phone and I found Stuckey Subaru. A nice lady answered the phone and I explained to her what had happened, she gave me the phone number of the towing service they use and said I was only 3 miles away from the dealership. As I was waiting in my car in the pouring down rain I began to prepare myself for the reality that I would be buying a new car that day. I called the bank and chatted with family and friends to help pass the time as I waited for the tow truck. Once my car and I arrived at the dealer I was introduced to Dave in the service dept. I told him my story and even though I knew my fate I needed confirmation that the transmission was gone. Dave then asked if I wanted to talk to a salesperson while I waited for my car to be evaluated. Dave then introduced me to Jim. Jim showed me a few cars that were in my price range and I even took one for a test drive. This also helped to pass the time. It wasn’t long until Dave gave me the details of how bad my car really was, he gave it to me strait and also pointed out other thing that would need to be addressed along with the blown transmission. I really appreciated his honesty. Having the facts on my ailing car Jim and I started the process of what seems like endless paperwork. Jim then introduced me to Sushant from finance, and you guessed it more paper work. I had to laugh because I realized I was in Hollidaysburg and I thought today is Holly’s Day to buy a car, and with that I began to breathe easier. Sush was very helpful and worked the numbers so I felt comfortable with my new car payment. I’m not sure who said it but someone said “your taking this pretty well, I’m not sure I could have handled this as well as you are”. Being a Christian doesn’t prevent you for having bad days but it does help you get through those bad days. I put my trust in the Lord to get me home that day and for that I was thankful. I now own a Crosstrek 2015, which makes that my 4th Subaru. I never thought that I would be buying one, it wasn’t on my, to do list for that day. I only wish I lived closer so Stuckey Subaru could be my go to dealer. Thank you all at Stuckey Subaru, from the receptionist who answered the phone to the Service Dept, Sales team, Finance, and even the parts dept as I returned the following Saturday to drop of the title to the old car, I purchased a Tonneau cover for the trunk of the new car. Thanks you for making that day go was well as it could so I could get home safely. May God Bless you All. Holly Fry More

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Great sales team They were very patient & accommodating to my husband & I as we had our two young children with us. We were dreading the day of buying a new car but th They were very patient & accommodating to my husband & I as we had our two young children with us. We were dreading the day of buying a new car but they made it painless! It was a Great experience! More

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Great Salesmen Jim was a great salesmen. He was there every step of the way and even called when the deal was done to make sure everything was still going great. Hig Jim was a great salesmen. He was there every step of the way and even called when the deal was done to make sure everything was still going great. Highly recommend for all your Subaru needs. More

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First vehicle purchase for myself! I was nervous, I knew, I want a suv,and awd. But, my family was Chevrolet owners. I didn't like what they had to offer. However, I did like what Su I was nervous, I knew, I want a suv,and awd. But, my family was Chevrolet owners. I didn't like what they had to offer. However, I did like what Subaru offers, great ride, safety features, and price. Also to Jim Heffelfinger a very patient, good listener and hard working person, help find my vehicle. Thank you Juanita Jay More

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New car Went in not intending to buy a car. Fell in love with the 2019 Subaru Outback and came home with it! Staff was really friendly and awesome to work wit Went in not intending to buy a car. Fell in love with the 2019 Subaru Outback and came home with it! Staff was really friendly and awesome to work with! More

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Good honest dealership EVERYONE FROM SALES TO MANAGEMENT WAS VERY HELPFUL. THIS IS OUR 4TH NEW SUBARU AND THE BEST ONE YET, LOVE IT... GOOD TRADE AND PURCHASE PRICE. EVERYONE FROM SALES TO MANAGEMENT WAS VERY HELPFUL. THIS IS OUR 4TH NEW SUBARU AND THE BEST ONE YET, LOVE IT... GOOD TRADE AND PURCHASE PRICE. More

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Excellent Experience Our sales experience at Stuckey Subaru was excellent. Everyone was courteous and friendly. Jim Heffelfinger, our salesman, was very kind, knowledg Our sales experience at Stuckey Subaru was excellent. Everyone was courteous and friendly. Jim Heffelfinger, our salesman, was very kind, knowledgeable, informative and helpful. We were able to test drive numerous models before making a decision. Hopefully any future service will go as well as our sales experience. More

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Great Dealership This dealership really makes car buying simple, we love our new Crosstrek! Thanks to Jim and everyone else for their help in getting us this new Subar This dealership really makes car buying simple, we love our new Crosstrek! Thanks to Jim and everyone else for their help in getting us this new Subaru More

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