Dealership Experience
17 yrs
Industry Experience
17 yrs
1,091 Reviews
Write a Review1091 Reviews of Jillian Stanford
April 10, 2019
Friendly staff, horrible service The staff is extremely friendly. The facility is clean and welcoming. The service is very poor. EVERY time I come for work on my car (3rd time) I have The staff is extremely friendly. The facility is clean and welcoming. The service is very poor. EVERY time I come for work on my car (3rd time) I have to return for them to correct a problem they created. Recently I had a recall on my door panel. I let them fix it. Because it took so long, I was rushing out the facility to pick my children up. When I got home I noticed that I could see staples coming out the panel through my window. Now I have to return for them to fix it! It's so frustrating and time consuming to have to keep coming back. More
April 02, 2019
Professional & timely service. My experience, just like everytime was outstanding. Everyone from this dealership, that I encountered were extremely professional and courteous. This My experience, just like everytime was outstanding. Everyone from this dealership, that I encountered were extremely professional and courteous. This dealership has everything that I could want and more. More
Other Employees Tagged: Jamie Vasquez , Allen Taloff
April 01, 2019
My experience Awesome customer service. I was in there for no more than a hour. Jillian took care of me. It was an awesome experience. I'll be back. Awesome customer service. I was in there for no more than a hour. Jillian took care of me. It was an awesome experience. I'll be back. More
April 01, 2019
Awesome experience Thanks for your time and service I really appreciate all the effort and time that each of the associates have demonstrated for me thank you all once a Thanks for your time and service I really appreciate all the effort and time that each of the associates have demonstrated for me thank you all once again awesome superb experience thank you More
Other Employees Tagged: Jamie Vasquez, Eric Eric, Melissa melissa
April 01, 2019
Oil change from a knowledgeable staff Very good service , Allen was terrific and kept me updated on my vehicle. Allen also let me know about future services I may need to keep my vehicle r Very good service , Allen was terrific and kept me updated on my vehicle. Allen also let me know about future services I may need to keep my vehicle running smoothly. More
Other Employees Tagged: Melissa melissa , Allen Taloff
April 01, 2019
Service Jillian in the the quick lane is the bomb 💣, she is the reason I return to this dealership. I drive past 6 other dealerships to bring my vehicle here Jillian in the the quick lane is the bomb 💣, she is the reason I return to this dealership. I drive past 6 other dealerships to bring my vehicle here. More
April 01, 2019
Jillian is a person who takes pride I’m what she does! I have worked with many advisors at Sutton, and other dealerships. I drive out of my way to Sutton Ford because of Jillian. She’s committed from the t I have worked with many advisors at Sutton, and other dealerships. I drive out of my way to Sutton Ford because of Jillian. She’s committed from the time she’s takes your keys, until she put your keys in your hands. Jillian calls/text to keep you informed. Makes sure you are aware of your options, rebates,and sales. I’ve watched her explain to a customer what was going on with her vehicle . The woman didn’t seem to understand. Jillian changed her verbiage, tone , and slowed down. She asked her customer if she was ok with what she was say. THATS EXCELLENT CUSTOMER SERVICE!!!!! More
March 28, 2019
Wheel alignment, works...etc Jillian in quick lane is the best!!! She always helpful and very pleasant... I look forward to seeing her ...it a pleasure seeing her smiling face e Jillian in quick lane is the best!!! She always helpful and very pleasant... I look forward to seeing her ...it a pleasure seeing her smiling face every time I go to Sutton Ford....she always go above and beyond... to make sure your visit was pleasant.... More
March 28, 2019
Awesome service I had an awesome experience and received world class service! The agents are amazing and their professionalism is top notch! I feel appreciated and v I had an awesome experience and received world class service! The agents are amazing and their professionalism is top notch! I feel appreciated and valued at Sutton Ford! More
Other Employees Tagged: Jamie Vasquez
March 27, 2019
Great Excellent Service...Great service to drive me to my destination when I had a presentation that was very important..All i can say is fantastic.... Excellent Service...Great service to drive me to my destination when I had a presentation that was very important..All i can say is fantastic.... More