Jim Aiken
Jim Aiken at Land Rover North Haven
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Jim Aiken | Page 2

General Sales Manager

Land Rover North Haven

525 Washington Ave
North Haven, CT 06473

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4.9
66 Reviews
4.9

66 Reviews

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66 Reviews of Jim Aiken

January 17, 2024

Dealership Rating
Employee Rating

Excellent service… they got me in the car I wanted without hassle and accommodated my schedule More

by VMARINO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armad Hinton, Geoff McCoy

Jan 18, 2024

Land Rover North Haven responded

Thank you for your very kind review. Jim, Armad, and Geoff strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Land Rover North Haven. Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

January 17, 2024

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Employee Rating

I’ve been dealing with Land Rover of North Haven a number of times over the last year to rectify an issue I was not satisfied with. They worked with me, particularly the new GM Tony Braglia to make the situa More

by Cynthia
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 18, 2024

Land Rover North Haven responded

Cynthia, Thank you so much for choosing Land Rover North Haven! Please let Tony know if we can be of any more assistance! Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

December 17, 2023

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Everyone was so wonderful and worked extra hard to ensure we were able to leave with the keys to our new vehicle the same day. More

by supersalegal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 17, 2023

Land Rover North Haven responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

December 15, 2023

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Wow what a great experience from sales to finance department! Thanks to Tony and the whole team. More

by me
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Recommend Dealer
Yes
Dec 17, 2023

Land Rover North Haven responded

Thanks for sharing about your experience with Tony and our team here at Land Rover North Haven. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

December 05, 2023

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Repeated top-tier Service from Jim, Geoff and Armand. Their personalized attention and genuine care on every level always make my buying experience exceptional. Every step was seamless. And their dedi More

by mbartlett828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armad Hinton, Geoff McCoy

Dec 05, 2023

Land Rover North Haven responded

Thank you for your very kind review. Jim, Geoff, and Armand strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Land Rover North Haven. John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

October 05, 2023

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Employee Rating

Everyone we dealt with was friendly and very accommodating. Great customer service. We will definitely be back to buy another car. More

by GWENMARIANI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armad Hinton, Geoff McCoy

Oct 05, 2023

Land Rover North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. Congratulations on your new purchase, Gwen. John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

September 18, 2023

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Employee Rating

I had always had excellent and professional service from this dealership. Would shop there again. More

by CHRISELWOOD444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2023

Land Rover North Haven responded

Thank you so much, Chris, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Land Rover North Haven to be a positive one. Please don't hesitate to reach out if you need anything else. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

July 26, 2023

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Employee Rating

Great products and great service I’m on my second RR sport and love it More

by Chris Landry
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Armad Hinton , David Given

Jul 27, 2023

Land Rover North Haven responded

Thank you, Chris. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Land Rover North Haven! John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

July 25, 2023

Dealership Rating
Employee Rating

Relaxed atmosphere with helpful people that are there to sell cars. Unlike other Rover dealers to the north, they are willing to negotiate a price that both sides can live with. More

by Lunk101
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Armad Hinton , David Given, Alberto Rios

Jul 26, 2023

Land Rover North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Land Rover North Haven, we look forward to having you as one of our valued customers for many more years to come! John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

July 17, 2023

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Employee Rating

Outstanding service Excellent staff Great location Nice car Jim Aiken and staff ; simply the best More

by DR.FERNEINI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armad Hinton , Alberto Rios

Jul 18, 2023

Land Rover North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

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