Jim Feinstein | Page 41

BEST BUYING EXPERIENCE EVER! My experience with Tustin Mazda and more specifically with Jim Feinstein was for sure the best by far. From my very first telephone call with Jim all My experience with Tustin Mazda and more specifically with Jim Feinstein was for sure the best by far. From my very first telephone call with Jim all the way to delivery of my car, was a total pleasure. No pressure, no games. Just honest and VERY FRIENDLY. I didn't have the popcorn but it sure smelled delicious. Thanks Jim, You are the BEST! More

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Two words: Jim Feinstein If you are looking for a dedicated professional who will give it to you straight on pricing, knowledgeable about cars and a no pressure buying experie If you are looking for a dedicated professional who will give it to you straight on pricing, knowledgeable about cars and a no pressure buying experience, just ask for Jim Feinstein. I exchanged a couple of calls/txt/emails on a Monday with Jim and met up with him that night to check out a 2006 Miata on the lot. We took it for a test drive and he explained all the features along the way. We went back to the dealership and talked #s and was told that there wasn't much room to work on the price (it was priced pretty aggressively and he had comps of other similar Miatas available around the area to prove it). I told him I would shop around We exchanged a few emails/text during the week on status. Fast forward to Sunday morning; I saw a newly listed 2008 Miata at his dealership on autotrader. I sent him an email with an offer at 7:30 am and he called me back within 30 mins and we worked out a deal. This was 8 am in the morning on a Sunday morning; the dealership doesn't open until 10 am on a Sunday! He even met up with me at the dealership @ 10 am to finish the paperwork - all this on his day off. Thank you Jim and team (Don, Chance, and Omar) for this wonderful buying experience. More

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Another excellent experience at Tustin Mazda! I purchased by third Mazda from Jim Feinstein on 7/9/15 and as usual I received excellent customer service from him! Each time he has made the proces I purchased by third Mazda from Jim Feinstein on 7/9/15 and as usual I received excellent customer service from him! Each time he has made the process easy and has been very friendly, informative and gotten be great deals on my Mazdas. He takes the time to discuss all aspects of the sale, vehicle and financing as though you are his only customer. I'm loving my new Mazda3 and when I'm the market for my next car, I'll surely be returning to see Jim again at Tustin Mazda! More

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Great buying experience Just purchased a new car with the Costco buying program and was totally impressed with the speed and efficiency of the deal. The dealership is heads a Just purchased a new car with the Costco buying program and was totally impressed with the speed and efficiency of the deal. The dealership is heads and shoulders above any other car buying experience I have had. Friendly staff, clear information on the price and deal, and the car was ready before I was done with paperwork. More

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Excellent service! Traded my car in on 4th July weekend. As usual the service was friendly, professional, and helpful. Although they are not particularly fast getting Traded my car in on 4th July weekend. As usual the service was friendly, professional, and helpful. Although they are not particularly fast getting me out of the door just tells me that they are doing the job to perfection, and not trying to rush me into getting the first thing that can be pushed onto me. They discussed at length what I required, and did not force anything on me. I came away feeling satisfied that I had the right vehicle, and driving it over the last few days confirmed that. So I would like to say a big thank you to Jim Feinstein and the rest of the guys that helped me that day. More

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Best Place to Buy First Car THANK YOU Mazda of Tustin and specifically Jim Feinstein. I could not have asked for a better experience when buying a car. They were respectful, reas THANK YOU Mazda of Tustin and specifically Jim Feinstein. I could not have asked for a better experience when buying a car. They were respectful, reasonable, honest, and actually listened and responded to what we had to say. Before buying with Jim at Mazda Tustin, we got the run-around many other places. Here we got straight answers and they were able to get the exact car I wanted. I felt like I was treated as part of their family. Jim set the bar high for what the rest of my car buying experiences should be. More

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Customer First Service I traveled over a hundred miles from Palmdale to see if what Tustin Mazda offered was real. The answer is yes, this dealership is the real deal and I traveled over a hundred miles from Palmdale to see if what Tustin Mazda offered was real. The answer is yes, this dealership is the real deal and the miles I traveled was worth the deal I got! This dealership is friendly, non aggressive and places the customer first. If you visit any dealership make sure Tustin Mazda is on your list....ask for Jim Feinstein, who is not only a fine car professional but equally a good person as well. Management should be aware that it was Mr. Feinstein's attentiveness and "customer first" style is what got me to come in this Memorial Day weekend. Thanks Jim, for getting me the Mazda 6 I wanted and within the budget I had set for myself. Jesse More

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Great service, easy and very friendly Jim was very straight forward and honest with us right from the beginning. I came in looking for a 2015 Mazda3 I Touring without all the fancy bells a Jim was very straight forward and honest with us right from the beginning. I came in looking for a 2015 Mazda3 I Touring without all the fancy bells and whistle. Jim sat down with us and broke down the offer price very easily before showing us a couple of models. He was very courteous and didn't pressure us into buying a more expensive version. In fact, he worked with us and gave us a great price with a couple of perks thrown in. The detail he went through when explaining the car and the effort he went through to make sure that we got the top notch service was very much appreciated. Long story short, the pricing was very straight forward and fair. The service overall was also very friendly and we even were greeted by John Patterson, the owner, a few times. Jim is an awesome salesman and I would definitely recommend him to my future Mazda buyers! More

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Great Dealership I placed interested in a 2013 Toyota they had on the lot. I spoke with Jim who was great. He didn't push me into the vehicle, in fact, he was very pat I placed interested in a 2013 Toyota they had on the lot. I spoke with Jim who was great. He didn't push me into the vehicle, in fact, he was very patient and made the purchase easy. Definately recommend this place. Johnny More

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Phenomenal Exeperience I was just in a car accident and needed a new car after I found out it was a total loss. I looked into Mazda and fell in love right away. But what sea I was just in a car accident and needed a new car after I found out it was a total loss. I looked into Mazda and fell in love right away. But what sealed the deal for me was Jim Feinstein. He never acted like a stereotypical cars salesman. He was always honest, listened to my wants and needs, and led me in the direction that suited my best interest. He was so personable and made the process so easy. I wouldn't buy a car from anyone else! More

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